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Silken Atlantida Santa Cruz

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Silken Atlantida Santa Cruz
Silken Atlantida Santa Cruz
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565 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Reviewed yesterday NEW

A very Good Hotel Great location near public transportation ,shopping center and all the city attraction are at short walking distance Helpful staff Good value for the room's price Very good versatile breakfast

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Helpful?
Thank Dror G
Reviewed 1 week ago via mobile

The room had seen its best years long time ago. I think the room had been smoking room long time ago. You could see the tar marks on the curtains. It also smelled a vit ash tray in the room. Probably the carpeting was reason for that. There was quite a bit of mold in the shower. To be honest...

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Helpful?
Thank Ripa V
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for sharing your comments with other visitors. We are glad to confirm that you have enjoyed your holiday in the city. We regret that the room has not been according your expectations and we hope to have a new opportunity if you decide to go back to the island. In your next reservation, we...

Stockholm
Reviewed 1 week ago via mobile

We stayed for 7 nights at 8th floor. View over the mountains and the harbor. Room was a bit tight at the entrance but rest was spacious. Comfy large bed and pillows. Room darkening curtains makes the room completely black if that is what you want. Top floor had sauna and two jacuzzis and some gym equipment and a small...

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Helpful?
Thank futtis
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for your comments! It is a pleasure to know that you have enjoyed our services during your stay with us. Effectively, our breakfast buffet offer quality products and a hight variety. We will be glad to welcome you in a near future. Best regards, Guest Relations

Southampton, United Kingdom
Reviewed 1 week ago

This hotel offers good value in a convenient location for travel around the north of Tenerife. The town centre is a 20 minutes walk and the main bus interchange is 5 minutes down the hill. The South airport bus (number 111) stops reluctantly at the nearby Meridiano shopping centre (100 yards to walk to reception). Comfortable modern en suite rooms...

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Helpful?
Thank 777charnic
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for your comments! We are glad to confirm that you have enjoyed your stay in our Silken Club floor and it is a pleasure to known that you will stay in the hotel again very soon. We will be pleased to offer you our services one more time. Best regards, Guest Relations

Borgosesia, Italy
Reviewed 2 weeks ago

The room was big, clean, tidy and comfortable. Staff was very friendly. On our floor, there was a 24h access to hot drinks and sweets with a lounge room. The location was great, very easy to reach and easy free parking around the hotel. Breakfast was massive, with fresh and local food. Breakfast staff was very kind and friendly, ready...

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Helpful?
Thank bettaguinnes
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for sharing your experience with other visitors. It is a pleasure to Known your satisfaction in relation with our hotel and services. As you comment, around the hotel there are many parking areas however, the hotel has a private parking for our customers use if there are requested. It is a pleasure to confirm...

Leigh-on Sea, United Kingdom
Reviewed 3 weeks ago

Stayed for seven nights in January ideal for the station(bus) and not that far from the main attractions,the first room we had was 107 the view from the window was awful,residential flats with washing hanging out etc,but to be fair they did change us to a much better room the next night with no argument and understood our concerns overall...

Review collected in partnership with this hotel
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Helpful?
Thank robertoU3351EF
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Roberto: Thank you very much for your comments! It is a pleasure to confirm that you enjoyed your stay with us. Effectively, the hotel has interior and exterior rooms to try to satisfy the needs of each guest. We hope to see you in a near future. Best regards, Guest Relations

London, United Kingdom
Reviewed 3 weeks ago via mobile

Amazing stay the hotel was clean the staff were very pleasant very good location near to everything enjoyed every minute of our stay the bus station is not very far to walk you can get to any location by bus you need to buy a bono card it's cheaper to travel and you save money three shopping centres to visit...

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Helpful?
Thank rv7862016
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for sharing your comments with other travellers. Effectively, the exceptional location of the hotel is the principal characteristic and it is a pleasure to confirm that it has helped you to know the island. We hope to welcome you in a near future in our hotel. Best regards, Guest Relations

Dundee, United Kingdom
Reviewed 3 weeks ago

The room was exellent: very spacious, with a very big and comfortable bed, nice view of mountains from the window, big shower room, minibar, thick curtains. There is a small but nice sauna, two jacuzzi and an open roof. The breakfast is really diverse and delisious, but too expensive (€16 per person). Also, there is no iron that you can...

