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diverhotel Tenerife Spa & Garden

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1,036 Reviews from our TripAdvisor Community

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There are newer reviews for diverhotel Tenerife Spa & Garden
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Showing 228: English reviews
Leicester, United Kingdom
Reviewed 13 October 2016

On arrival the hotel looks lovely from the outside. As you enter there are flowers on the steps (think this is tradition, noticed it at a few other places) and into reception. In reception there’s an aviary with a few birds in it. There’s a desk for hire cars, excursions and reception. The staff were friendly and polite. Our room...

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2Thank Neil D
Sunderland, United Kingdom
Reviewed 9 October 2016

Me & my husband could not wait to return home from this hotel. This hotel was a joke the food was disgusting,repetative & cold and the staff rude. Many times i would waite to be served only for a spanish customer to go to front & ger seved immediately. The entertainment was diabolical and the pool was a joke. No...

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1Thank julie s
St Helens, United Kingdom
Reviewed 1 October 2016

The hotel did everything we wanted out of our holiday, as we had only gone for a chill out week together. But, as for anything else . If you are looking for a hotel with entertainment, don't bother. Three quarters of the staff were ignorant towards the English, reception staff especially. They were very unhelpful. The hotel is aimed at...

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Thank But2nnose
Skegness, United Kingdom
Reviewed 30 September 2016 via mobile

Anyone going to this hotel and worried about the reviews don't be!! Me and my partner (young couple) visit here for 10 days. When we got to the hotel everyone said on our MINNI bus said how lovely it looked!! We entered and it was really nice we loved it instantly. We got looked after, they aren't tight with the...

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Thank emcoleman
Liverpool, United Kingdom
Reviewed 30 September 2016

Room was dated but clean. Advertised as free WiFi but there was no WiFi. There was if you wanted to pay €20 euros for the week. The hotel is also advertised as 5 minutes walk from the beach which is a lie. Its ten minutes in a taxi to the beach and its all down hill which means another taxi...

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Thank Stephen B
Chester, United Kingdom
Reviewed 25 September 2016 via mobile

Booked here last minute and came with my boyfriend. We're in our 20's and wanted somewhere which was a good base to go elsewhere around Puerto de la Cruz, but had good facilities, food and drink etc. Hotel met our expectations. Food was good, brilliant choice at breakfast - fresh omelettes, eggs, bacon, continental choices too and enough cheese and...

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1Thank EmilySS14
Reviewed 25 September 2016 via mobile

I'm sat 9n a lounger at the Diverhotel in Tenerife as I write this. It's our last day today and to be honest I was a bit worried coming here after reading some reviews but our holiday has been actually really lovely. There are a few things that could do with improving but overall we have enjoyed it and my...

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Thank Sian J
Greater London, United Kingdom
Reviewed 19 September 2016

So in arrival we were a little disappointed with the location of the hotel we thought it was nearer to the town/beach. We But with an open mind we checked in around 130 our room wasn't ready and we were given a card to go to lunch. There was plenty of choice from salad bar to 2 grills and then...

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2Thank leemag06
Bolton, United Kingdom
Reviewed 19 September 2016 via mobile

Didn't get off to the best of starts, there were ants in the room and it wasn't clean. This was sorted out though. Other than the bad start the hotel was just as you would expect, dated but clean and cheap and cheerful. I am embarrassed reading some other reviews and seeing the behaviour of some Brits in relation to...

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3Thank Craig G
kidderminster
Reviewed 16 September 2016 via mobile

Booked this week before we came. We booked on b&b basis and not sorry as some lovely restaurants down in Puerto de la cruz at very reasonable prices. But having said that lots of choice at breakfast. Hotel is very clean and double bed a bonus. This hotel how ever is not in centre or near centre of Puerto de...

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Thank jagrchtybo13

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge

Additional Information about diverhotel Tenerife Spa & Garden

Address: Urb El Durazno s/n, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Playacanaria Spa Hotel)
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $71 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — diverhotel Tenerife Spa & Garden 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Playacanaria Hotel Puerto De La Cruz
Hotel Playacanaria
Diverhotel Tenerife Spa & Garden Puerto De La Cruz
Hotel Style:
#18 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from diverhotel Tenerife Spa & Garden staff and other travellers.
105 questions
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Questions? Get answers from diverhotel Tenerife Spa & Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with view of Mount Teide. Poolside rooms have built in Jacuzzis and a patio leading out onto the pool.”
 of 5 bubbles Carly1907, 1 Nov 2016 | Read review
“higher floors have less noise but then the view was a view of waste land”
 of 5 bubbles julies393, 9 Oct 2016 | Read review
“Don't get s ground floor, they are full,of flowers (very nice) but do attract mosquitoes.”
 of 5 bubbles But2nnose, 1 Oct 2016 | Read review
“Upgraded rooms you have a private spot with sunloungers.”
 of 5 bubbles stephenburke57, 30 Sep 2016 | Read review
“We never picked a special room and the room was totally fine”
 of 5 bubbles clairew216, 16 Sep 2016 | Read review
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