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Rock Hotel Gibraltar

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Rock Hotel Gibraltar
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1,692 Reviews from our TripAdvisor Community

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Showing 1,643: English reviews
Epsom, United Kingdom
Reviewed yesterday NEWvia mobile

My wife and I visited the rock hotel in January first impression was good, staff very friendly, service good. hotel has a colonial feel like a gentleman's club. Rooms are large with nice balconies and great views. Food and drink are good and reasonably priced. It's on the hill and although the walk down to the centre is fine would...

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Thank mic706
London, United Kingdom
Reviewed yesterday NEWvia mobile

This hotel was excellent the views from the widows lovely, the hotel was spotless and the rooms very spacious. The staff were very helpful and polite and good was lovely especially the evening meal in the hotel. The location was also excellent for everything and the tours they had with a partnership company were excellent too, thank you for a...

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Thank janestanton67
Atlanta
Reviewed 4 days ago NEW

We had two connecting rooms with balconies for our family of five. The rooms were spacious and clean, and the view from the balconies were incredible! Would definitely stay here again! Very convenient location as we were able to walk to the tram to get to the top of the rock as well as walk to a waterfront restaurant.

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Thank Laura S
Como, Italy
Reviewed 5 days ago NEW

Stayed here for 2 nights visiting family that live in Gib. An overall pleasant stay but with some ups and downs. When booking was forced to take two rooms as they said no room was large enough for two adults and two children (ages 3 & 7). On arrival one of the connecting rooms had extra bed and was ample...

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Helpful?
Thank Caslino
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Caslino, Many thanks for taking the time to write your kind review following your stay at The Rock Hotel. I am very pleased to hear that you enjoyed your stay with us and that we were able to react proactively and promptly in resolving the issues to your satisfaction. Please let me assure you that we constantly focus on...

Canada
Reviewed 6 days ago NEW

Firstly, let me say, this is a lovely hotel, it's very "Christie" (you'll know what I mean if you are an Agatha fan), it's wonderfully located with lovely views, and the decor is quite lovely! However, I can't say the same for the afternoon tea we had here. We were in Seville and decided to visit Gibraltar for the day,...

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1Thank Ceritas
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Ceritas, Many thanks for your sharing your review with us. Your constructive feedback is appreciated. Your comments regarding the afternoon tea on January 1st have been addressed with all staff and managers present. The service approach you mention is totally uncharacteristic and may only be explained by an issue of miscommunication. The standard of the tea itself is of...

Brighton, United Kingdom
Reviewed 6 days ago NEWvia mobile

We have stayed at The Rock a few times and decided to book the Xmas package. I can honestly say we found nothing to complain about. The reception staff were extremely welcoming and helpful and our room was very clean and was serviced everyday. The views over the Gibraltar straights are simply mesmerising and The Rock Hotel has the best...

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Helpful?
Thank TracySpacey66
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear TracySpacey66, Thank you very much for sharing your comments further your recent stay at the Rock Hotel. I am happy to hear that you enjoyed the hotel and the Christmas Events during your stay. Your recommendation is highly appreciated and represents our best reward. Abdullah and our reception staff will be praised following your kind recognition. We look forward...

Manchester, United Kingdom
Reviewed 1 week ago

Arrived Xmas eve and stayed for 4 nights in a sea view room on the 4th floor. Room was fine without being exceptional in any way, other than the views which were. After a refurb the hotel now has wooden floors throughout which increases the noise level - you can hear guests as they walk to their rooms. Being on...

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1Thank Kiarainn
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Kiarainn, Many thanks for sharing your review following your stay. I am pleased to hear that you were very satisfied with your room, Boxing Day Afternoon Tea and restaurant dining standards. I am very sorry to hear that there were some issues you experienced with the dinner booking and breakfast. The latter was related to the fact that we...

