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Hotel Perla Tenerife

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Traveller (337)
Room & Suite (97)
Pool & Beach (57)
Overview
Calle Isla de La Gomera 3 Urbanización Guacimara, 38400 Puerto de la Cruz, Tenerife Spain See on map
Name/address in local language
AMENITIES
Public Wifi
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Poolside Bar
Multilingual Staff
3 Star accommodation
Reviews (606)
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343 results
Traveller rating
58
116
87
30
52
Traveller type
Time of year
LanguageEnglish
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58
116
87
30
52
Show reviews that mention
All reviews free bus wild chickens wine by the bottle set meal times an early riser sun terrace a quiet residential area up hill all inclusive deal loro parque quiet holiday all inclusive hotel chicken nuggets hotel is situated min walk three star sunbathing area
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1 - 5 of 343 reviews
Reviewed 6 days ago via mobile

Sixth visit in 4 years. So happy to be back after a nightmare in Malta last year! Staff remembered me even after 2 years. That's what makes good service. Had a great holiday, met some lovely people. Service was,as always, excellent. From cleaning staff to...More

1  Thank trot-onWales
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 4 days ago

Dear guest. We are happy to welcome you back to our hotel, and we thank you for sharing your experience on Tripadvisor. Thanks for booking again, and see you soon. Kind regards.

Reviewed 1 week ago

On reading the past comments and looking at the one star ratings was not expecting a great deal from this hotel. How wrong we were.... it isnt a 5* hotel but then again it isnt 5* prices. We found this hotel to be quirky, clean,...More

1  Thank Stephen M
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 4 days ago

Dear guest. We also thank you for wanting to share your opinion. We are glad you enjoyed your stay, and we will be happy to welcome you again soon. A cordial greeting.

Reviewed 1 week ago via mobile

We just come back from our holidays, first thing, this hotel is completely not prepared for vegetarian and vegan customers. We checked in and went for lunch, not even one option was vegetarian all the veg was covered in bacon. When we ask chef if...More

Thank Kasia Kate Ż
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 1 week ago

Dear guest. We regret the inconvenience caused by the lack of authentically vegetarian dishes from our buffet. Of course, we have to improve in this aspect. We will talk with the head of the kitchen to have these circumstances in consideration. Friendly regards.

Reviewed 2 weeks ago via mobile

Did not like the walk over the bridge when we arrived at midnight. One of the reception staff was very rude, never spoke or smiled when I was checking out. Bar staff don't know how to smile. Entertainment catered for their own nationality. Not disabled...More

3  Thank carlsandrick2010
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 2 weeks ago

Dear guest. We regret that you have suffered the poor attitude of a member of our staff. These are circumstances that should not occur, and we will do everything possible to improve it. Thanks for your visit.

Reviewed 2 weeks ago via mobile

This was my third trip to this hotel this year and once again I'm sad to be going home. As others have pointed out it is very basic but what you do get is excellent value for money. I found all of the staff to...More

1  Thank Matt B
Response from Ramon V, Community Manager at Hotel Perla TenerifeResponded 2 weeks ago

Dear guest.We will be happy to welcome you again on your next visit. Thanks for your kind comments, and see you soon.

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Breakfast included
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Beachfront
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
130
Price range
US$40 - US$113 (Based on Average Rates for a Standard Room)
Also Known As
Perla Tenerife Hotel
,
Hotel Perla Tenerife Puerto De La Cruz
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
130
Price range
US$40 - US$113 (Based on Average Rates for a Standard Room)
Also Known As
Perla Tenerife Hotel
,
Hotel Perla Tenerife Puerto De La Cruz
Location
Spain > Canary Islands > Tenerife > Puerto de la Cruz
Photos
Traveller (337)
Room & Suite (97)
Pool & Beach (57)
Dining (39)
Amenities (7)
Family and Play Areas (4)
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Questions & Answers
Ask a question
Travel463160
October 11, 2018|
AnswerShow all 3 answers
Response from carlsandrick2010 | Reviewed this property |
It's only about a minute walk from the bridge at the hotel.
0
Votes
Fionnuala M
September 3, 2018|
Answer
Response from Gillian J | Reviewed this property |
Yes a small one in the drawer
0
Votes
sandra w
August 31, 2018|
AnswerShow all 2 answers
Response from shirley19402017 | Reviewed this property |
Hello Sorry can't remember whether we could drink the water there, but there is a shop about ten minutes walk away. But we wouldn't ever stay at the Perla again if you paid us! and we wrote a report on their website. So... More
1
Vote
Room Tips
"Ask for a room at the front of the hotel as this seemed to be a bit quieter, Also ask for room on 3rd floor..."
stephenmU241TH
1 week ago
Read review
"ask for room 509, best view ever."
donbenito2018
2 weeks ago
Read review
"Don't bother choosing any room"
shirley19402017
Mar. 3, 2018
Read review
"located on the ground floor due to a disabled travel in our party. Good view from patio on right hand row..."
markr4932017
Dec. 24, 2017
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