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Silken Luis de Leon

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Traveller (123)
Room & Suite (51)
Dining (15)
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Overview
  • Excellent16%
  • Very good44%
  • Average30%
  • Poor7%
  • Terrible3%
Travellers talk about
“indoor parking”(2 reviews)
“old town”(9 reviews)
“pedestrian area”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
4 Star Hotel
All hotel details
Additional information
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Reviews (691)
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All reviewsindoor parkingold townpedestrian areavery nice hotelreception staffstay there againspaincleanlinesscamino
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1 - 5 of 56 reviews
Reviewed 4 days ago

The staff need to go on a course to teach them how to be hotel staff. Also when you ask to speak to the duty manager and you are told they are not on site. Final straw was the electrical wires hanging out of the...More

Review collected in partnership with this hotel
Thank ppoult560472
Reviewed 1 week ago via mobile

The facilities at this hotel are barely adequate from Monday to Saturday (very small bar and canteen style cafeteria) and on a Sunday they are non-existent. The cafeteria, bar and room service are all closed on a Sunday. Not what we expect from a hotel...More

Thank bminty
Response from luisdeleon, Manager at Silken Luis de LeonResponded 4 days ago

Dear friend. Thank you very much for your comments about your stay with us. We hope seeing you soon again with us. Best regards. The Management.

Reviewed 5 weeks ago

Well located in the city centre, next to Cortes Ingles department store. Modern fit-out in the reasonably sized rooms with good clean bathrooms. Good friendly service. Breakfast was ok, but the range food was quite limited.

Thank Peter W
Reviewed December 4, 2017

This is a modern Silken chain hotel and is typical of most corporate properties I’ve stayed at in my career. It’s something like a Marriott property with no character. It’s a ways to the city’s old center. We slept very well there – comfortable room...More

Thank John M
Reviewed October 16, 2017 via mobile

Friendly staff. Comfortable room. As it was a Sunday, we were able to park outside for free. Breakfast was good. WiFi was variable. Relatively close to the old town- so we could walk there. Nice little bar nearby for a light dinner

Thank Monique317
Response from luisdeleon, Manager at Silken Luis de LeonResponded November 15, 2017

Dear Monique. Thank you so much for your comments about your stay. We really apreciate your words and hope seeing you soon with us. Best regards. The Management.

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$55 - US$1,186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Leon
Room types
Non-Smoking Rooms
Details
Price range
US$55 - US$1,186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Luxury Hotel in Leon
Room types
Non-Smoking Rooms
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Traveller (123)
Room & Suite (51)
Dining (15)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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_jreid232
February 7, 2018|
AnswerShow all 2 answers
Response from hogboy | Reviewed this property |
About 10 minutes walk. The hotel will give you a map of how to walk back to it. Not complicated.
0
Votes
Gillian H
August 24, 2015|
Answer
Response from Marisol M |
Dear friend. Yes, we parking in our Hotel. We would be glad to confirm the booking for you in our mail. Get in touch with us! Thank you very much. Best regards. Booking Dpt. Hotel SILKEN LUIS DE LEON
0
Votes
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Jack C
August 10, 2014|
AnswerShow all 2 answers
Response from LaurenceBussetti | Reviewed this property |
We arrived at the train station and thought we could walk to the hotel. We both had large luggage as we were gong to be in Europe for 6 weeks so packed accordingly. Not a good idea it turned out. After a half hour we decided... More
0
Votes
Room Tips
"Top floor was quiet."
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"Don't expect decent wifi whichever room you have. Do expect the room and bedding to stink of cigarette..."
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"Avoid it if you can"
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"stay away!!!!!!!!!!!"
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