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Silken St. Gervasi Hotel

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420 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Liverpool, United Kingdom
Reviewed yesterday NEW

small hotel, nice rooms, helpful staff. very pleasant 2 night stay. would recommend it. only downside, if you don't like walking - its about a 20 minute walk to Las ramblas. Nice walk though.You can always get a taxi ior a train , I think it's about 2 stops on the train. the open top bus can be booked at...

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Helpful?
Thank 13tc
Columbus, Ohio
Reviewed 1 week ago via mobile

My wife and I stayed here for 3 nights. First of all, the wifi connection is extremely slow. 480kb per second. So don't plan on using it for business or pleasure. You could maybe check your email and Facebook. Not good for travelers. Second, our HVAC unit does not pump out any cold air. Only hot air all night. And...

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Helpful?
Thank Marshall S
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you very much for the time you took to share with us your feedback about your last visit at our hotel. We do our best to give you a comfortable and pleasant stay so we apologise for any inconvenience we might caused you. When there is a problem, our hotel's staff always works to fix it, but only if...

Hornchurch, United Kingdom
Reviewed 4 weeks ago

Visited this hotel in December. The staff were friendly and helpful, giving us tips on places to visit whilst on a short stay. Advised us to purchase the T10 rail ticket which gives you 10 trips for 9:90 euros. We had breakfast whilst staying here. The food is good quality and fresh and reasonably priced. There is a good selection....

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Helpful?
Thank Linda G
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

First of all, thank you for your kind review which is motivating for all our staff. We are pleasured to read that you enjoyed your stay. Thank you again and we take this opportunity to wish you a successful and prosperous 2017.

Reviewed 13 December 2016

My wife purse was stolen here at St Gervasi Hotel in Barcelona Spain,me and my wife had decided to vacation in Europe it would be a three country trip with Barcelona Spain being our first stop,on our last last day here we gathered our belongings and went to the front receptionist desk to check out were attended by the only...

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1Thank william f
Brooklyn
Reviewed 13 December 2016

I stayed at this hotel for three nights. It is near the metro and many bus stops, so you can easily access the city center in less than 10 minutes. The receptionist was helpful. The rooms were clean and modestly sized, but I was out in the city for most part of the day so I only used it for...

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Helpful?
Thank Doris Q
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you for your visit. We take note of your comment. We will continue working to improve. We hope to see you again!

Reviewed 10 December 2016

If you are looking to stay in Barcelona for your first time I'd say try somewhere else. Front Desk could receive some hospitality training which appears long over due. They were not the most friendliest and appeared bothered at times. The rooms were ok. I would say that it was at least a decent size in comparison to other hotels...

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Helpful?
Thank Cynthia G
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you for taking a while to share your experience in our hotel. The opinion of our clients is extremely important to us, as it helps us to improve our services continually. We are sorry about your negative comment about our staff which should be one of our strengths. We will endeavour to improve. Best regards!

Leicestershire, United Kingdom
Reviewed 8 December 2016

We stayed at this hotel for three nights and it was perfect. We chose it because it was out of the city centre, which made it a lot more affordable, as accommodation in Barcelona can be very expensive. The hotel is on a quiet side street, so although our second floor room faced onto the road, we didn't have any...

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Helpful?
Thank Natalie M
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Thank you very much for your visit and nice comments. We work every day to offer our customers the best possible service. Your comments encourage us to continue working hard. We hope to see you again!

Rancho Cucamonga, California
Reviewed 3 November 2016

MY PURSE GOT STOLEN RIGHT IN THE RECEPTION AREA of the hotel, the day my husband and I were checking out. Barcelona was our First stop of a 3 country vacation, therefore The rest of our trip was ruined by this incident. Since cash, cellphone, passport, credit card and drivers license were taken. Nothing was done and help given to...

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Helpful?
Thank mfuentes1128
Silken St Gerva... B, Director General at Silken St. Gervasi Hotel, responded to this review

Dear guest. First of all, as usual, we would like to thank you for your visit. In reference to your comment, we regret that such a negative impression has being taken on our part. The incident occurred on our entrance, in a moment with plenty of people around, was deeply unfortunate. In a city as big as Barcelona, personal items...

Barrington, Rhode Island, United States
Reviewed 25 September 2016

The Hotel is located in the northern part of the city. It is not far from the hop-on, hop-off bus stop and the trolley stop that takes you to the highest point in the city. Be aware that you are a bus ride or taxi ride away from most of the typical tourist spots in Barcelona. There are not very...

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Helpful?
1Thank Frank N
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

Thanks for your feedback. We are happy to discover that you had a pleasant stay. All review is helpful to look for the continuous improvement. We hope to see you in a future.

Reviewed 21 September 2016 via mobile

The hotel itself is nice and clean and located close to the metro. Air conditioning in the room, which was great after other European cities rooms not having it. However, the wifi did not work AT ALL for the first three days of our stay. The front desk explained it was down and would be repaired soon. But each day,...

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Helpful?
Thank Marissa M
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this review

First of all, we thank you for your confidence in our services. We do our best to give you a comfortable and pleasant stay so we apologise for any inconvenience we might caused you. We have tried during all the time to solve the disadvantage. We hope to see you again in our hotel

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Sant Gervasi, is located 5 metro stops away from down town, in the most select part of Barcelona, where Modernist houses and new buildings enjoy a happy coexistence. This neighborhood is one of the safest & quietest in town. Close by to the Hotel, and very well communicated, you have also the following sightseeing’s: Park Güell, the fantastic park designed by the architect Antoni Gaudí and the Tibidabo mountain. The hotel’s size – it has only 63 rooms – is part of its special charm, and its guests will enjoy the warm hospitality only found in such intimate establishments. The Sant Gervasi is also convenient for all transport, the historic city centre and the trade fair site at Montjuïc. ... more   less 

Additional Information about Silken St. Gervasi Hotel

Address: Sant Gervasi de Cassoles 26, 08022 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: $60 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silken St. Gervasi Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Silken St Gervasi Hotel
Silken St Gervasi Barcelona
Hotel Style:
#50 Best Value Hotel in Barcelona
#202 Family Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Silken St. Gervasi Hotel staff and other travellers.
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Questions? Get answers from Silken St. Gervasi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what other rooms were like. We were on the 4th floor and the room was spacious and comfortable”
 of 5 bubbles LindaG734, 22 Dec 2016 | Read review
“5 floor's carpet in the hall smelled really old”
 of 5 bubbles mfuentes1128, 3 Nov 2016 | Read review
“We were on the 4th floor with a room overlooking neighboring terraces and balconies”
 of 5 bubbles 514eileen, 7 Sep 2016 | Read review
“Ask for a room that doesn't face the street”
 of 5 bubbles BootsMadeforTravelin, 23 Jun 2016 | Read review
“The hop on hop off is much better to use if you are touring. Train is good to get to quick places.”
 of 5 bubbles DMSims, 10 May 2016 | Read review
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