This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Nestled in-between old Roman walls, the Mercer Hotel Barcelona is an intimate boutique hotel with 28 exclusive rooms located by the ancient Gothic quarter, walking distance to the city’s main sights. The hotel building incorporates part of the ancient Roman wall dated 1st century A.D. and a defense tower with original paintings. The 28 exclusive rooms with designer furniture, luxurious toiletries and modern bathrooms provide a peaceful and charming atmosphere, including a beautiful rooftop terrace with an outdoor pool, for exclusive guest use. The excellence of service, intimacy, luxury casual design and personal care are the distinctive elements that will make a stay a truly memorable experience.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Mercer Hotel Barcelona garners high praise for its top-notch service, with staff who go above and beyond to ensure a memorable stay. Nestled in the Gothic Quarter, its prime location is lauded by guests, who also enjoy the historical yet modern charm of the rooms.
The hotel's amenities, such as the serene rooftop pool and the on-site restaurants, are popular highlights, although some guests mention the rooms can feel a bit cramped. While the property's cleanliness and atmosphere receive commendations, opinions on value for money vary among travelers.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Fair
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
We were expecting the taxi to drop us off prior to the entrance to this lovely hotel from previous reviews.The driver negotiated the very narrow alleys and took us right to the entrance. From there we met the ever friendly and helpful hotel employees at the front door and check in. Such a cool hotel with such character. It’s intimate but with all the necessary amenities and seating areas. Hidden away from the noise on the main streets. We enjoyed the walk around a corner to find a wonderful coffee shop, restaurant, or bakery. We often encountered musicians or some form of entertainment close by. Located in the Gothic section it can’t be beat for comfort and location. It was clean, quiet, and charming. The plate of treats left on our first night was a great touch. Can’t say enough about what a great stay it was. Would LOVE to return.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlene Arroniz, Atención al cliente/recepción at Mercer Hotel Barcelona
Responded Mar 3, 2023
Dear SanMartiantravelers, What an exciting review! Thank you so much for your comments about the location of the hotel. It is really convenient for visiting some highlights, go for a drink or dinner and also shopping, all within a walking distance. And yes, the taxis can drop you at the very entrance of the property. The staff of the Mercer Hotel Barcelona is proud to know that they were helpful during your stay and would LOVE to welcome you back!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 3 nights and 4 days in the Barcelona. It was not our first time in the city and although we always stay in small luxury hotels, this little gem of a hotel out won them all. The situation between the ancient walls, the beautiful architecture and meticulous planning is stunningly elegant and fuss free. I am an interior decorator and could well appreciate the fine tuning and luxurious detailing, Everything about this small hotels says sophistication and comfort. We stayed in a deluxe room which was very spacious and filled with every amenity to make us feel welcome and comfortable. the terrace on the roof is an excellent place to relax after a long day in the city. but above all I would like to praise the flawless service which we received from Joan Maner the director and his wonderful team who waited on our every request or question. We travel a lot and are used to great hotels but it is not every day that one comes across wonderful service that doesn't impose itself. Here we met this rare commodity and it made our stay (especially in this strange Covid 19 days), a unique experience. we would definitely return here on our next trip to Barcelona
Read more
Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gloria Anglora, Ventas at Mercer Hotel Barcelona
Responded Sep 21, 2021
Dear Michlks, Thank you for the wonderful review and happy you have discovered our little gem! It is a pleasure to know the design and architecture of our hotel have exceeded your expectations. The furniture and design were carefully selected to combine the historical hotel remains and modernity, giving a notion of elegance as you describe. But most important, your words concerning the genuine care delivered by Joan Manel, the Guest Relations Manager and rest of team. We are very pleased we made your stay a unique experience to be repeated on your next visit to Barcelona! With gratitude, Gloria Anglora, Sales Manager.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
There are certainly other great hotels in a city like Barcelona, but the Mercer is without any doubt a class apart. The staff members at all levels are highly professional and friendly as can be, exceeding our high expectations; the location in the Gothic District is ideal (the Picasso museum is around the corner), and the gorgeous building is a protected city monument; the tasteful decoration combines perfectly with the old stones, and there is an island of serenity on the roof terrace - to the extent that we found it hard to leave the hotel to dine or make visits. I can only recommend the hotel very highly.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilvinaMHB, Director de Relaciones con Clientes at Mercer Hotel Barcelona
Responded Mar 6, 2020
Dear Julian J, Thank you very much for posting such a wonderful review as per your stay at the Mercer Hotel Barcelona. We are absolutely thrilled to know that you found our location convenient and that our staff level of service has been up to your expectations. Furthermore, we highly appreciate your kind words referring to our combination of contemporary design and historical background. Thank you for recommending us and we look forward to welcoming you back soon in the near future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter and I booked four nights at The Mercer hotel, based on internet reviews, location, and the desire to have a unique stay for her first visit to the city. The charming location delivered perfectly. We enjoyed a lovely stay at the Mercer, which each night was we returned to the oasis from our days touring the city. The hotel is a beautifully designed within the centuries old space mixing old and new. Having booked directly on their website, due to the availability, on our arrival we were upgraded rooms to a lovely junior suite which was quite roomy, and extremely comfortable. We enjoyed the interior courtyard with window/doors opening into within. The hotel was very calm, peaceful and quiet. The staff on arrival, departure, and during each portion of our stay were extremely attentive, and lovely to speak with. Both the casual tapas space, and more fine dining room were of the best food quality we had over our four day visit. Would return.
