We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel City House Alisas

Save
Share
Calle de Nicolas Salmeron 3, 39009 Santander Spain
Lowest prices for your stay
eDreams
Travelocity
FindHotel
US$54
US$44
View deal
SAVE US$10
Orbitz.com
Expedia.comUS$54
SnaptravelUS$47
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (67)
Room & Suite (42)
Dining (5)

About

#33 of 34 hotels in Santander
Location
Cleanliness
Service
Value
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Breakfast buffet
Non-smoking hotel
24-hour front desk
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
Spanish
242Reviews1Q+A7Room tips
Traveller rating
  • 10
  • 54
  • 65
  • 43
  • 70
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Brenda D wrote a review Aug. 2019
171 contributions66 helpful votes
+1
This is one of the worst hotels that I have stayed in. We were in a standard room so there was no air conditioning - we arrived on the hottest day of the year.. We opened the window but it didn't help and the noise from outside made it difficult to sleep. The room was dated and needed a bit of a makeover such as the bottom of the door looking rotten and a stained bath. The room was very dark and the walls were paper thin - we could hear the people next door. You need to put a sign on the door if you want it cleaning - never come across this before. The room was also quite cramped. The beds were not comfortable either. On the positive side - the location was handy and the breakfast was substantial. I will not recommend this hotel.
Read more
Date of stay: August 2019
Location
Cleanliness
Service
Room Tip: Find another hotel
See more room tips
1 Helpful vote
Helpful
Share
Response from Daniela C, Community Manager at Hotel City House Alisas
Responded Sep. 11, 2019
Dear Brenda D: Thank you for your opinion. We have sent your comment to the department in charge. We offer you our most sincere apologies for the inconvenience. Best Regards, Daniela C. Community Manager
Read more
JOR wrote a review Jul. 2019
1 contribution1 helpful vote
During the recent heat wave in June 2019 I booked this hotel because it was advertised as having air conditioning. When i arrived i discovered that this hotel does not have air conditioning. I raised raised this issue with the hotel & with AMOMA (the booking agent) but got no compensation for the false advertisement. The hotel room had a strong Oder of sweat. I would not recommend this hotel.
Read more
Date of stay: June 2019
Rooms
Location
Service
Trip type: Travelled solo
Helpful
Share
Response from Daniela C, Community Manager at Hotel City House Alisas
Responded Aug. 8, 2019
Dear jorrrrrrrrrrrr: Thank you for your opinion. We have sent your comment to the department in charge. We offer you our most sincere apologies for the inconvenience. The hotel does have air conditioning. Best Regards, Daniela C. Community Manager
Read more
onefred wrote a review Jul. 2019
1 contribution
Before I booked 3 rooms, I emailed the hotel, asking to reserve a space in their garage. The hotel manager said that was no problem: 'As a follow up to your request, that won’t be a problem, however because your reservation it’s in June, please contact us again at beginning of June to confirm with us your request.I look forward to hearing from you. Aaron Valderrama, Director' * I emailed them 3 times to remind them of our stay * When I arrived at the hotel, there were NO spaces, I was told that I had requested a space, but I hadn't asked for one ??? The director wouldn't speak with me to explain, I asked for a refund of the difference I would have paid to stay in theirs, they refused, so I had to park in the railway station car park, which cost 27 Euros for 16 hours ! (15 mins walk away) I had booked and paid for 3 premium rooms, we received 3 rooms, at the back overlooking the alleyway and the homeless man, an awful bleach smell in the rooms, stains on the ceiling and curtains that didn't close. When I asked the receptionist if these were premium, she said no, she hadn't looked at the reservation number, so just gave us basic rooms. The new rooms were quite good, although mine was directly above the main door to the hotel, where people stopped, stubbed their cigarettes out before going in, No air con so my windows had to be open, and I hate the smell of cigarette smoke ! These rooms were spacious, Wifi worked, good bathroom, and a fridge. The safe was locked so couldn't access it to put my valuables away. My dad had a disabled room, the toilet seat in his ensuite wouldn't stay up, and the floor was dangerously slippery when wet, and not many grab rails, so I cannot imagine how a disabled person with a wheelchair could deal with this. The main reason for staying here was it was close to the ferry terminal, and that we were told we had a parking space ! If I knew this beforehand I would have booked another hotel. Our last stopover after 3 weeks in France before we travelled home on Brittany Ferries.
Read more
Date of stay: June 2019
Rooms
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Premium room
See more room tips
Helpful
Share
Scott M wrote a review Jun. 2019
Bellshill, United Kingdom193 contributions79 helpful votes
Clean enough room but very noisy from street noise as well as other rooms. Linen was clean, beds were comfortable enough. No spare pillows in room. Furniture very dated. Clean but basic bathroom. Staff were all friendly and helpful. Really handy for bus station as we were in the hotel less than 15 minutes after leaving the airport. Never made it up for breakfast as didn't sleep well due to noise.
Read more
Date of stay: June 2019
Rooms
Cleanliness
Service
Trip type: Travelled with friends
Helpful
Share
Response from Daniela C, Community Manager at Hotel City House Alisas
Responded Jun. 25, 2019
Dear scottm116: Thank you for taking the time to share your experience. We are pleased to know that the beds and staff have been to your liking. We hope to have you soon! Best Regards, Daniela C. Community Manager
Read more
Alice H wrote a review Jul. 2018
1 contribution
Well situated for both ferry port and train station. Small but perfectly adequate room, very comfy beds and spotless bed linen, great breakfast. Very nice helpful staff.Will definitely use this hotel again.
Read more
Date of stay: July 2018Trip type: Travelled as a couple
Helpful
Share
Response from Daniela C, Community Manager at Hotel City House Alisas
Responded Jul. 12, 2018
Dear Alice: We appreciate your comment about on our hotel. We are pleased to know that the location, beds, breakfast and staff has been to your liking. We hope to welcome you again to our Hotel City House Alisas. Best Regards, Daniela C. Community Manager
Read more
Previous
1234568
PRICE RANGE
US$40 - US$96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
celuisma alisas santander
LOCATION
SpainCantabriaSantander
NUMBER OF ROOMS
79
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel City House Alisas
Which popular attractions are close to Hotel City House Alisas?
Nearby attractions include 3criptados Escape Room (0.1 km), Bar la Barruca (0.5 km), and Mural de Sotileza (0.4 km).
What are some of the property amenities at Hotel City House Alisas?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Hotel City House Alisas?
Guests can enjoy a lounge during their stay.
Is parking available at Hotel City House Alisas?
Yes, parking is available to guests.
What are some restaurants close to Hotel City House Alisas?
Conveniently located restaurants include Pena Candil, La Gloria de Carriedo, and Restaurante Gorio.
Is Hotel City House Alisas located near the city centre?
Yes, it is 0.5 km away from the centre of Santander.
Are there any historical sites close to Hotel City House Alisas?
Many travellers enjoy visiting Refugio Antiaéreo (0.7 km), Catedral de Santander (0.6 km), and Muralla de Santander (0.7 km).
Is Hotel City House Alisas accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.