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Helpful?
Thank Artem S
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for your comments! The breakfast price is fixed accordind with the special products and the variety ( iberian ham, salmon, fresh fruit, natural orange juice, cava..) We will be pleased to welcome you in your next visit to the city. Best regards, Guest Relations

Stockport, United Kingdom
Reviewed 3 weeks ago

We chose this because it was close to the bus station. We were upgraded to a junior suite which was spacious. Primarily a business hotel and a modern office block feel. Good views of Santa Cruz from the lift and the room

Review collected in partnership with this hotel
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Helpful?
Thank Alan S
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Alan: Thank you very much for your comments! It is a pleasure to confirm that the priviledged location of our hotel has been useful during your stay with us. We are delighted to known that you have enjoyed our services and we hope to welcome you very soon. Best regards, Guest Relations

Santa Cruz de Tenerife, Spain
Reviewed 4 weeks ago

1) Bathroom could be more clean. The shower curtain was dirty and smells not well. In corners were mold spots. 2) In the winter nights temperture in the room is too low (outside is 10 degrees) and should be posssible to set air condition warm mode - it wasn't possible, was turned off in whole building. I was ill after...

Review collected in partnership with this hotel
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Thank tenerife2017
SILKEN A, Guest Relations Manager at Silken Atlantida Santa Cruz, responded to this review

Dear Guest: Thank you very much for your comments. We apologize for the inconvenience caused during your stay and we take note about it to improve our service. We hope to see you in a future and we wish you can enjoy our facilities again. Best regards, Guest Relations

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Silken Atlantida, located in the new financial and commercial center of the city of Santa Cruz de Tenerife, the capital of the largest of the Canary Islands and on the shores of the Atlantic Ocean. Santa Cruz is an ideal city for walking and shopping, know, love the island cuisine and enjoy the best cultural programming.The Hotel has 144 rooms, which are distributed in 96 comfort, 8 deluxe, 8 junior suites, and a total of 32 rooms on the executive floor "Silken Club." These rooms with great space, light and modern decoration. All offer shower massage, choice of amenities, free safe, free wireless, digital television and double or queen size bed and planta Silken Club also has a separate hall with free Wi Fi internet connection, 24 hours coffee, tea, milk, fresh fruit and pastries, as well as daily newspaper, shoe shine and a pillow menu. A unique product in the capital of Tenerife.The Hotel has seven conference rooms with capacity for up to 400 people, all of them very versatile and equipped with the most modern technology.The Hotel has a Gastrobar where you can enjoy a refreshing suggestive with a selection of wines and champagnes.There is an excellent relaxation area to start or end the day in the hotel terrace where you can enjoy our jacuzzis, saunas, fitness-center or in the solarium, while you can see the best view of the city, likewise, also has ample parking. ... more   less 

Additional Information about Silken Atlantida Santa Cruz

Address: Avenida Tres de Mayo | (corner of Aurea Díaz Flores), 38005 Santa Cruz de Tenerife, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Santa Cruz de Tenerife
Price Range: $83 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Atlantida Santa Cruz 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and Travelocity so you can book your Silken Atlantida Santa Cruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Silken Atlantida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlantida Santa Cruz Tenerife/Santa Cruz De Tenerife
Hotel Style:
#2 Luxury Hotel in Santa Cruz de Tenerife
#4 Romantic Hotel in Santa Cruz de Tenerife
#4 Family Hotel in Santa Cruz de Tenerife
#6 Business Hotel in Santa Cruz de Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Silken Atlantida Santa Cruz staff and other travellers.
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Newcastle upon Tyne
4 months ago
Bournemouth, United Kingdom
over a year ago

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Questions? Get answers from Silken Atlantida Santa Cruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City Views A Must”
 of 5 bubbles 256graemeb, 8 Jan 2017 | Read review
“Choose a room on the highest floor possible with a view of the mountains”
 of 5 bubbles LargelyMonk, 4 Jan 2017 | Read review
“do not stay in the suites, they are in a separate block only 1 floor up lots of road noise”
 of 5 bubbles 260Debbie, 19 Nov 2016 | Read review
“Front and High”
 of 5 bubbles chrisleighbrowne, 13 Nov 2016 | Read review
“Top floors for great view from glass lift on outside of building”
 of 5 bubbles fortunanet, 23 Oct 2016 | Read review
5 of 5