Reviewed 1 week ago

Very good experience in New Years Eve. No regrets or complains about Rock Hotel's restaurant, bar, service, food quality and atmosphere! Breakfast as expected in high end hotels. Clean and specious room. Interior reminds me Agatha's Christie crime novels and detective Poirot beginning of 20th century:) especially when you are surrounded by well dressed people at the dinning table and...

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Helpful?
Thank Vita M
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Vita M, Thank you very much for sharing your comments further your recent stay at the Rock Hotel. I am happy to hear that you enjoyed the hotel together with its amazing location. Your recommendation is highly appreciated and represents our best reward. We look forward to having the pleasure of warmly welcoming you back very soon. Best regards,...

London, United Kingdom
Reviewed 1 week ago

Things did not get off to a good start, when we checked in to the room we could not get the safe to work so my partner went down to reception to let them know and they said the instructions on how to work the safe were wrong and they would be getting them changed and they gave us the...

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Helpful?
Thank Jaydos2
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear Jaydos2, Many thanks for taking the time to write your kind review following your stay at The Rock Hotel. I am very pleased to hear that you enjoyed your stay with us despite the issues you encountered. Please let me assure you that we constantly focus on the smallest of details working very hard to improve and enhance our...

Oslo, Norway
Reviewed 1 week ago via mobile

The Rock hotel provided a gorgeous view of Gibraltar and Algeciras. The staff were friendly and welcoming and we felt very looked after. Free parking was great for us and Main street is just a 5 min walk.

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Helpful?
Thank AdrianRaj
CharlesDanino, General Manager at Rock Hotel Gibraltar, responded to this review

Dear AdrianRaj, Thank you for your kind review and for taking the time to share your experience with us all. I have passed your comments to all our staff. Thank you for choosing The Rock Hotel. We look forward to warmly welcoming back upon your return visit. Best regards, Charles

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Rock Hotel's 1930s origins are evident in the subtle colours and timeless decoration combining an element of the colonial with more contemporary touches. Ideal for business or leisure, the hotel offers complimentary wifi and smartly designed work or rest areas. The soul of the Rock Hotel lies in its charming decor and friendly and accommodating staff. Bedrooms are elegant and refined and offer the ultimate in comfort. The spacious windows and balconies let the Mediterranean sunlight in and provide breath-taking views of the Bay and Straits of Gibraltar. Each room offers its own unique welcoming atmosphere to make you feel at home. Guests begin the day with a hearty breakfast in the elegant Restaurant and Wisteria terrace. Later in the day, a modern style lunch is served followed by fine dining in the evening. The stylish and sophisticated surroundings are enhanced by the flavours of Mediterranean and Moroccan cuisine as well as the carefully selected wine list. The Lounge Bar is the perfect place to enjoy a coffee, afternoon tea, cocktail or delicious snack, paired with one of the most impressive views of the world - where Europe meets Africa - the bar is open as from 12 noon till midnight. Errol Flynn, Alec Guinness, Andres Segovia and Winston Churchill are just some of the famous names that appear in the historical guest books. ... more   less 

Additional Information about Rock Hotel Gibraltar

Address: 3 Europa Road, Gibraltar
Region: Gibraltar
Price Range: $160 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rock Hotel Gibraltar 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Gibraltar Rock Hotel
Rock Gibraltar
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Questions & Answers

Here's what travellers have asked, with answers from Rock Hotel Gibraltar staff and other travellers.
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Questions? Get answers from Rock Hotel Gibraltar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour side for a better view”
 of 5 bubbles R7535TTstever, 4 Jan 2017 | Read review
“All rooms are sea views we had a balcony it was small but nice”
 of 5 bubbles terril602, 3 Jan 2017 | Read review
“all good and great view”
 of 5 bubbles woodyx62, 1 Jan 2017 | Read review
“Dont Look For Another Hotel Book This One xxx”
 of 5 bubbles , 20 Dec 2016 | Read review
“They all have bay views”
 of 5 bubbles 955stewartw, 19 Dec 2016 | Read review
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