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NH Collection Palacio de Burgos

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Traveller (804)
Room & Suite (431)
Dining (103)
Overview
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Calle Merced 13, 09002 Burgos Spain See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from NH Collection Palacio de Burgos
Special Offer: UP TO 40€ LESS PER NIGHT!
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,950)
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358 results
Traveller rating
211
115
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7
5
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LanguageEnglish
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211
115
20
7
5
Show reviews that mention
All reviews the river old town converted monastery lovely building old palace historical building standard room amazing hotel perfect location euros per night across the bridge on site parking loved this hotel stayed longer rooms are large free wifi luxury hotel
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1 - 5 of 358 reviews
Reviewed 1 week ago

Lovely, spacious room and good facilities including tea/coffee making facilities in the room (unusual for this part of the world) Great shower. Ideal location for visiting the cathedral and centre of Burgos - only a few minutes walk over the river. Great stay.

Thank Steve L
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 1 week ago

Dear Steve L, Thanks for your post. I was pleased that you enjoyed your stay with us and will definitely return. Our friendly team and I look forward to welcoming you back soon. Kind regards, Alfonso Ruiz GM

Reviewed 2 weeks ago

High quality Hotel in the center of Burgos, just in face of the river. Tha rooms are large with all the comfort you may imagine, including a very large bed. The Hotel has a garage and the breakfast is very good.More

Thank ZePaulo
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 1 week ago

Dear ZePaulo, Thank you very much for your feedback following your recent stay with us at the NH Collection Palacio de Burgos Hotel. We thank you for taking the time to do this and we hope to welcome you back again in the near future....More

Reviewed 2 weeks ago via mobile

Great location, central, modern, very helpful staff that can easily arrange the most cost effective car and driver from Madrid I could find. Very responsive on emails. The breakfast buffet is extensive, delicious and child friendly. The junior suite is lovely and the bed is...More

Thank Desiree S K
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 1 week ago

Dear Desiree S K, Thank you very much for your review about the NH Collection Madrid Palacio de Burgos! It’s great to know you had an incredible experience with us and that everything was perfect! We understand that every guest is unique and equally important...More

Reviewed 4 weeks ago

We stayed one night in a junior suite and I was highly impressed. The location is good with just a five minute walk to the magnificant cathedral. Our room, 301, was more of a suite than a junior suite with a reasonably sized bedroom and...More

1  Thank PJW22
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 4 weeks ago

Dear PJW22, It is an absolute pleasure and delight to be able to read such a wonderful review from yourself on your recent stay with us. I am thrilled that you enjoyed many aspects of your stay at the hotel. Your comments about staff are...More

Reviewed 4 weeks ago

Arrived at hotel needing toilet, facilities would not take my wheelchair (75cm). Was told that room would therefore not take it either. Staff not interested in helping us find alternative accommodation. They did not help with bags and did noit even offer us a drink!More

Thank M9MOX
Response from Alfonso R, Director General at NH Collection Palacio de BurgosResponded 4 weeks ago

Good afternoon M9MOX, Regarding to your negative comment about our hotel, we want to say that we have tried everything possible to help you. We have also called in other hotels (7 in total) to ask how far they had the doors of their adapted...More

View more reviews
About
Description
The NH Collection Palacio de Burgos hotel in Burgos is located right in the city center, perfect for getting to know one of Spain's most interesting and cultural cities and the surrounding Castilian region. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$94 - US$229 (Based on Average Rates for a Standard Room)
Formerly known as
NH Palacio de la Merced
Also Known As
Nh Palacio De La Merced Hotel Burgos
,
Nh Hotels Burgos
,
Nh Hotel Burgos
Location
Spain > Castile and Leon > Province of Burgos > Burgos
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
110
Price range
US$94 - US$229 (Based on Average Rates for a Standard Room)
Formerly known as
NH Palacio de la Merced
Also Known As
Nh Palacio De La Merced Hotel Burgos
,
Nh Hotels Burgos
,
Nh Hotel Burgos
Location
Spain > Castile and Leon > Province of Burgos > Burgos
Photos
Traveller (804)
Room & Suite (431)
Dining (103)
Pool & Beach (1)
Amenities (29)
Business Centre & Event Rooms (7)
Family and Play Areas (6)
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Questions & Answers
Ask a question
ewanrigger
July 25, 2018|
AnswerShow all 2 answers
Response from Bones6t | Reviewed this property |
Yes, they have parking in an underground car park for which they charge €18.00 per day. The hotel can be difficult to find as many of the streets surrounding it are one way. I would not have found it without my GPS.
1
Vote
ewanrigger
July 25, 2018|
Answer
Response from Philthompson27 | Reviewed this property |
Hi mate, yes it’s underneath the hotel but it’s tight down there as it is an old convent. Beautiful hotel and the old cloisters etc can be walked round it’s amazing! Had to both get out of our car and push it back in to the... More
1
Vote
ewanrigger
July 25, 2018|
Answer
Response from Graham C | Reviewed this property |
Yes but space is limited and you need to chevk in first before you can access it
1
Vote
Room Tips
"Try to get a room in the top floors with a view to the Cathedral."
ZePaulo
2 weeks ago
Read review
"Worth paying extra for a front room with a view"
Cass2007
Sep. 5, 2018
Read review
"Get bed and breakfast!"
FredSG
Aug. 20, 2018
Read review
"If you want the cathedral view, it costs extra."
R8043DMjenniferl
Jul. 31, 2018
Read review
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