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Room was fine, hotel was fine, Pool was excellent sunbeds/mattresses and towels ,People still running out at 9am to get best specks (still makes me laugh)bar people were excellent....But sorry need to do something about entertainment ! had first drink every night and left.
It's a oxymoron of a hotel the place is clean in fact spotless - even wiping down the real plants leaves honest! The hotel is being renewed - new carpets, suites etc but in the style of 1985 again honestly. The staff is again a...More
We spent just one week Masaru. The magnificent swimming pool and the comfortably warm water (a rarity in Puerto de la Cruz has a heated pool). Magnificent views towards the mountain. Terrible sound insulation. The neighbor's voices came to our room. Keeping the balcony door...More
VERY "tired" hotel!! It needs redecoration and a upgrade of the entire hotel!! The beds was hard, espesialy the extra bed! The covers in the beds was "not-inviting" All round the staff was great, but a litle "old-fashion" in the reseption.
I would like to say a very big thank you to all the staff at Masaru Apartments, we spent 6 nights here on our family holiday and was in Room 149. Not only is the hotel facilities great. The staff made our stay, the lady...More
US$62 - US$406 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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