Read more
Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SilvinaMHB, Director de Relaciones con Clientes at Mercer Hotel Barcelona
Responded Mar 6, 2020
Dear soccermom110105, Thank you very much for choosing the Mercer Hotel Barcelona for such a special trip with your daughter. We are delighted to know that we have contributed to create a memorable experience in the city and that our hotel design and staff level of service were up to your expectations. Such a great ambassador! We hope we will have the great pleasure to welcome you back again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2/5. Be careful with extra charges. Location is great if you want to be in the old town and walk a lot. Service - although concierge was trying hard to welcome us then it was okay, nothing outstanding.
But the worst service we received from the housekeeping team. Wow, never I experienced such a bad attitude - they were trying to come in early in the morning each day, after we told them a bit later please they rudely were saying “then put a card on the door” ~ wtf? Just some in a bit later not like 9 am. Okay, so they were coming back again after noon, and can you imagine when we were checking out we were charged extra 75 euros for late housekeeping services. The bad attitude from them plus the charge really made a sour feeling about hotel after we left. Plus we were charged for some water that we asked in the room, despite the fact they told us when checking in that it’s free and if we need more (than a tiny bottle for a person a day) we should just ask. Well I think they should’ve mentioned that you may be charged for that.
Rooms are small, not so clean or new but okay. Modern style which I liked. To sum up property is nice, some of the stuff members in the lobby were welcoming, but not all, and other things were not perfect.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlene Arroniz, Atención al cliente/recepción at Mercer Hotel Barcelona
Responded Mar 15, 2023
Dear losangelista, Be kinldy informed that we did not charge any late check out fees in 2023. That is why we assume that this review does not belong to our property. We hope to welcome you one day in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love it! Especially the Mercer restaurant, and “Le Bouchon” restaurant.
We stayed at the second floor with a window facing the inside garden. The room has an accessible bathroom which a bit odd, but it is spacious. Location was great - at the heart of the old town and easy to walk to everywhere. Nice services, very responsive and friendly. However one thing can be improved is the soap/shampoo/shower gel selection, it was Molton Brown but feels different from the ones used before, maybe it’s a different formula. The rooftop is absolutely lovely - we worked from hotel for one morning and had coffee & pastry there, it has good WiFi coverage and very quiet.
Breakfast is a must try, it definitely worth the price (attaching pictures speaks for themselves).
Le bouchon is surprisingly good, we had our first meal in Spain there and set a very high bar. After trying a number of other restaurants in the city, we chose to spend our last meal there before leaving the city.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip:Breakfast is a must
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlene Arroniz, Atención al cliente/recepción at Mercer Hotel Barcelona
Responded Nov 17, 2022
Dear wanzzzzz, We are absolutely overwhelmed with your wonderful review about the room, garden, location, staff, rooftop, breakfast and Le Bouchon tapas. The whole staff of the Mercer Hotel Barcelona is so proud to read such kind words. Thank you also for taking the time to write about all this and attach the pictures of the delicious Mercer Breakfast. We are already looking forward to welcoming you again!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Mercer in Barcelona is quite the unique hotel experience set within a historic Roman building and renovated meticulously capturing the magic of when modern contemporary design meets historic architecture perfectly. We caught a taxi to the the front door, (through the gothic quarter ) and knew we had found a relaxed yet sophisticated hotel. The Mercer has created nothing short of an oasis seemingly effortlessly. A perfect encapsulation of what is creative and cool with singular attention to detail - beautiful bedding, a stocked bar, coffee machine, modern comfortable furniture, a pool to retreat to on the roof, soft towels in the bathroom all make this truly one of the best hotels I have stayed in. I would highly recommend booking this hotel as it’s truely one of the best hotels to date I have had a vacationed in. Highly recommend, the staff and hotel manager took it to another level. Book if you can secure a room !
