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Rock Hotel Gibraltar

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Traveller (1024)
Room & Suite (353)
Dining (54)
Overview
  • Excellent39%
  • Very good37%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“wisteria terrace”(102 reviews)
“steep hill”(83 reviews)
“iconic hotel”(32 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,085)
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2,009 results
Traveller rating
773
738
312
124
62
Traveller type
Time of year
LanguageEnglish
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773
738
312
124
62
Show reviews that mention
All reviewswisteria terracesteep hilliconic hotelbotanical gardenscable carart decolovely hotelits charmfourth floorpublic areaslounge areareception staffhotel poolbalcony doorview from the balconytown centrefantastic views
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1 - 5 of 2,009 reviews
Reviewed 3 days ago

Lovely place to stay. The room and ensuite were spotless and very well maintained. The food was excellent and the breakfast buffet choice was simply one of the best we've ever seen. The staff are all so polite and helpful. We had friends come and...More

Thank Maria L
Response from CharlesDanino, General Manager at Rock Hotel GibraltarResponded 2 days ago

Dear Maria L, Many thanks for taking the time to write your very kind review following your recent stay at The Rock Hotel. I was truly pleased to hear how highly you rate The Rock Hotel. This makes us proud and drives us to work...More

Reviewed 3 days ago

Arrived late at night to find room completely unmade, no bedding, towels, soaps etc. A call to reception and those things were speedily attended to. Next morning the Guest Relations and Hotel managers sought me ought and apologised at length. The room was the wrong...More

Thank william1949
Response from CharlesDanino, General Manager at Rock Hotel GibraltarResponded 2 days ago

Dear william1949, Thank you for your kind words and for finding the time to share your feedback with us. I am happy to hear that you enjoyed the hotel together with its amazing location. Your recommendation is highly appreciated and represents our best reward. Thank...More

Reviewed 4 days ago

We booked to stay at The Rock Hotel for 4 nights as we were attending a wedding at The Botanic Gardens. The hotel was very nice and the staff were friendly and helpful. We booked a room with a balcony and the view across the...More

Thank Suzanne S
Response from CharlesDanino, General Manager at Rock Hotel GibraltarResponded 2 days ago

Dear Suzanne S, Many thanks for taking the time to share your feedback following your stay. I am happy to hear that you enjoyed the hotel together with its amazing location. We have taken very constructively previous comments regarding the beds' apparent hardness and do...More

Reviewed 5 days ago

We have visited the Rock Hotel several times for lunch from our home in Marbella, but have never stayed here before. Our 30th Wedding Anniversary was a good enough excuse. We reserved a Suite direct with the hotel, booking process was very easy and all...More

Thank Janet Marie S
Response from CharlesDanino, General Manager at Rock Hotel GibraltarResponded 2 days ago

Dear Janet Marie S, Many thanks for your kind review. I am delighted to read that you thoroughly enjoyed your stay with us and that our hotel team met with your expectations and delivered the Rock Hotel's signature caring and attentive service. Your recommendation is...More

Reviewed 6 days ago

The first obstacle is getting to reception. It is on a sort of mezzanine floor and access is via a flight of stairs. We later found a lift which takes you to the first floor but then you have to go down a flight to...More

1  Thank Susan K
Response from CharlesDanino, General Manager at Rock Hotel GibraltarResponded 2 days ago

Dear Susan K, I am really sorry to read of your disappointment. I would appreciate it if you would be so kind to contact me directly to help us understand and provide you with specific and constructive feedback regarding the aspects you have highlighted. I...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$171 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Details
Price range
US$171 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites
Add Photo Photos
Traveller (1024)
Room & Suite (353)
Dining (54)
Pool & Beach (36)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Richard F
20 February 2018|
AnswerShow all 4 answers
Response from Javid R | Reviewed this property |
Yes, there is parking, in front of the hotel.
1
Vote
Lucy J
16 January 2018|
AnswerShow all 2 answers
Response from isayhell0 | Reviewed this property |
Yes. The rooms are air-conditioned.
0
Votes
Room Tips
"All rooms have a a view but not all have a balcony so ask!!"
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"If you have difficulty with mobility request a room close to the lifts because you could have to walk miles."
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"Make it clear to the hotel before you get there what you want - get it in writing before you arrive."
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"All rooms are sea view but keep windows closed when not in room as monkeys do venture down."
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