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    2017-07-30 2017-07-31
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      IBEROSTAR Grand Hotel Mencey

      1,755 Reviews
      #1 of 17 Hotels in Santa Cruz de Tenerife
      Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife, Spain
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      Best prices for your stay
      2017-07-30 2017-07-31
      US$143
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      US$143
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      US$143
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      Hotels.comUS$143
      CheapTicketsUS$143
      Hotwire.comUS$143
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      Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
      All photos (1,245)
      Full view
      Certificate of Excellence
      Traveller (686)
      Room & Suite (329)
      Storyboard
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      Overview
      4.5
      1,755 reviews
      • Excellent61%
      • Very good28%
      • Average8%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “garden view” (31 reviews)
      “outdoor pool” (24 reviews)
      “five star hotel” (21 reviews)
      Free Wifi
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Private Balcony
      5.0 Star Hotel
      All hotel details
      Offers from IBEROSTAR Grand Hotel Mencey
      Special Offer: -10% Mi IBEROSTAR
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      Rooms
      Jul 30Jul 31
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,755)
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      1 - 5 of 819 reviews

      Reviewed 2 days ago
      Nice if you spend the money

      I think if you have a suite with a nice view, your review might be different than mine. Overall, my stay was fine, my room was more like a cave, even though I had a balcony, it was on the street side where the garbage...More

      Thank cosmokazi
      Hotel's Favourite
      Reviewed 21 April 2017 via mobile
      Surprise city and hotel

      Can't recommend santa cruz enough for a city/ sun break and the mancey is perfect for it. Great facilities, friendly staff, delicious breakfast, perfect location, strong wifi. WE ARE FUSSY but this met our expectations. One criticism though- please put tea/ coffee/ nespresso in the...More

      1  Thank PaulRockee
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 12 May 2017

      Dear Paul, We are very happy to learn that you had such a brilliant time in our hospitality at IBEROSTAR Grand Hotel Mencey and want to thank you for using Tripadvisor to share your experience with others. Confirmation that we exceeded your expectations with our...More

      Reviewed 3 days ago
      5 star luxoury

      This is my third stay at this beautiful hotel. From the moment you walk in the door you feel a lovely touch of colonial style. There is a charming atmosphere of class and high society. I love the rooms, and it is a delight to...More

      Thank amaliecharlotte
      Reviewed 4 days ago
      Excellent 5 star hotel

      My wife and I and our son booked a 6 day city break with Jet2 on a B&B basis. The breakfast was first class in every way and GLUTEN FREE WAS NO PROBLEM for once. We all appreciated the choice of Nespresso coffee available from...More

      Thank Tamesider
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 3 days ago

      Dear Guest, We want first of all that you know we are really pleased that you had such an fabulous holiday with us at IBEROSTAR Grand Hotel Mencey and we want to thank you for choosing Tripadvisor to share details of your wonderful experience with...More

      Reviewed 4 days ago via mobile
      Good service and peaceful atmosphere

      I stayed here with my wife and child (7 months) for two weeks. We ordered the room with garden view and it’s really quiet and nice. The rooms are nice. You can close the door between the entrance and the main room. The bed is...More

      Thank Erik T
      Response from IberostarHoteles, Quality Manager at IBEROSTAR Grand Hotel MenceyResponded 3 days ago

      Dear Erik, We are grateful to you for choosing IBEROSTAR Grand Hotel Mencey for your recent vacation to Santa Cruz and for sharing the experience you had with us and the Tripadvisor community. Your enthusiastic comments about many the prime pillars that we set in...More

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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Spa
      • Fitness Centre with Gym / Workout Room
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Meeting Rooms
      • Concierge
      • Banquet Room
      • Dry Cleaning
      • Business Centre with Internet Access
      • Laundry Service
      • Conference Facilities
      • Multilingual Staff
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Spa
      • Hot Tub
      • Fitness Centre with Gym / Workout Room
      Details
      • Price range
      • US$117 - US$202 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #1 Family Hotel in Santa Cruz de Tenerife
      • #1 Luxury Hotel in Santa Cruz de Tenerife
      • #1 Business Hotel in Santa Cruz de Tenerife
      • #1 Romantic Hotel in Santa Cruz de Tenerife
      • Room types
      • Suites ,
      • Accessible rooms ,
      • Non-Smoking Rooms
      • Number of rooms
      • 286
      • Reservation Options
      • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, TripOnline SA, Cheap Tickets, Cancelon, Hotwire, Hotel.de, HotelQuickly, Evoline ltd, getaroom.com and HRS so you can book your IBEROSTAR Grand Hotel Mencey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Spain >
      • Canary Islands >
      • Tenerife >
      • Santa Cruz de Tenerife
      • Also Known As
      • IBEROSTAR Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
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      All photos (1,245)
      Full view
      Traveller (686)
      Room & Suite (329)
      Dining (112)
      Pool & Beach (77)
      Hotel & Grounds (578)
      Business Centre & Event Rooms (31)
      Bathroom (26)
      Family and Play Areas (11)
      Nearby
      Sponsored by:
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      Ask a question
      Questions & Answers
      See all 82 questions
      ME2983
      12 June 2017|
      Answer Show all 9 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. We would like to inform you that this hotel is not family-oriented so we would suggest you to go to any of the following other... More
      0
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      DanaOlive
      1 May 2017|
      Answer Show all 7 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel has a parking (with charge). We... More
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      Judy M
      16 April 2017|
      Answer Show all 8 answers
      Response from IberostarHoteles | Property representative |
      Dear customer, Thank you for your interest in our hotel Iberostar Grand Hotel Mencey. Please, accept our apologies for the delay in our response. We would like to inform you that the hotel offers a variety of animation... More
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      Room Tips
      "Room facing the garden or pool area"
      Read review
      "Choose a room with a garden view as the street facing rooms suffer from traffic noise."
      Read review
      "Go for a Junior Suite!"
      Read review
      "We upgraded to have a suite...well worth it. Quiet rooms also. Very elegant...all white!!"
      Read review
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