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US$463
Free cancellation until 21-07-13
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Full view
View all photos (3,954)3,954
Room & Suite (1332)
Pool & Beach (308)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Arts Barcelona
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#134 of 531 hotels in Barcelona
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Pristine Hotel Arts Barcelona guides guests through relaxation through a myriad of luxurious accommodations. Surrounded by the picturesque backdrop of Barcelona, Spain, the landscape at and near our hotel in Barcelona will leave you in awe. Visit us on the Mediterranean where the city meets the sea and explore our unique setting, inside of our hotel and all around as you discover the oceanfront and exquisite design and art nearby
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Room & Suite (1,332)1,332
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Conference facilities
Wifi
Paid wifi
Adult pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Manicure
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, French, Spanish, Arabic and 4 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
112Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
Contact
Carrer de Marina 19-21, 08005 Barcelona Spain
Name/address in local language
Getting there
Ciutadella-Vila OlímpicaBarcelona Metro4 min
BogatellBarcelona Metro13 min
Rental CarsSee all Barcelona car hire
5,595Reviews88Q+A100Room tips
Reviews
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Popular mentions
Such a great experience the one I had at the Ritz Carlton Barcelona! The luxury atmosphere is all there despite the actual coronavirus restrictions and measures and the entire team of Ladies & Gentlemen made sure I felt at home during my stay. I had the chance to stay at a three-story penthouse with fabulous views over the sea and the city of Barcelona. Unforgettable! The breakfast and the Bulgari amenities were a plus. And the pools facing the Mediterranean Sea? Wow! I simply cannot wait to go back. Thank you very much to all the Ladies and Gentlemen I had the pleasure to meet - from the Front Office, to the F&B and other departments. Unfortunately I cannot recall al the names of the staff team as I usually do - but this is a sign I need to go back asap to be pleased with the legendary service of The Ritz Carlton!…
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Date of stay: October 2020
Helpful
My mother in law and I travelled to this paradise in Barcelona. The hotel is just perfect. Service is amazing. Food is great. All in all is superb. I’d only say they should get rid of the pigeons as during breakfast time was annoying. I highly recommend this hotel for anyone who wants to enjoy outstanding service and incredible comfort.
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Date of stay: December 2019Trip type: Travelled with friends
Helpful
From the CheckIn with Isma, to the great ocean front suite, followed by the nice and always carrying staff at the pool and breakfast restaurant, this stay was above expectations. Unfortunately the breakfast is more limited than at other 5 star properties now at the COVID time. Thank you for the nice stay
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Date of stay: September 2020Trip type: Travelled solo
1 Helpful vote
Helpful
I’ve known the hotel for many years, but this hotel is a way understaffed in every department. The people who are working are hard workers and very nice.. but both at the pool as at the breakfast, reception as with the cleaning, the hotel need to recruit way more people. People like Alex at the reception are great staff. The room was okay, but not 5 star anymore. I hope that the management will be ashamed for such a low number of employees. Honestly, with more staff, especially at the pool, you will make a way more money as a higher rate of customer satisfaction.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from , Dueño at Hotel Arts Barcelona
Responded Sep. 15, 2020
Dear JornSchouten, I would like to first thank you very much for taking the time to write about your recent stay at Hotel Arts Barcelona. The feedback of our guests is the most important thing for us, as it is the main way we have to improve and to make their experiences better. This is why, on behalf of all the Ladies and Gentlemen of the hotel, I would like to apologize for the inconveniences and for not living up to your expectations. I kindly ask you to send an email to Brunella.Zinato@ritzcarlton.com or call at +34 93 221 000 as per to better discuss your experience and finding a solution. We sincerely hope to welcome you back to Hotel Arts Barcelona as per to provide you with the experience you deserve. Warm regards, Brunella Zinato Hotel Manager Hotel Arts Barcelona
