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Me and my partner checked in last Friday night, upon check in Aziz offered us an upgrade to a suite with a balcony for only 20EUROS a night which we happily agreed. Staff at reception were nice however there was no bellman to take our...More
Thank simona s
Response from Hotel-cmanager, General Manager at Hotel DerbyResponded December 2, 2017
Thank you so much for taking time to write a review. Your feedback is very important to us.
Firstly, we sincerely apologize for the all the inconvenience you and your partner had to face during your stay. We always put our guest's comfort...More
We stayed at the hotel for one night prior to taking a cruise.
We were upgraded to a mini suite which made it special.
The hotel was clean and well appointed.
The staff were polite and efficient.
It was in a good position with plenty...More
Thank Mary S
Response from Hotel-cmanager, General Manager at Hotel DerbyResponded October 23, 2017
We greatly appreciate your kind feedback.
We are pleased that you enjoyed your stay at Hotel Derby and that we were able to make it extra special for you. Although your stay was short, we are happy that you took advantage of our...More
Me and my boyfriend booked a last minute trip to Barcelona and found this hotel was pleasant. It's set within walking distance to most attractions and for people who enjoy walking and exploring it was ideal. The room itself was large and kept clean with...More
1 Thank Jessica C
Response from Hotel-cmanager, General Manager at Hotel DerbyResponded October 1, 2017
Thank you for such positive feedback about your visit to Derby Hotel, located in the unbeatable Diagonal shopping district in Barcelona, just steps away from the Passeig de Gràcia and the City Centre.
We are pleased that you were satisfied with your room,...More
Not acceptable comfort for a 4 stars hotel, far behind other hotels, even at 3 stars level in Barcelona. Should be compared to benchmarks. Cannot be recommended for a business stay.
See old TV, old furniture, outdated decoration, curtains, etc.. Also, quite bad view on...More
Response from Hotel-cmanager, General Manager at Hotel DerbyResponded September 30, 2017
One of our challenges is to satisfy all our guests and we strive to deliver services that better comply with the customers' needs, we are sorry to read your disappointment concerning our hotel. Our classic hotel with eighteenth-century sculptures, marble and original collection of...More
Reception was offhand when I checked in but very efficient on checkout. The hotel seems very popular with large groups of Chinese tourists, so get to the breakfast buffet when it opens! The service in the breakfast room was very good and well-managed, despite it...More
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Thank T W
Response from Hotel-cmanager, General Manager at Hotel DerbyResponded September 28, 2017
Thank you for sharing your opinions of Derby Hotel, located in the unbeatable Diagonal shopping district in Barcelona.
We are pleased that you were provided with an excellent service at breakfast, and we sincerely hope that you enjoyed our delicious range of buffet...More