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Hotel Silken Gran Teatro

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1 room 2 adults 0 children
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Hotel Silken Gran Teatro
Hotel Silken Gran Teatro
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827 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Neuchatel, Switzerland
Reviewed 2 weeks ago

If you are passing by Spain and want sleep in a nice hotel, with some quality, come here. Only the garage is very tiny and you will payed in addition. The personnel very kind and helpful. The rooms with view to the river are perfect. I'll come back. Only the air conditioning was not warm, not cool in December.

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Helpful?
Thank Hugo F
direccion_granteatro, Manager at Hotel Silken Gran Teatro, responded to this review

Dear Hugo F, Thanks a lot for choosing in your stay at burgos. It,s very pleasant received this kind of reviews. We hope see you again in our hotel Best regards Manager

Bratislava, Slovakia
Reviewed 2 February 2017 via mobile

The hotel is located very well close to the historical center and to the nicest catedral. Rooms are very nice and clean every day. Breakfast are fresh made and the juices are from fresh fruits. The staff is very friendly and helpfull.

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Helpful?
Thank jezko9
direccion_granteatro, Owner at Hotel Silken Gran Teatro, responded to this review

Dear Mr.Jezko9, Thanks for choosing like your option in Burgos, and be so kind giving your review about your experience at our hotel We hope see you again Best regards Manager

Reviewed 29 January 2017 via mobile

Stayed at this hotel in Burgos. Great location and excellent service. Only thing to keep in mind is spiral entrance to car park so if your car is not compact avoid. But other that is a great place and staff are very helpful

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Helpful?
Thank Ramonero66
direccion_granteatro, Manager at Hotel Silken Gran Teatro, responded to this review

Dear Ramonero66, Thanks a lot for choosing our silken gran teatro hotel, and be so kind giving this reviews , about our location, service and staff. I am sorry about the parking Best regards Manager

Frigiliana, Spain
Reviewed 5 January 2017

At the time of this review Tripadvisor (and Trivago) indicates pets ARE allowed in this hotel. So we booked it for 2 days. The hotel has since said they do NOT take pets any longer and have repeatedly refused to cancel without charging us in full for the 2 days. No debate, no compromise, they will charge in full. Shocking...

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Helpful?
4Thank SpanishTinto
direccion_granteatro, Manager at Hotel Silken Gran Teatro, responded to this review

Dear Spanish Tinto, Thanks for choosing our hotel silken gran teatro hotel: We don,t accep pets and in your reservation by booking was inform. We are to confirm with tripadvisor that we don,t accept it. We have send you your money about the mistake I am sorry and best regards Manager

Amsterdam, The Netherlands
Reviewed 19 December 2016

Quite modern hotel in the centre of Burgos. Rooms are spacious, but the materials that were used are not very idiot proof. There is a lot of small damages all around the room. In room Safe is working very good. Restaurant is quite nice, good food for a very reasonable price. Breakfast busy and quite chaotic. Hotel has a parking...

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Helpful?
Thank 1954travelpro
direccion_granteatro, Manager at Hotel Silken Gran Teatro, responded to this review

Dear jpj88 Thanks a lot for choosing silken gran teatro hotel and be so Kind giiving your opinión , It,s very pleasant for us received your review and improve our service Best regards Manager

Community of Madrid, Spain
Reviewed 13 December 2016

It is very nice when looking the overall but nothing really good to mention. I would like to see something that makes you think they care about customers. Nice room, food (both breakfast and lunch) so-so, and awfull parking place... the best... stuff is really nice!!!

Review collected in partnership with this hotel
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Helpful?
Thank martinfarina
direccion_granteatro, Manager at Hotel Silken Gran Teatro, responded to this review

Dear Martinfarina, Thanks for choosing our hotel in you stay in burgos and be so kind giving your review. It,s a pleasant for us to know that our room, and our staff satisfaced you. Breakfast and lunch usually have a good value for our customers, We are sorry to read your opinión about them. Best regards Manager

Reviewed 5 November 2016 via mobile

This is the 3rd visit to the hotel we looked on tripadvisor for a room Friday 4 November for 2 people 62 pounds so with exchange rate approx70 euro we phoned hotel as I am disabled and we have a small dog we were quoted 90 euro including breakfast I went down first and sat in the bar area where...

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2Thank Yankerman
direccion_granteatro, Manager at Hotel Silken Gran Teatro, responded to this review

Dear Yankerman, Firstly , thanks for your review. Im sorry for the incovenient but i want to explain about the pet problem. We always accepted pets only in the room not in the commun areas thats why when you came to the restaurant area our staff informed you about that. Otherwise, we have decided 2 weeks ago that pets are...

Barcelona
Reviewed 2 November 2016

If you ever visit Burgos, you must stay at Hotel Silken Gran Teatro. The hotel has very spacious rooms, perfect if you travel with children, it was our situation. Location is excellent, just a five minute walk from the heart of the city and the catedral. Rooms are also clean and comfortable, and have natural lightning. The TV in the...

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Helpful?
Thank Beling
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear Beling, Thanks a lot for choosing in your stay at burgos. It, s very pleasant for us , received these kinds of reviews so positives. Best regards Manager

Minneapolis, Minnesota
Reviewed 24 October 2016

Our room was clean and modern. The bathroom is somewhat difficult to use, especially the shower. The door doesn't seal well, so the floor was quite wet at the end of a very fast shower. Plenty of storage though in the bathroom. We were on the street side so it was somewhat noisy during the day, but a uieted down...

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Helpful?
Thank SusanC101574
direccion_granteatro, Gerente at Hotel Silken Gran Teatro, responded to this review

Dear SusanC101574, Thanks a lot for choosing our silken gran teatro hotel, and be so kind giving your review, helping to improve our service and installations Best regards Manager

Leeds, United Kingdom
Reviewed 22 October 2016

The hotel is centrally located with plenty of bars and restaurants nearby. The town has some good shops and if you want a walk, there are parks and a pretty riverside walk. Travelling as a member of a coach party was a disadvantage as far as the hotel was concerned. The bedroom was dismal, had a big stain on the...

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Helpful?
Thank doreen a
direccion_granteatro, Director General at Hotel Silken Gran Teatro, responded to this review

Estimada doreen a, Dear doreen a, Thanks a lot for your review and be so kind to help us to improve. If you are in a group your breakfast buffet is not in the main restaurant , because it is not really big, and we must make group breakfast buffet in a private salón. I am sorry for the toaster,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Silken Gran Teatro

Address: Avenida Arlanzon 8-b, 09004 Burgos, Spain
Region: Spain > Castile and Leon > Province of Burgos > Burgos
Price Range: $84 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Silken Gran Teatro 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
Silken Gran Teatro Burgos
Hotel Style:
#2 Business Hotel in Burgos
#3 Luxury Hotel in Burgos
#3 Romantic Hotel in Burgos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Silken Gran Teatro staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the 6th, 7th or 8th floor with views to the river, you'll have natural lightning and very nice views of the city”
 of 5 bubbles Beling, 2 Nov 2016 | Read review
“Ask for a room away from the street.”
 of 5 bubbles SusanC101574, 24 Oct 2016 | Read review
“Try and get a sea view - the view is lovely”
 of 5 bubbles blodwin52, 20 Aug 2016 | Read review
“Try getting a view over the river.”
 of 5 bubbles christophernewman44, 14 Jul 2016 | Read review
“Ask for a room with outside view because some rooms show....the Elevator ;-)”
 of 5 bubbles 374s_bastiend, 10 Jul 2016 | Read review
5 of 5