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Pol & Grace Hotel

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#67 of 521 Hotels in Barcelona
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1 room 2 adults 0 children
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Pol & Grace Hotel
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789 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Reviewed yesterday NEW

Our stay at Pol and Grace was amazing. The hotel facilities are great and the staff are some of the nicest people I've ever met. They gave us wonderful recommendations and really made our stay enjoyable. I would absolutely recommend this hotel to anyone visiting Barcelona and wouldn't want to stay anywhere else!

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Helpful?
Thank danielhow95
Telford
Reviewed 5 days ago NEWvia mobile

A great little boutique, modern hotel in the Gracia region of Barcelona. Great location to explore from. Our room 304 was fab, lots of room and fantastic bathroom. The staff, in particular Sasha, were exceptional. She went over and above in helping us when we had problems with our car rental company. The breakfast was plentiful with lots of choice...

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Thank Jenny M
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Jenny M Thanks for your wonderful feedback! It´s a pleasure reading you! It´s true that we offer a 4 stars service with the plus of our personal who is the base of all the Experience: always attentive that you feel at home and always there for any issue you can have. Our shiny Sasha is the best example! She´s...

Geddington, United Kingdom
Reviewed 2 weeks ago

We stayed here for our first visit to Barcelona. The hotel is 3 stops away from the Plaza Catalunya and only 50m away from the metro station so everywhere is easy to get to. The only problem for us, being English and hence used to cooler weather, was that when we were there at the end on March / beginning...

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Thank PeterandLesley2013
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear PeterandLesley2013, Thanks for your amazing words! Our staff is the base of the experience. Always attentive to your requests and especially to feel you home. When you have an issue we always have plenty of good ideas to resolve it. We care a lot our House so that you feel like in yours! All the details matter. We are...

Reviewed 3 weeks ago

Hotel is great, staff are great, breakfast was outstanding! I have made several return trips to Barcelona and much of that down to the success of my first stay. The hotel pushes the boundaries of what you expect for the price which is a nice surprise. In this hotel the guys on reception are brilliant and contrast to other hotels...

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Thank Stuart K
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

DearStuart K, What a pleasure to read you! Thanks for your wondeful comments! It is true that our staff is the basis of the experience. Everything begins between us and then we share it with you! We are great enthusiasts in the sense of the term and especially very good friends. As with friends we receive, we feel like they...

Reviewed 4 weeks ago

Location - good, on a street with many nice cafes, bakeries and restaurants. A 5 minute stroll towards Gracia, which is lovely, with a less touristy/more authentic feel and pretty squares with restaurants and bars. The metro stop is a one minute walk from the hotel and only two stops away from Pl Catalunya. Warning - one early afternoon when...

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Thank Dan U
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear dan U, Foremost sorry for your pickpocket concern. Our neighborhood is safe and in a very good area. Unfortunately in large cities it can not be controlled. Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little...

Encamp, Andorra
Reviewed 4 weeks ago

This hotel has character and a certain charm, the latter being enhanced by the unusually helpful staff members. Especial praise goes to Julián from Galicia who gave outstanding service when quickly resolving minor problems. The hotel does have a pleasing artistic theme and bedrooms and bathrooms are just fine. A suggestion: given the difficulty of navigating in the area it...

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Thank GervasDouglas
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear GervasDouglas, What a pleasure to read you. I remember you perfectly, we had a very good experience. It is true that our staff is the basis of the experience. Everything begins between us and then we share it with you! We are great enthusiasts in the sense of the term and especially very good friends, taking care and helping...

大阪
Reviewed 4 weeks ago

レセプションや朝食の給仕をしてくれたスタッフさんはとてもフレンドリーで親切でした。近くにグエル公園があるのですが、タクシーだと駅からおおよそ何分で着き、どれくらいの料金でいけるかも教えてくれました。きっと他のことも聞いたら教えてくれるかと思います。 そして朝食がとても美味しい。クロワッサンはバターをふんだんに使っており、パリパリで補充してくれるときは焼きたてです。イベリコ豚の生ハムやチーズ、フルーツジュース、フルーツも数種類あり、シリアル・ミューズリー類もあります。どれも美味しかったです。 立地は郊外ですが、中心地でありエル・コルテ・イングレス百貨店のあるカタルーニャ広場からわずか4駅。しかも駅のエレベーターから30-50mほどのところにホテルがあります。(深夜は判りませんが)帰りが22:00近くになっても治安に特に不安は感じませんでした(海外旅行慣れしていて、街中と同じように注意を払える方なら余裕で大丈夫かと思います)。 フェイスタオル・バスタオルは共にふわふわで、部屋も清潔でした。水圧も強くて良かったです。バスタブ付きの部屋もありますので、リクエストしてみてください。シャンプーとリンスもありますが、若干キシキシするので、髪の毛にこだわるかたは日本から使いきりタイプを持ってきた方が安心かもしれません。 wi-fiは無料です。割りと大きいデータも送受信できます(時間帯によるかもしれませんが)。 1階(スペインで言うところの0階)では冷たい水、お湯、コーヒー、紅茶数種類が無料です。テイクアウェイもできます。とても便利です。 注意することとして、 1.英語がある程度できないと難しいかもしれません(中学生レベル)。スタッフさんとのやりとりは日本人ならほぼ英語になるかと思いますので。英語を喋ることができる方なら、スタッフさんがフレンドリーで親切なことが判るかと思います。 2.一週間のうち、朝食の時間が8:00-11:00のときと7:00-10:00のときがあります。チェックインのときに教えてくれます。少しでも不安に感じたらその時に確認した方がいいです。時間になると入り口が閉められるため、入ることはできません。別の外国人旅行客の方が間違えてました。時間を間違えて遅れたのが数分なら、レセプションで相談すると一度くらいは入れてくれるかもしれませんが、確実ではありません。このホテルだけでなく、スペインは時間には厳しいです。 3.ティッシュは置いていません。持参するか、スーパーで使いきりのポケットサイズを買うといいと思います。大体1ユーロくらいで売っています。 このレビューが役立つことを祈っています。 私はまた泊まりたいなと思うほど、いいホテルだと思います。 ---------- The staff was very friendly and accommodating. Breakfast is so gooood! Croissant is veryvery delicious! Great location.Easy to access location, right by the station. Wi-Fi free.Very strong. The room is clean.Toweles is so soft and fluffy. lt feels good!

