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Hotel Botanico & The Oriental Spa Garden

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Traveller (1487)
Room & Suite (607)
Dining (272)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“black swans”(55 reviews)
“putting green”(34 reviews)
“koi carp”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Reviews (1,797)
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852
160
44
13
10
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All reviewsblack swansputting greenkoi carpthermal circuittai chiice roomambassador suiteleading hotels of the worldturn down servicela parrillawater bedsbeautiful hotelmain poolinterconnecting roomsbreakfast buffet isbotanical gardenschocolate fountain
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391 - 395 of 1,079 reviews
Reviewed 21 March 2016

This is a beautiful hotel with excellent service. My husband and I stayed here for a week on our first visit to Tenerife. The rooms are large and spotlessly clean. Bathrobes and slippers are provided and there is a turndown service in the evening. One...More

1  Thank karendic
Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 27 March 2016

Dear Mr. Karendic, Thank you so very much for your special compliments; which we have proudly shared with all the team. It was an enormous pleasure to have you stay with us and to know that you have enjoyed our "gorgeous Spa", the "spotlessly clean...More

Reviewed 20 March 2016

we went here for lunch on the last day of our holiday - it is an oasis of peace beauty and tranquility with wonderfully kept gardens = local wild life - fabulous interior decor and lovely staff who gave us fantastic service even though we...More

1  Thank ems1cu
Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 22 March 2016

Dear Guest, It was wonderful having you as our guest and thank you for the brilliant review. Once again thank you for choosing Hotel Botánico & The Oriental Spa. We are delighted that you enjoyed your stay so much and were made to feel welcome...More

Reviewed 19 March 2016

Everything about this hotel is fantastic. We were welcomed by friendly, interested and professional staff at reception. This quality of service continued throughout the whole holiday. The staff in every part of the hotel were friendly and could not do enough for us. The quality...More

1  Thank Mike C
Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 22 March 2016

Dear Mike C, Thank you so very much for your special compliments; which we have proudly shared with all the team. It was an enormous pleasure to have you stay with us and and we are delighted that you enjoyed your stay so much and...More

Reviewed 18 March 2016

We have stayed here twice. This was my husband's cycling training holiday and they couldn't have been more helpful looking after his bike, unlocking the door for him in the mornings and one of the staff gave him useful tips on where to ride. We...More

4  Thank Helen P
Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 21 March 2016

Dear Mrs. Helen, Thank you very much for taking the time to review us in TripAdvisor Your suggestions are very important to us, we regret not having met your expectations and apologize for any inconvenience caused. We apologize and we will transfer your comments to...More

Reviewed 17 March 2016

The hotel is truly beautiful and charming and the spa is fabulous. I cannot give 5 stars due to an appalling evening wasted in the Italian restaurant. Food was OK but the service was awful. The maitre d' apologised and said she agreed service had...More

Thank RickyTracey
Response from Hotel B, Director General at Hotel Botanico & The Oriental Spa GardenResponded 21 March 2016

Dear Mr RickyTracey, Thank you for your review. First of all I apologize as we were unable to meet your expectations with "Il Pappagallo Restaurant", usually, we receive many compliments about the service and the cuisine that has been awarded on occasion. Like with other...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$183 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$183 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Puerto de la Cruz
#1 Romantic Hotel in Puerto de la Cruz
#2 Luxury Hotel in Puerto de la Cruz
#2 Green Hotel in Puerto de la Cruz
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1487)
Room & Suite (607)
Dining (272)
Pool & Beach (99)
Amenities (89)
Family and Play Areas (20)
Business Centre & Event Rooms (4)
Questions & Answers
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Maxidoo25
April 5, 2018|
AnswerShow all 2 answers
Response from Bur88 | Reviewed this property |
Yes there are English TV channels. BBC1 & 2 & ITV from memory.
1
Vote
sazzer11
April 4, 2018|
AnswerShow all 4 answers
Response from Freeman1948 | Reviewed this property |
I don't recall seeing one, but I may be wrong. I always take my iPhone charger which is all I need
1
Vote
Maxidoo25
April 3, 2018|
AnswerShow all 2 answers
Response from 143sallyk | Reviewed this property |
Yes, but many more German ones!
0
Votes
Room Tips
"High floors, I prefere mountain view"
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"Get a view overlooking the gardens"
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"get a room with a Sea View"
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"We had sea-view but this is distant. Try mountain view."
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