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Puerto Resort by Blue Sea

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786 Reviews from our TripAdvisor Community

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Showing 401: English reviews
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Weston-super-Mare, United Kingdom
Reviewed 2 days ago NEW

nice friendly hotel, big rooms with balcony (we had a view of Mount Teide), on a bad point looks bit outdated and small old TV in room, poor internet one free parking and also paid one (secure) great food with huge selection overall nice cheap hotel I would happily stay there again

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Helpful?
Thank ammarcanna
Southampton, UK
Reviewed 3 days ago NEW

We arrived late at night and once we were checked in we were given key cards and directions out the hotel and up the hill to the Bonanza and then up to our room, normally there are people on hand to take your bags for you. The first thing we noticed was the bed wasn't the comfiest but was ok...

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Thank photocopyman
Maidstone, United Kingdom
Reviewed 1 week ago via mobile

For a hotel that is classed as a 4 star, is definitely not. More of a 3. The bar and restaurant staff are friendly and the maids do well cleaning the rooms everyday. The self service bar is good also and the reception staff are helpful too, but not overly friendly. The free shuttle bus is handy into the town...

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Thank 97BeccaX
Newcastle-under-Lyme, United Kingdom
Reviewed 1 week ago via mobile

We have had a beautiful family holiday. Food excellent. Lots of choices. I did hear some complaining about the food but I strongly disagree. I think that some people want a full English menu and not fresh fish, meats, salads and fruit. They do attempt a 'McDonald's type meal but with a Spanish twist. To be honest don't go there...

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2Thank Justdrinkcoffee
Reviewed 4 weeks ago

stayed half board for 5 nights at the Canarife Hotel. (The Puerto Resort has 3 hotels next to each other - Interpalace which looks out to the sea, Canarife and Bonanza). The hotel was clean, but quite outdated - would definitely benefit from a total refurb throughout. I would recommend staying on B&B basis only as the menu selection is...

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1Thank Bushra N
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Bushra N, We would like to thank you for making the Hotel Puerto Resort your destination of choice for your vacation and for taking time of your life to post this comment on the Tripadvisor website. Constantly we made improvements to comply with the quality standards of a 4 * hotel. Please be aware that customers’ comments are of...

Reviewed 12 March 2017 via mobile

Stayed at this hotel early march. Arrived to very friendly reception staff who gave us good directions to our room. Room was very spacious and very clean we had a room overlooking this pool area as well. The food was excellent but had a smaller selection than other hotels bit suited is fine and the staff in restaurant were very...

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3Thank MelsStan
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear MelsStan, We are pleased that you enjoyed your room and our excellent buffet that our kitchen staffs cook with dedication and care. We hope to welcome you back at our hotel. Kind regards.

Cobh Ireland
Reviewed 5 March 2017

My husband and I stayed in one of there three properties. Tenerif Hotel. We got to check in after a long que with only one receptionist on the desk. So eventually it was our turn we showed our confirmation on our Phone. We where then given our room and keys so we also asked about bedroom Safe and we were...

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2Thank MichelleCobhIreland
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs. MichelleCobhIreland, We are sorry for the problems you've had with the safe, mattress and key cards.We will take into account these drawbacks to prevent reoccurrence. Please be aware that customers’ comments are of great value to improve the quality of the services offered by our company and therefore we hope to have you back in the near future...

Spain
Reviewed 28 February 2017

To get straight to the point, the only thing great about this hotel was the super friendly staff. We didn't encounter a staff member that didn't have a smile on their face and willing to help in every way. The views of the ocean and El Teide from our balcony was spectacular! If it was a little warmer outside we...

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3Thank Alex E
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr. Alex E, We are sorry for the problems you've had in the gym, with the shower and beds. We will take into account these drawbacks to prevent reoccurrence. Coffe is always serviced in bar but not in the restaurant. Please be aware that customers’ comments are of great value to improve the quality of the services offered by...

Reviewed 22 February 2017 via mobile

The hotel is very nice with great staff. Everyone is helpfull and welcoming. Good food at the restaurant and lots of drinks. There is a free car parking outside the hotel. The sea is approximately 20 min walk from the hotel. The room was large with view to the sea. Good value. I recommend it.

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3Thank czesiukp
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mr.Czesiukp, We are very pleased to know that you have enjoyed a good holiday and that the treatment you have received of our staff have been to your liking. Your comments will be transmitted to all our staff. Best regards

Reviewed 18 February 2017 via mobile

This hotel was clean and nice . Personel was helpful . View is amazing. Hotel is situated on the cliff. A lots of stairs to beach but is not so far . Near hotel is shopping when the price is cheaper then on the beach. Food is very good. Everyday is new dinner menu. On the breakfast every day is...

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2Thank Martyna N
BSHotels, Director de Relaciones Públicas at Puerto Resort by Blue Sea, responded to this review

Dear Mrs. Martyna N, It is a pleasure to know that you have enjoyed your vacation in the hotel and the variety of the food has been to your liking. We hope to welcome you back at our hotel. Kind regards.

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Bonanza Building Single Room (42)
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Bonanza Building Superior Room (53)
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Canarife Building Double Standard Room (46)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel Blue Sea Puerto Resort is located on the island of Tenerife, the largest of the Canaries. Visitors can enjoy the beautiful black sand beaches like Playa Garden or the fabulous selection of parks, museums and historical monuments. It is essential to visit the leisure complex Martianez Lagos, created by the artist Cesar Manrique in Puerto de la Cruz during any stay. The Hotel is located in a residential neighborhood near the beach. This location is perfect for enjoying all the activities of the island and the subtropical gardens that surround the resort are a great way to relax after a day of hiking or beach sports. The rooms are designed and equipped to make your stay as pleasant as possible. All rooms have a separate bathroom, air conditioning, balcony or terrace and a safe. There is also a mini bar (extra charge). With regards to services, the Blue Sea Puerto Resort also has an outdoor swimming pool, pool bar, health club and tennis courts. ... more   less 

Additional Information about Puerto Resort by Blue Sea

Address: Calle Acevino 8, 38400 Puerto de la Cruz, Tenerife, Spain (Formerly Hotasa Puerto Resort Bonanza Canarife Palace)
Region: Spain > Canary Islands > Tenerife > Puerto de la Cruz
Price Range: $74 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Puerto Resort by Blue Sea 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Blue Sea Puerto Puerto De La Cruz
Hotasa Puerto De La Cruz
Puerto Resort By Blue Sea Puerto De La Cruz, Tenerife
Hotel Style:
#5 Spa Hotel in Puerto de la Cruz
#24 Luxury Hotel in Puerto de la Cruz
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Questions & Answers

Here's what travellers have asked, with answers from Puerto Resort by Blue Sea staff and other travellers.
52 questions
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Questions? Get answers from Puerto Resort by Blue Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interpalace will give you sea views, whilst Canarife and Bonanza won't. take a iron too.”
bushran2017, 25 Mar 2017 | Read review
“To be on the fourth floor away from the loud noises of people below”
MichelleCobhIreland, 5 Mar 2017 | Read review
“Toward the ocean and El Teide mountain”
JoPil, 28 Feb 2017 | Read review
“recommend pool facing for good view”
singhsanjay653, 27 Jan 2017 | Read review
“A room in the Bonanza Palace, this part of the hotel is away from the entertainment area and guarantees you a quiet night sleep”
Charlie2504, 18 Jan 2017 | Read review
5 of 5