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AC Hotel Palacio Universal

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AC Hotel Palacio Universal
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224 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Palo Alto, California
Level Contributor
210 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago via mobile

The hotel is very conveniently located near the center of town. It is across the street from the bay and shopping. The only things I would have liked are that the towels need to be thicker (they are very thin.....a la Motel 6) and I would have liked there to be a big mirror above the desk.

Helpful?
Thank Sharon L
Level Contributor
98 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 September 2016

Good modern hotel located in a very convenient spot, within walking distance of many restaurants and shopping. The bathrooms are very nice and big. Breakfast buffet has a lot of choice. Staff is very friendly. Bedrooms are not particularly well insolated so bring an extra box of earplugs if you like it quiet at night.

Helpful?
Thank Wox A
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 July 2016 via mobile

Staff were very helpful and pleasant. Also multilingual which can be helpful to some. Rooms are clean and nice. I found the beds too be overly hard and uncomfortable, similarly the pillows. Sheets were of poor quality and rough against the skin. I chose the hotel because of the Marriott name associated with it and the location which was excellent.... More 

Helpful?
Thank Paul H
ACVIGO, Front Office Manager at AC Hotel Palacio Universal, responded to this review

Dear Mr. H, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the AC Hotel Palacio Universal. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I... More 

Naples, Florida
Level Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 23 July 2016

This is a very nice hotel! The rooms are large and sufficient! Euro style buffet breakfast available every morning until 11am. Within walking distance of the marina and launches for ferrys and the bus lines. The staff are very attentive and helpful!

Helpful?
Thank CaptHMSimpson
Porto, Portugal
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2016

we went for a romantic weekend on a motorbike tryp. Stopped in front of the hotel. The room was excellent , with a romantic view to the harbor. within a minute walking distance you have many restaurants and bares for loads of fun. Samil beach is in a 10 minute ride. Breakfast was poor! Lovely hotel for a lovely weenkd!

Helpful?
Thank saraleitao
Toronto, Canada
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 28 June 2016

We were too early for check-in so we were asked to return a few hours later, but left our bags by the reception with no problem. The check in was quick, and we carried our own small carry-on bags to our room. I didn't see a doorman or bellhop, but maybe one is available on call. The room itself met... More 

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1 Thank StarDeluxe
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 June 2016 via mobile

We stayed there for a night and everything was great. Location is fantastic (really close to the old city), very nice room and breakfast. You'll find also very good restaurants at 100 meters distance. If you're traveling by car you can try find one of the very few parking places in the road or you can chose to stop the... More 

Helpful?
Thank Jose O
hull
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 May 2016

Stayed here 10th to 15th May Had a room on the 4th floor overlooking the fjord. The views could of been fantastic, if it wasn't raining virtually the full time I was there. The staff are all very helpful and friendly. Breakfast is the standard fare for europe. Here for work, but would be happy to come back.

Helpful?
1 Thank chelskira
Porto
Level Contributor
15 reviews
6 hotel reviews
Reviewed 9 May 2016 via mobile

The hotel is in a good location. The staff was very friendly. Located opposite to the cruise boat pier, and walking distance to the mall and a Burger King joint amongst others. The down side was a power failure in the locality for nearly and hour in the night, but there seemed to be an absence of a power back... More 

Helpful?
Thank Stephenpereira
Porto, Portugal
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 14 April 2016

Very well located, the hotel is modern and conformatble. An old buiding totally refurbished, rooms are modern, simple and clean, although not big. Ok for a few days in case you don’t need to spend too much time inside the room. Bathroom is very nice – ours had a large window and one could feel that it was a lot... More 

Helpful?
Thank JoaoF

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about AC Hotel Palacio Universal

Address: C/ Canovas del Castillo, 28, 36202 Vigo, Spain
Region: Spain > Galicia > Province of Pontevedra > Vigo
Price Range: $80 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Palacio Universal 4*
Number of rooms: 69
Reservation Options:
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Also Known As:
Ac Palacio Universal Vigo
Hotel Style:
#10 Romantic Hotel in Vigo
#11 Luxury Hotel in Vigo
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Palacio Universal staff and other travellers.
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Questions? Get answers from AC Hotel Palacio Universal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanview rooms have a nice view of the waterfront.”
 of 5 bubbles StarDeluxe, 28 Jun 2016 | Read review
“On the front overlooking the fjord”
 of 5 bubbles chelskira, 16 May 2016 | Read review
“Ours was small (but nice), make sure you check it in advance if you need a large room”
 of 5 bubbles JoaoF, 14 Apr 2016 | Read review
“Rooms overlooking the water have great view but can be noisy.”
 of 5 bubbles MisstheDogs, 6 Mar 2016 | Read review
“If you are a non smoker, make sure you ask for a non smoking room at time of booking”
 of 5 bubbles Vixred, 16 Nov 2015 | Read review
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