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Just spent 10 days here and how much it needs a facelift. Yes we had clean towels everyday but the bedding was never changed in 10 days.
It’s got the most stunning views and prime location which is all at the moment.
The food in...More
We enjoyed our stay at this Hotel. The staff are friendly and helpful. The food is good with plenty to choose from. The standard room is a bit small but perfectly adequate, larger rooms with balconies are available if required. Rooms and the whole Hotel...More
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2 Thank Martin C
Response from HCLasVegas, Abi Ferrería- Subdirección at Catalonia Las VegasResponded 14 January 2018
Dear Martin C,
Thank you for your loyalty to Catalonia Hotels&Resorts and for taking your valuable time to provide us with feedback following your recent stay.
We are happy to see that everything went so well and that you liked our hotel, staff and location....More
This was my second visit to the Las Vegas in 15 months. The hotel is located in an excellent position on the promenade. The surrounding area and route into town is flat unlike most of Puerto de la Cruz. The staff, food and amenities are...More
Along with another two couples, my husband and l spent eleven days in The Catalonia in January. Being the one to arrange this holiday and choose this hotel, l was rather apprehensive, after reading some very negative reviews. I needn't have worried as we all...More
All staff although correct and polite are "amazingly indifferent" and the attitude seems to be - if you don't come back; someone else will.
Had a terribly cold room and although I complained three times, the reply was simply "we are full"
I also discovered...More
Response from GeoffWales_UK | Reviewed this property |
The bus station is 10-15 mins walk from the hotel and at the station info kiosk you pick up the time tables and if you're intending frequent use purchase a BONO ticket. It's pre-loaded discount ticket and can be shared and... More
The bus station is 10-15 mins walk from the hotel and at the station info kiosk you pick up the time tables and if you're intending frequent use purchase a BONO ticket. It's pre-loaded discount ticket and can be shared and will be valid far longer than your stay.The bus service is excellent.