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Hotel SERHS Rivoli Rambla

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#200 of 519 Hotels in Barcelona
Certificate of Excellence
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1,058 Reviews from our TripAdvisor Community

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Showing 633: English reviews
Reviewed 2 days ago NEWvia mobile

Its very well maintained ,clean and the stuff are professional . Customer service its not about being professional and standard its about being friendly with the client . Personally if i wanna get back to an hotel it like getting back to my other house that what make client satisfaction ....

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Helpful?
Thank Nassar N
Sweden
Reviewed 3 days ago NEWvia mobile

Clean hotel with great staff, polite and loves to give great advice for Barcelona city. The suite has a big balcony overlooking las Ramblas, a bubble bath and a big comfy bed and a living room. Close to almost everything to see, the red tourist bus stops just a few hundred metres from the entrance. It's in the heart of...

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Thank Rebecca L
London, United Kingdom
Reviewed 5 days ago NEW

Great stay during christmas for a weekend. We enjoyed a wonderful hotel with great staff. This is an excellent option in Barcelona to be situated in the Ramblas with everything needed. We will come back sure in the future.

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Helpful?
Thank Johnas W
SERHSHotels, Director de Relaciones con Clientes at Hotel SERHS Rivoli Rambla, responded to this review

Dear Johnas, Thank you so much for your review of your recent stay at the SERHS Rivoli Rambla Hotel. We are glad to see that our hosts have delivered top notch services which made your stay comfortable. We truly appreciate your kind words to our team, and we will duly forward your compliments to all of them. It is always...

Warsaw, Poland
Reviewed 1 week ago

One good thing - location (La Rambla, close to Plaça de Catalunya). The rest is very disappointing. Our room was not nice at all, strange brownie color on the walls, wallpaper going out of the wall, old furniture - it was hard to feel comfortable and pleasant. The bathroom was in many areas destroyed, not nice at all, and with...

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Helpful?
Thank Graz20
SERHSHotels, Gerente at Hotel SERHS Rivoli Rambla, responded to this review

Dear Sir, I am truly sorry that your stay at Hotel Serhs Rivoli Rambla did not meet your expectations. Immediately after receiving your feedback I've notify my supervisor about it and the matter is now under his personal investigation. Learning from negative reviews is at the core of our constant pursuit to improve and to excel and I assure you...

Reviewed 1 week ago via mobile

We chose this hotel based on its location which is perfect in the heart of La Rambla, with plenty of shops and easy access to restaurants and the metro, however our room and the service of staff at this hotel let it down. Our room (114) was small and had no natural light in through the window, only the view...

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Helpful?
1Thank Kate W
SERHSHotels, Gerente at Hotel SERHS Rivoli Rambla, responded to this review

Dear Sir, I am truly sorry that your stay at Hotel Serhs Rivoli Rambla did not meet your expectations. Immediately after receiving your feedback I've notify my supervisor about it and the matter is now under his personal investigation. Learning from negative reviews is at the core of our constant pursuit to improve and to excel and I assure you...

UK
Reviewed 1 week ago

We had an excellent two night stay in a Ramblas View room. I e-mailed the hotel and asked if it was possible to have a balcony and were amazed on arrival to be given an enormous room with a very large balcony overlooking Las Ramblas. We also had dinner in the hotel restaurant using a % off voucher provided by...

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Helpful?
Thank r00m_with_a_view
SERHSHotels, Gerente at Hotel SERHS Rivoli Rambla, responded to this review

Dear Sir, As General Manager, I want to personally thank you for sharing with us your excellent comments about the Serhs Rivoli Rambla. I am glad to know that your stay with us was excellent. Thank you again because comments like yours encourage us to improve! I hope to welcoming you back soon. Yours sincerely, Miquel Peña General Manager

Tonbridge, United Kingdom
Reviewed 2 weeks ago via mobile

We are English and have a property on the northern part of the Costa Brava. We decided to stay in Barcelona for two nights after Christmas. The hotel was excellent value. It is incredibly well positioned on the principal Rambla in the centre of Barcelona. Almost every major sight is within easy walking distance and also the shops. The Airport...

