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Be Live Experience Orotava

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544 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Utrecht
Reviewed 26 December 2016

Realy nice hotel. Marcos is realy the best desk manager I ever met! He is nice and helpfull. Nothing is going to far for this man. Allways laughfing and doing his best for the costimers youg and old. Weve bin all over the word traveling but never saw someone ho is this good behind the counter. It was realy a...

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Helpful?
Thank Ronald_and_Jannie
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Ronald_and_Jannie, Thank you very much for your positive feedback on Tripadvisor. We would like to thank you for your nice words about Marcos. Our staff keep on working to offer you the best during your stay with us. We hope you can come again soon to enjoy another holidays with us. Best regards, Be Live Experience Orotava

Doncaster, United Kingdom
Reviewed 14 December 2016

check in - marcos on reception checked us into the hotel,a very friendly man & it was hassle free.over my stay the reception staff were very good. room - the room was spotless,with a fridge & the beds were fine,the cleaning in the room & throughout the hotel was superb & the cleaning staff were friendly. pool area- quite compact,i...

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1Thank Kevin G
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Mr. Kevin G, Thank you for your feedback on Tripadvisor. We are pleased to read you spent a week long holiday in Be Live Experience Orotava. In our business, the most important fact is the quality of our services and due to that we really apreciate your opinion about them and we thank you for your words regarding our...

Whitley Bay, United Kingdom
Reviewed 6 December 2016

We have just had a week here, it was a very nice hotel and most staff were very helpful and friendly. The room was good, air conditioned, and housekeeping was great. Its really well placed for the centre of Puerta de la cruz, and there is a supermarket just over the street. There was a good choice of food in...

Review collected in partnership with Be Live Hotels
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1Thank Alex Bob M
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Alex Bob M, Thank you very much for your feedback on Tripadvisor. We are very pleased to read you spent a wonderful holidays with us. We would also like to thank you for your recommendation and nice words regarding cleanliness, room, location and overall, our staff. For us would be a big pleasure to welcome you again for another...

Reviewed 22 November 2016

Food wasn't cooked properly not much choice no entertainment that might have something to do with the time of year not many English people working there no advertising what's on menu choices at night it was near to the beach and city centre nice and flat where the hotel is once you've found the bars and clubs they are near...

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1Thank Joanne E
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Joanne E, Thank you very much for your feedback on Tripadvisor. First of all we want to thank you again for your kind words about our location, and then we are very sorry to read your opinion about the food. We will take your review into consideration in order to improve our standard and hope you decide to come...

San Jose, California
Reviewed 20 November 2016

This hotel, which labels itself as a 4*, is a huge missed opportunity to be a real 4*. I cannot give it more than 2*. The hotel infrastructure is a 4* but what the hotel provides to guests and its policies make it a 2*. The infrastructure: 12 floors, 230 rooms, large lobby, entire floor for dining room and kitchen...

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2Thank IntFF
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear IntFF, Thank you very much for your feedback on Tripadvisor. The opinion of our guests is very important for us and because of that we really appreciate your suggestions to make us improve our services. We work pretty hard every day to make our clients holidays as pleasant as possible and we are very sorry for the inconveniences you...

Reviewed 18 November 2016 via mobile

Wha at shame a lovely hotel is being spoilt by loud disco music being played by the pool, not a relaxing experience. Staff should stop people saving sun beds. If you go to the pool at 11 am then done expect to have a sun bed, not enough of them. Spent most of the holiday on the beach then returned...

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2Thank jgwdwrw
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Jdwdwrw, Thank you very much for your feedback on Tripadvisor. First of all we would like to thank you for your compliment about the pool temperature, on the other side we apologize for the inconveniences of having music around the pool. As the opinion of our guests has a huge importance for us, we are taking yours into consideration...