Read more
Date of stay: July 2022
Value
Cleanliness
Service
Room Tip:Room with a balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gloria Anglora, Ventas at Mercer Hotel Barcelona
Responded Sep 7, 2022
Dear B7150RUannieb, We all want to thank you for taking the time to write such a detailed and extraordinary review. The whole staff is delighted to read such nice words about the service level. Thank you also for loving the mix of modern and historical features of the property. The Mercer Hotel Barcelona offers all a guest needs when visiting the city. It is, indeed, an oasis of peace in the middle of the Gothic Area. We are looking forward to welcoming you again when you come back to town!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first time in Barcelona. Stayed at Mercer Hotel due to its location within the Gothic Quarter. It did not disappoint. Great location. Beware though that getting taxis for either drop-off or pickup at the hotel is close to impossible due to how narrow the surrounding alleys are. A bellman was always happily available to walk with us to the next larger street to fetch a cab when needed (we mostly walked anyway). Pool Roof Deck is quaint and offers relaxation after a busy day of exploring. We walked to Segrada Familia, Park Guell and all the other sites. One night we dined at Cocina Hermanos Torres which was absolutely amazing (made the reservations several months in advance). Overall would stay at Mercer again. Service was attentive and due to the size of the hotel (28 rooms we were told) always ready to focus on you.
Read more
Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gloria Anglora, Ventas at Mercer Hotel Barcelona
Responded Jun 11, 2022
Dear Marco B, We want to thank you for choosing the Mercer Hotel Barcelona for your first stay in town, We are delighted to hear that, the location of the property right in the middle of the Gothic Area was excellent for reaching many highlights on foot. The Pool Roof Deck is exclusive for guests staying at the hotel. We are already looking forward to welcoming you again for your second visit to town to focus on your needs.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located in the Gothic district, the Mercer is walking distance from many things to do and see. The property is very stylish and the atrium in the center is a wonderful calm place to have a meal or just sit. Our room was large, comfortable, and included bottled water (still and sparkling), and several sodas each day. The staff were so friendly and attentive that this posh hotel maintained a homey and welcoming atmosphere.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlene Arroniz, Atención al cliente/recepción at Mercer Hotel Barcelona
Responded Jun 6, 2023
Dear kaaahn, Thank you so much for taking the time to write such a nice review about the Mercer Hotel Barcelona. We are proud to welcome our guests in this spectacular decor and welcoming atmosphere. The location is very convenient because you can walk to many attractions and shops. We are looking forward to welcoming you again in the future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can't recommend this hotel enough. I stayed here in August too and I think it might be one of the best experiences I've ever had at a hotel. The food is great at the Tapas restaurant attached and makes for a perfect dinner. The room cleaning is pristine alongside the restocking of the included waters and juices. The rooftop pool and lounge area gives a beautiful view of the city. Lastly, every single member of the staff is incredibly helpful and friendly. They're more than willing to go the extra mile to make your stay in the city memorable whether that includes helping you with transportation or making reservations for dinner or activities. If you are looking for a relaxing, clean, and enjoyable place to stay with beautiful decor and views this is the place!
Read more
Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marlene Arroniz, Atención al cliente/recepción at Mercer Hotel Barcelona
Responded Mar 9, 2023
Dear ekwarto20, Your review is absolutely amazing. The whole staff of the Mercer Hotel Barcelona is proud to read it and very thankful! It motivates us all to keep providing an outstanding service and making our guests feel at home. Creating memorable experiences is our goal. Thank you very much and we hope to see you again this summer.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
New York City, New York15 contributions34 helpful votes
We stayed there with our 5 year old daughter. They were very courteous and attentive to her. She had her own roll out bed and they had some welcome sweets just for her. She loved it.
Dear Pippiduck,
Thank you for considering the Mercer Hotel Barcelona for your upcoming stay in the city.
In reference to your inquiry, please kindly note that we do not count at the moment with this facility but our Guest Relations team would be delighted to organize gym passes for a close by, professional one. The price for the passes per guest per day is €20.
We hope this information has been useful for you and we remain at your entire disposal should you require further assistance.
Kind Regards,
Suggest you contact the hotel to make special arrangements. We arrived in Barcelona around 9 am and were at the hotel before 10am. We had contacted them beforehand and they had made special arrangements for our room to be made available early. They went to great lengths to welcome us so early in the day, and nothing was too hard for them to provide. Drop them an e-mail telling them when you will arrive and I am sure they will help out to make a room available early. It is the sort of service these guys have developed as a culture. They are very good.
There are more places to choose from in the Barcelona area.
PRICE RANGE
C$655 - C$1,016 (Based on Average Rates for a Standard Room)
LOCATION
SpainCataloniaProvince of BarcelonaBarcelonaCiutat Vella (Old Town) / Barrio Gòtico (Barri Gòtic) / El Congrés i els Indians
NUMBER OF ROOMS
28
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Mercer Hotel Barcelona - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Mercer Hotel Barcelona
Which popular attractions are close to Mercer Hotel Barcelona?
Nearby attractions include Gothic Quarter (Barri Gotic) (0.2 km), Basílica de Santa Maria del Mar (0.3 km), and Sandemans New Europe - Barcelona (0.2 km).