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I came to the hotel in August 2020. Before we arrived we enquired how Covid has affected the hotel. Apart from the obvious mask wearing, hand sanitising stations in place we was told the stay should not be to different. Therefore we invested in a premium penthouse room. Upon booking we was sold “Private reception” “Concierge personalised service” - upon check in there was No private reception just a queue with only one member of staff on front desk. I was told to find my own way to my room & no concierge 121 introduction as promised. The room was spacious, stunning views of Barcelona - but very tired. The shower for instance, parts are coming loose, tiles are cracked but this I can accept in a popular hotel! There is limited staff here & we was told 10% occupancy therefore you expect then it be a more personalised attention to detail visit for the guests. However staff seem to be overworked for instance in breakfast there’s one/two staff only trying their best to do drinks, orders, cleaning & waitering. After one issue at the pool I went to reception to ask to speak to a manager & was told I’ll have to come back tomorrow none are here. I later discovered the guy on the front desk was the same security/Porter on the front door - who clearly must be filling in. Of course there’s Covid at the moment but I then expect a hotel of this standard to communicate that staff is low or better still it be reflected in a reduced rate due to this. They still charge premium prices around the whole outlet but clearly Covid has give them staff issues & others such as : •Housekeeping left their dirty cleaning gloves & products on the seating & side table in the room - not great when Covid is around. •In only a 6 night stay, we had 4 members of staff go on holiday & be then introduced to a new face to speak to when problems arose - not the personalised concierge service we was sold. •No senior staff at the hotel and staff in lower roles are doing manager & senior staff roles. I hate seeing good people overworked & put in situations outside of their role. •The concierge club & suites are suppose to get a private reception along with 24/h concierge. This is non existent - therefore don’t waste your money for this. •The room isn’t cleaned to a standard you expect Covid to bring - we would find hair in the bath, the floor not swept. Coffee machine capsules not replenished - basic stuff you expect from a 5* hotel •Hand sanitiser machines all over however often most are empty •Pool staff are overworked 2 staff covering both pools & restaurant - we left the pool one day for 5 hours to come back to find the beds we had still had our dirty drinks & snacks left. This isn’t high season so not sure why this happened... •They appear to advertise yoga along other guest experiences but non available which is fine but don’t advertise then. •when breakfast is moved to other side of hotel as so quiet to a small room they don’t inform guests - they then tell us they didn’t have time to prepare & forgot to inform us. When I made these issues above known to front desk. They had nobody there, I later spoke to head of bookings who simply agreed it wasn’t expected but simply just said “sorry” & offered a free transfer to airport when I leave. A sorry is fine. But this experience I won’t forget especially when they still take premium top prices and I would of got exactly same experience for a standard room & saved more than half the amount of money! Very disappointing for a brand like this hotel. Poor communication, Poor effort in trying to change guest experience & more Poor to still think to acceptable to charge top dollar! …
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
PRICE RANGE
US$357 - US$753 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel arts barcelona, arts hotel barcelona, arts barcelona hotel, best hotel barcelona
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaCiutat Vella (Old Town) / Port Olímpic / Barceloneta / Ciutadella / Vila Olimpica
NUMBER OF ROOMS
483
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Claim Your Listing Frequently Asked Questions about Hotel Arts Barcelona
Which popular attractions are close to Hotel Arts Barcelona?
Nearby attractions include Touch Music Karaoke Barcelona (0.3 km), Room Of Riddles (0.5 km), and Port Olimpic (0.08 km).
What are some of the property amenities at Hotel Arts Barcelona?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Arts Barcelona?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Arts Barcelona?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel Arts Barcelona?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Arts Barcelona?
Conveniently located restaurants include Restaurant Ají, Tendiez, and Marina Bay.
Are there opportunities to exercise at Hotel Arts Barcelona?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Arts Barcelona have an airport shuttle?
Yes, Hotel Arts Barcelona offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Arts Barcelona?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Arts Barcelona offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Arts Barcelona?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Arabic.