Haifa, Israel
Reviewed 17 November 2016

We spent a week at the hotel, as part of a tour of Tenerife. The hotel is located in a quiet street, within short walk of the tourist areas and the beach. Room was clean but outdated, with non of the amenities that we expected from a 4 star hotel. The buffet breakfast and dinner were excellent, good and varied...

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Thank Ron G
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear Ron G, Thank you for your feedback on Tripadvisor. We would also like to thank you for the compliments about our food and location and we also take your suggestions into consideration. For us the opinion of our guests is so important and because of that we would really appreciate if you decide to come again to check the...

Southampton, England
Reviewed 11 November 2016

My wife recently had a knee replacement and we were looking for a hotel close to shops, bars, restaurants and the beach - on this the hotel scores well, with only a couple of minutes to all these. The hotel has 225 rooms and is rated as 4*. We stayed in a superior room (refurbished) on the 11th floor with...

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3Thank GlassFanatic
BeLiveH, Dirección at Be Live Experience Orotava, responded to this review

Dear GlassFanatic, Thank you very much for your opinion in Tripadvisor. We are very sorry to read your stay didn't meet your expectactions because we work every day to make the holidays of our guests as wonderful as possible. The opinion of our clients is so important for us and we add them to our work plans and because of...

Reviewed 9 November 2016 via mobile

Just got back from this place we had 2 weeks and we enjoyed all the time we had there.the hotel is a bit outdated but wonderfully clean and tidy the food is repetitive .it's a bit far from the airport about 1/30min the pool ares is very clean and tidy but the pool is cold. The area around the hotel...

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1Thank stephen r j
BeLiveOrotava, Dirección at Be Live Experience Orotava, responded to this review

Dear Stephen r j, Thank you for your positive feedback on Tripadvisor. We are very pleased to read you enjoyed all the time you spent in our hotel and were happy with the room and the hotel surroundings. It would be a big pleasure for us you choose Be Live Experience Orotava next time to spend another holiday. Best regards,...

Reviewed 2 November 2016

Stayed for one night on a business trip. The hotel was well located but it was very dated and in need of refurb. Beds were uncomfortable with only one long pillow, a hard mattress and scratchy blankets. Free wifi is only available in the lobby and wifi in the rooms will cost you 5 euro per day. Would not stay...

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Helpful?
Thank Samuel V
Be Live O, Subdirectora at Be Live Experience Orotava, responded to this review

Dear Samuel V, Thank you very much for your review on Tripadvisor. We are very sorry to read the hotel was not good enough for you and we would also like to apologize for the caused inconveniences. All of our guests opinions are really important for us in order to improve our services every day. Nevertheless we hope to see...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Be Live Experience Orotava is a 4 star hotel with the best facilities for a great family holiday or for meetings and incentives in the heart of the Canary Islands. The Be Live Experience Orotava hotel is in a strategic area of north Tenerife, at 24 km. From the Los Rodeos airport and 40 km. From Santa Cruz de Tenerife, the island's main port. Guests comingo by car can reach the hotel on the TFI motorway, Puerto de la Cruz direction. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Experience Orotava

Address: Avenida Aguilar y Quesada 3, 38400 Puerto de la Cruz, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $81 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Orotava 4*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com and Hotel.de so you can book your Be Live Experience Orotava reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Orotava Hotel Puerto De La Cruz
Orotava Palace Hotel
Be Live Experience Orotava Puerto De La Cruz, Tenerife
Hotel Style:
#12 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Be Live Experience Orotava staff and other travellers.
33 questions
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Questions? Get answers from Be Live Experience Orotava staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“North faces the sea, south faces the sun and the volcano. There are benefits in both!”
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“Very noisy!!!!”
 of 5 bubbles C6775IQevag, 1 Jan 2017 | Read review
“Rooms at the rear have a good sea view, we had room on 10th floor.”
 of 5 bubbles AlfonseS, 27 Dec 2016 | Read review
“None really, the poolside rooms dont get sun until late morning/early afternoon. our room on the 11th floor had great views and was really nice”
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