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Petit Palace Mayor

#93 of 438 Hotels in Madrid
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Petit Palace Mayor
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888 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Green Bay, Wisconsin
Reviewed 8 April 2015 via mobile

Everything was fantastic! The location was so close to the plaza that you can see the entrance from your room window. The bed comfort could be better. The Mattress was a bit too firm but other than that our stay was great! Loved the multi-head shower!!!!!!

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Helpful?
Thank stacyallaire
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We are grateful for the comment you have left on TripAdvisor about your stay. We are happy to know that your stay has reached your expectations. As you have stated, we are located right in the centre of Madrid, opposite Plaza Mayor and San Miguel's Market. We are sorry that the mattress was not to your liking.We are...

Manchester, United Kingdom
Reviewed 29 March 2015

we visited as a group of 6 friends in December 2012 to celebrate my 30th birthday. The hotel was great for what we wanted. It was clean and modern, the reception staff went out of their way to help us find our way around and the location was ideal for accessing the old town, palace and all of the great...

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Helpful?
Thank dfarry14
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you very much for your feedback. We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are pleased to know that we met your expectations and that our location, our guest’s satisfaction is our objective We hope you will join us again in the near...

San Diego, California
Reviewed 8 March 2015

DO NOT USE this hotel if you run hot and need cooling airconditioning during late Winter season . I find 16 degrees Celsius to be ok and 19 C to be hot. It is very difficult for me to sleep properly in a hot room. This hotel has central air conditioning that can run only in HOT or COLD mode...

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Helpful?
Thank JohnMorehouse
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our Hotel. We regret that the air conditioning is not working, because as you point can not change daily hot or cold air. In winter, the Hotel has warm air and cool air in summer. We are really gladfull...

Lancashire, United Kingdom
Reviewed 8 March 2015

Service was great - all the staff were friendly and helpful. Almost perfect except the wake up call I requested for the day I was checking out never came. Luckily it was only a backup in case I slept through my mobile phone alarm. The room was lovely, very clean and modern. Bed was a little hard but I got...

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Helpful?
Thank Kate D
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, Thank you for your comment. We are glad to know that you had a good stay with us and that our services met your expectations. As you rightly suggests, the Hotel is located in central Madrid, opposite the Plaza Mayor and Mercado San Miguel. We regret that the recepcionist would not wake up you to your departure. Sorry...

Peru
Reviewed 3 February 2015

It is my second time on this property, highly recommend it. Just in-front the San Miguel Market and next to Palacio Real, a wide variety of options for shopping, dining, etc. Fast and free wi-fi for all my devices. Safe, spacious bathroom, outlets, candy machine... A great value for money. Thank you very much to Vicente (reception) a very efficient...

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Helpful?
Thank Eduardo D
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit PAlace Mayor. We are glad to know that you had a good stay with us and that our services met your expectations. We will pass along your congratulations to the entire hotel staff, especially for Vicente. We would be delighted to welcome...

Ann Arbor, Michigan
Reviewed 2 February 2015

They say Location is everything and the Petit Palace Mayor has that. You are minutes by foot from major attractions and readily accessible to the Metro for anywhere else you want to go. But what really counts is Great Service. The staff, especially Vincente, were exceptionally helpful in making certain our stay was a great experience; from correcting the Tourist...

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Helpful?
Thank Noel S
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, Thank you very much for choosing Petit Palace Mayor and sending your feedback. We are pleased to know that we meet your expectations and that you were especially satisfied with our location and facilities. We thank you, positive comments towards Vicente. We will pass along your congratulations to him. You will be always welcome come back. Kindest regards.

Cairo, Egypt
Reviewed 1 February 2015 via mobile

The Staff at the hotel are very cheerful and helpful, the hotel is extremely clean, nice fresh odor, the shower is very nice, with an adjoining jacuzzi . The WiFi is highly efficient, always working with a good speed, the breakfast hours, variety, presentation and quantities are great. The only drawback is that the hotel management had to make the...

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Helpful?
Thank hrashmawi
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. We are happy to know that we meet your expectations. Without doubt, our guest’s satisfaction is our objective. We regret that we had to make the annual Maintinance for the water pipe system during your stay. Every year the hotels...

Tel Aviv, Israel
Reviewed 20 January 2015

I booked 3 nights at the Petit Palace Mayor as part of a package that I purchased through an airline for my husband's birthday. The room was small (two people could not pass together between the bed and the wardrobe) and strangely decorated - the bed installed on a raised platform that made the slanted ceiling seem very low, black...

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1Thank CarmitBaron
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. It was such a pleasure reading your comment. Without doubt, feedback like yours encourages us to continue working hard. We have forwarded your comments to the heads of each department for improvement. We regret that our staff knew not solve...

Berkeley, California
Reviewed 10 January 2015

This hotel was a very good value for our family of four as many rooms have bunk beds that allowed us all to stay in one room for around 140 USD The rooms are very clean and recently remodeled with a "tech" theme that is somewhat impersonal but fine for a few days

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Thank dswwilson
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear Client, We would like to thank you for taking the time to send us your comment about your stay in our hotel. We are glad to know that you had a good stay with us and that our services met your expectations. We hope you will join us again in the near future. Kindest regards. Ana Sanz Directora

Kassel, Germany
Reviewed 10 January 2015

A modern hotel in central location in Madrid. The rooms size was just ok but two single bed instead of one double bed. No heating in the room and as it was winter time it was very fresh or I was not able to operate it. The only warm place was under the shower and in the breakfast room but...

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Helpful?
Thank Rudimy
Ana S, General Manager at Petit Palace Mayor, responded to this review

Dear guest, Thank you to let Tripadvisor users and us know about your experience in our Hotel Petit Palace Mayor. We regret not having heat in your room. Our reception is open all day, they could explain how to put the heating in your room. We send your comments to breakfast staff to change products daily. We inform you that...

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04/06/2017 05/06/2017
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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
This boutique hotel is next to Madrid's Plaza Mayor and 5 minutes walking from the Royal Palace and Puerta del Sol. It's centrally located, with Opera Metro Station 200 metres away. The Prado Museum and Retiro Park are a 5-minute Metro trip away. All of the modern and stylish rooms at the Petit Palace are equipped with a flat-screen TV with satellite channels, hydromassage shower, free Wi-Fi and an iPad can be provided on request. A buffet breakfast is served daily in the breakfast room, set in an authentic 19th-century wine cellar. The hotel offers guests the free use of bicycles. The market of San Miguel is opposite the hotel. Here you can taste a variety of typical Spanish products. ... more   less 

Additional Information about Petit Palace Mayor

Address: Calle Mayor 46 | City Center, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: $149 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Mayor 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Petit Palace Mayor Madrid
Hotel Style:
#82 Family Hotel in Madrid
#99 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Mayor staff and other travellers.
11 questions
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Questions? Get answers from Petit Palace Mayor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room that faces a road if your ears are sensitive to electrical buzzing noises”
Y6895XYcarmenl, 3 May 2017 | Read review
“Best view top floors rooms, withy panoramic view of half old Madrid. Spot a few landmarks and you are ready to walk a short distance.”
cainetrip, 29 Apr 2017 | Read review
“I went with the balcony option - I would repeat the choice.”
  • Free champagne for 2 on arrival (sadly, I was alone, lol)
  • View from balcony at night
457kitn, 2 Apr 2017 | Read review
“Family rooms are very good those travelling with 02 kids”
bchittaranjan, 27 Mar 2017 | Read review
“Rooms on the bottom floor are very quiet.”
tamarahaddad, 25 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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