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Helpful?
Thank John H
SERHSHotels, Gerente at Hotel SERHS Rivoli Rambla, responded to this review

Dear Sir, As General Manager, I want to personally thank you for sharing with us your excellent comments about the Serhs Rivoli Rambla. I am glad to know that your stay with us was excellent. Thank you again because comments like yours encourage us to improve! I hope to welcoming you back soon. Yours sincerely, Miquel Peña General Manager

New Delhi, Delhi, India
Reviewed 3 weeks ago

Hotel location is excellent and with Carrefour supermarket right in front you have your supplies for breakfast and wine/beer all easy to reach. Zara and other stores all around 10-20 meters of walk. Service of Reception average- I arrived early and they did not give a room despite explain that it was a long haul flight. They did allow us...

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Helpful?
Thank Wolfinstein
SERHSHotels, Gerente at Hotel SERHS Rivoli Rambla, responded to this review

Dear Sir, As General Manager, I want to personally thank you for sharing with us your excellent comments about the Serhs Rivoli Rambla. I am glad to know that your stay with us was excellent. Thank you again because comments like yours encourage us to improve! I hope to welcoming you back soon. Yours sincerely, Miquel Peña General Manager

London, United Kingdom
Reviewed 4 weeks ago

We had a lovely room with a balcony overlooking the main street which was nice. However the windows are single glazed and the street noise - including the foot steps and conversations of passers by could be heard all night. There is no excuse as we have stayed in London Hotels in equally busy locations with no noise problem. There...

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Helpful?
Thank julieashtonfield
SERHSHotels, Gerente at Hotel SERHS Rivoli Rambla, responded to this review

Dear Sir, As General Manager, I would like to personally thank you for sharing your comments on the Serhs Rivoli Rambla with us. I am happy to know that your stay with us was satisfactory. We note the related improvement aspects.   Thanks again, because the comments like yours help us to improve! I look forward to welcoming you back...

Witney, United Kingdom
Reviewed 22 November 2016

We were given a 6th floor room which was nice. No Tea/coffee making facilities which we would expect in a 4* Hotel. When I got into bed I thought how cold and damp the bed was, only to find that the previous occupant had urinated the bed! I was distraught. My Husband rang reception and explained that we needed a...

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1Thank 331Lesley
SERHSHotels, Gerente at Hotel SERHS Rivoli Rambla, responded to this review

Dear Sir, I am truly sorry that your stay at Hotel Serhs Rivoli Rambla did not meet your expectations. Immediately after receiving your feedback I've notify my supervisor about it and the matter is now under his personal investigation. Learning from negative reviews is at the core of our constant pursuit to improve and to excel and I assure you...

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Staying in Barrio Gotico (Barri Gotic)

Neighbourhood Profile
Barrio Gotico (Barri Gotic)
With its iconic, old-Europe streets and alleys, this picturesque neighbourhood is the very heart of Barcelona. It blends historic artifacts from its days under Roman dominion up through the Spanish Civil War with a vibrant modern-day culture of artisan shops and authentic culinary experiences. Avid explorers will be thrilled to discover quaint terraces and plazas brought to life by the many small bars and local musicians lasting late into the night. Fashionistas will be drawn to Portal de L’Angel, which is lined with well-known brand names and smaller boutique stands.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room

Additional Information about Hotel SERHS Rivoli Rambla

Address: La Rambla, 128 | ( El Raval ), 08002 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Barrio Gotico (Barri Gotic)
Price Range: $120 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel SERHS Rivoli Rambla 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Rivoli Ramblas
Rivoli Ramblas Barcelona
Rivoli Hotel Barcelona
Hotel Style:
#134 Luxury Hotel in Barcelona
#155 Family Hotel in Barcelona
#206 Romantic Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Hotel SERHS Rivoli Rambla staff and other travellers.
22 questions
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Questions? Get answers from Hotel SERHS Rivoli Rambla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't take rooms from La Rambla side, very noisy”
 of 5 bubbles Graz20, 12 Jan 2017 | Read review
“Ramblas View with balcony -but bring earplugs !!”
 of 5 bubbles r00m_with_a_view, 8 Jan 2017 | Read review
“Room with Balcony on Ramblas”
 of 5 bubbles Wolfinstein, 27 Dec 2016 | Read review
“Front and High is the way to go but take ear plugs”
 of 5 bubbles julieashtonfield, 19 Dec 2016 | Read review
“Ask for 5th or 6th floor”
 of 5 bubbles 331Lesley, 22 Nov 2016 | Read review
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