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Thank knarumi
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear knarumi. Dear jerramk, It was a pleasure helping and taking care of you. Thanks for your fantastic comments: it´s exactly what we want you to feel home with Friends! Always attentive and ready to advise you to discover the real Barcelona with its secret little nooks. We are so happy that you´ve loved the Breakfast. We are working on...

Tampa, Florida
Reviewed 21 March 2017

A hip but comfortable hotel convenient to a metro station. I was having trouble with my laptop and one of the staff members lent me his. I hung out in the lobby with a warm cup of tea. I just can't thank them enough!

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Thank SuzieTampa
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear SuzieTampa, Thanks for your wonderful feedback! It´s a pleasure reading you! It´s true that we offer a 4 stars service with the plus of our personal who is the base of all the Experience: always attentive that you feel at home and always there for any issue you can have. Our lobby is perfect to enjoy a good cup...

Alexandria, Virginia
Reviewed 20 March 2017

We found this hotel through TripAdvisor and got a really great deal on the room. It's a couple of metro stops away from the main touristy areas, but that's OK. When we checked in, we were told that were given an upgrade right away! The first night was a little rough because although they have an air conditioning system, it's...

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Thank Philippe M
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear Philippe M, Thanks for your amazing words! Our staff is the base of the experience. Always attentive to your requests and especially to feel you home. When you have an issue we always have plenty of good ideas to resolve it. We care a lot our House so that you feel like in yours! All the details matter. Hope...

London
Reviewed 20 March 2017

This hotel is ideal for a short stay exploring the city. Excellent staff who went out of their way to cater to my needs. I had booked a double and was given a room located at the back of the hotel. The window was covered with a plastic sheet so you could not see outside. When I mentioned to reception...

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Helpful?
Thank rebeccalondon1
Julian D, Hospitality Manager at Pol & Grace Hotel, responded to this review

Dear rebeccalondon1, Happy that you´ve loved your Experience! That´s true that we want to make you feel at home and so we make everything possible to make you comfortable! We are in a neighborhood very Barcelona so we enjoy showing you’re all the Secrets and also very close to everything by walk or by all the transport located 1 minute...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Pol & Grace Hotel is a lot more than a 4-star hotel in Barcelona. It’s our dream. We’re a young couple who decided to give this business their name, wishing to give guests the feeling of being at home. A home that has a life of its own, because it reflects our passions. A home filled with Barcelona, its traditions and customs, literature, music and art. A home for our friends, and, as is always the case when welcoming friends and acquaintances, we treat them with care and attention, and offer them the best we have, our smile. We would like you to have a good time and go out and discover Barcelona inch by inch, neighborhood to neighborhood to find the most secretive spots, the most beautiful places, our festivals, traditions, culture and art which all makes us different. If you’d like to discover Barcelona and be a part of this unique experience, we’d be happy to welcome you at Pol & Grace Hotel! #polgracestories ... more   less 

Additional Information about Pol & Grace Hotel

Address: Carrer Guillermo Tell, 49, 08006 Barcelona, Spain (Formerly Hotel Guillermo Tell)
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Price Range: $176 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pol & Grace Hotel 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Guillermo Tell Hotel
Guillermo Tell Barcelona
Hotel Style:
#54 Luxury Hotel in Barcelona
#62 Family Hotel in Barcelona
#73 Business Hotel in Barcelona
#75 Romantic Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Pol & Grace Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's too hot, ask the staff for a fan.”
O153DGphilippem, 20 Mar 2017 | Read review
“My room was on the side of the hotel on the 3rd floor. A little noisy at times but you are in the centre of a city. Room was on the warm side so I had to keep the window open all night.”
AnneSpore, 20 Mar 2017 | Read review
“We stayed on the second floor with in an inner room so had no view but the room was quite.”
jerramk, 20 Mar 2017 | Read review
“Please ask as the front is very busy and noisy”
kathleenbooth, 12 Feb 2017 | Read review
“Request a room away from the lifts”
deanjustinr, 8 Feb 2017 | Read review
5 of 5