We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

AC Hotel Palacio Universal

CancelonUS$70*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$142*
US$70*
Great Deal
US$71*
US$71*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
AC Hotel Palacio Universal
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

254 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 64: English reviews
Start your review of AC Hotel Palacio Universal
 Click to rate
San Clemente, California
Reviewed 3 days ago NEW

The AC Hotel is a very solid hotel with the perfect location. It is close to the old town, the port where day trips to the islands leave from, and the train station. Rooms are nice and the breakfast is good. They don't tell you, but you can order eggs as a part of the buffet. Our receptionist made excellent...

 Report
Helpful?
Thank briansocal1
ACVIGO, General Manager at AC Hotel Palacio Universal, responded to this review

Dear briansocal1; I am most grateful for the time taken to review The AC Hotel Palacio Universal. I am glad you enjoyed your time with us and that everything from breakfast to the in room amenities to the reception staff was all to your satisfaction. On behalf of the entire team, we look forward to welcoming you back in the...

Osprey, Florida
Reviewed 29 December 2016

Travelled to Vigo to visit family and stayed at the AC Hotel Palacio Universal a Marriott hotel for two weeks.It was a contemporary hotel in the city near the port. Great professional team at the hotel . Front desk first impression with Sara was a desire to take care of the customer and insure we enjoyed our stay. Moira,Isabelle,Santi continued...

 Report
Helpful?
Thank Tim C
Palo Alto, California
Reviewed 16 November 2016 via mobile

The hotel is very conveniently located near the center of town. It is across the street from the bay and shopping. The only things I would have liked are that the towels need to be thicker (they are very thin.....a la Motel 6) and I would have liked there to be a big mirror above the desk.

 Report
Helpful?
Thank Sharon L
Reviewed 12 September 2016

Good modern hotel located in a very convenient spot, within walking distance of many restaurants and shopping. The bathrooms are very nice and big. Breakfast buffet has a lot of choice. Staff is very friendly. Bedrooms are not particularly well insolated so bring an extra box of earplugs if you like it quiet at night.

 Report
Helpful?
Thank Wox A
Reviewed 30 July 2016 via mobile

Staff were very helpful and pleasant. Also multilingual which can be helpful to some. Rooms are clean and nice. I found the beds too be overly hard and uncomfortable, similarly the pillows. Sheets were of poor quality and rough against the skin. I chose the hotel because of the Marriott name associated with it and the location which was excellent....

 Report
Helpful?
Thank Paul H
ACVIGO, Front Office Manager at AC Hotel Palacio Universal, responded to this review

Dear Mr. H, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the AC Hotel Palacio Universal. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I...

Naples, Florida
Reviewed 23 July 2016

This is a very nice hotel! The rooms are large and sufficient! Euro style buffet breakfast available every morning until 11am. Within walking distance of the marina and launches for ferrys and the bus lines. The staff are very attentive and helpful!

 Report
Helpful?
1Thank CaptHMSimpson
Porto, Portugal
Reviewed 13 July 2016

we went for a romantic weekend on a motorbike tryp. Stopped in front of the hotel. The room was excellent , with a romantic view to the harbor. within a minute walking distance you have many restaurants and bares for loads of fun. Samil beach is in a 10 minute ride. Breakfast was poor! Lovely hotel for a lovely weenkd!

 Report
Helpful?
Thank saraleitao
Toronto, Canada
Reviewed 28 June 2016

We were too early for check-in so we were asked to return a few hours later, but left our bags by the reception with no problem. The check in was quick, and we carried our own small carry-on bags to our room. I didn't see a doorman or bellhop, but maybe one is available on call. The room itself met...

 Report
Helpful?
1Thank StarDeluxe
Reviewed 19 June 2016 via mobile

We stayed there for a night and everything was great. Location is fantastic (really close to the old city), very nice room and breakfast. You'll find also very good restaurants at 100 meters distance. If you're traveling by car you can try find one of the very few parking places in the road or you can chose to stop the...

 Report
Helpful?
1Thank Jose O
hull
Reviewed 16 May 2016

Stayed here 10th to 15th May Had a room on the 4th floor overlooking the fjord. The views could of been fantastic, if it wasn't raining virtually the full time I was there. The staff are all very helpful and friendly. Breakfast is the standard fare for europe. Here for work, but would be happy to come back.

 Report
Helpful?
1Thank chelskira

128 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (73)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (7)
Viewed
Dining (1)
Viewed
Bathroom (3)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (27)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Vigo hotels
0.6 km away
NH Collection Vigo
NH Collection Vigo
#2 of 44 in Vigo
812 reviews
0.3 km away
Gran Hotel Nagari Boutique & Spa
0.2 km away
Hotel America Vigo
Hotel America Vigo
#7 of 44 in Vigo
262 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
Hotel Zenit Vigo
Hotel Zenit Vigo
#6 of 44 in Vigo
398 reviews
3.0 km away
Hesperia Vigo
Hesperia Vigo
#5 of 44 in Vigo
584 reviews
1.3 km away
Hotel Eurostars Mar de Vigo
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about AC Hotel Palacio Universal

Address: Rua Canovas del Castillo 28, 36202 Vigo, Spain
Region: Spain > Galicia > Province of Pontevedra > Vigo
Price Range: $100 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Palacio Universal 4*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Hotels.com, Travelocity, Hotwire, Booking.com, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your AC Hotel Palacio Universal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ac Palacio Universal Vigo
Hotel Style:
#10 Romantic Hotel in Vigo
#11 Luxury Hotel in Vigo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Palacio Universal staff and other travellers.
3 questions
Ask a question
Questions? Get answers from AC Hotel Palacio Universal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior room is a little larger and many have views of the port”
timc2014, 29 Dec 2016 | Read review
“Oceanview rooms have a nice view of the waterfront.”
StarDeluxe, 28 Jun 2016 | Read review
“On the front overlooking the fjord”
chelskira, 16 May 2016 | Read review
“Ours was small (but nice), make sure you check it in advance if you need a large room”
JoaoF, 14 Apr 2016 | Read review
“Rooms overlooking the water have great view but can be noisy.”
MisstheDogs, 6 Mar 2016 | Read review
5 of 5
Cancelon
US$70* /night
View Deal
AC HotelsUS$71
Hotels.comUS$71
AMOMAUS$142
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates