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Hyatt Centric Gran Via Madrid

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Calle Gran Via 31, 28013 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$190
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Traveller (313)
Room & Suite (132)
Dining (85)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20-06-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-06-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 479 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Bienvenido to Hyatt Centric Gran Via Madrid, your Launchpad for exploration! Drop your bags, step outside, take in a deep breath and hit the Gran Via, our beloved “Spanish Broadway”, to shop to your heart’s content. Once you’ve worked up an appetite, head to the Mercado de San Miguel where you can drink with the locals or sample the spicy pimientos de Padron, a spicy Spanish favorite. Sure, our hotel is close to museums, monuments and much more, but we’d rather tell you all about our favorite spots for delicious pinchos and unique local art. Sound good? We think so, too! Let’s get out and explore!
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, Italian and 1 more
565Reviews7Q+A28Room tips
Traveller rating
  • 446
  • 76
  • 24
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  • 13
Time of year
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Popular mentions
Vansilli wrote a review Jul. 21
Montreal, Canada
Great rooftop to relax, beautiful hotel, extremely polite and professional staff. The hotel is on a very beautiful and wide street with shopping and restaurants all around. Central to a lot of places where you can walk alot.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Kin T wrote a review Jul. 17
Houston, Texas
In addition to its convenient location, good amenities and comfortable beds, the staff’s hospitality further enhances your stay and visit. The hotel manager Alberto and the front desk supervisor Elena are both very friendly. They try their best to accommodate your needs and help with any issues / questions. They also have a strong team that shows the same hospitality. You can’t go wrong with this hotel and certainly hard to beat the price
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Date of stay: June 2021
Value
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Response from Cristina Sancenon, Director General at Hyatt Centric Gran Via Madrid
Responded 4 days ago
Dear 64Okint, Thank you for taking the time to share your recent experience at Hyatt Centric Gran Via Madrid. It is always a pleasure to hear kind words about the hotel, especially regarding our service. Our whole team works hard to provide the best possible service to our guests in every way. We always want our guests to feel home away from home. I am so glad our team could assist you in every way, and recommendations for restaurants, and must-see places were worth your while! We hope to have you in the beautiful city of Madrid soon, and back in the hotel. Take care,
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Danny Dams wrote a review Jul. 14
Kasterlee, Belgium
located in the center of the shopping area, we enjoyed the high profile comfortable room. Corona safe environment. From here you can organize walks to all the touristic hotspots. The max was the rooftop bar/restaurant where we went every day...
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from Cristina Sancenon, Director General at Hyatt Centric Gran Via Madrid
Responded 1 week ago
Dear DannyDams, One of the many great aspects of Hyatt Centric Gran Via Madrid is the centricity of it. The top spots, the trendiest restaurants and clubs, and all the hidden treasures of Madrid are all within walking distance of the hotel. We hope you enjoyed your stay both in the hotel as well as in Madrid. If you ever find yourself in Madrid again, we would be honored to have you back! Farewell from Madrid,
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Jack S wrote a review Jul. 12
Panama City, Panama
This Hyatt Centric is really a 5 star hotel. They give good quality slippers! In the website, the photos of the rooms look basic, but in reality, they have enough closet space, drawer space, good lighting and decoration. Had a bit of confusion with the AC control but I sorted it out and it cooled well. My room on the 8th floor had a balcony which overlooked the hotel next to the Hyatt Centric. The room is not large but it is well designed and makes you feel like home. I felt very comfortable and would recommend this hotel and certainly stay again.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Cristina Sancenon, Director General at Hyatt Centric Gran Via Madrid
Responded 1 week ago
Dear Jack S, There is nothing better than to hear a guest's expectations of the hotel have been exceeded. Our team goes above and beyond every day to make sure we offer the best possible service. We want to make our guests stay memorable and enjoyable. We are so glad you enjoyed our facilities and our service. If you ever find yourself in Madrid again, we would be honored to have you back in the hotel! Take care,
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cstewartDallas wrote a review Jul. 11
Dallas, Texas
Hyatt Centric Gran Villa is central to everything. The staff was tremendously helpful in making restaurant recommendations and reservations. Great rooftop bar overlooking the Gran Via was a perfect location to have a beverage and enjoy the beauty of a rooftop view of Madrid.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Cristina Sancenon, Director General at Hyatt Centric Gran Via Madrid
Responded 1 week ago
Dear cstewartDallas, We are so glad our team ́s recommendations were to your liking. Everyone in our team works hard to be well informed on all the new hot spots in the city, and to be able to recommend the best local museums, restaurants, clubs, and parks. Our goal is to create an authentic and true-to-Madrid experience for all our guests. We hope to have you back soon in the beautiful city of Madrid and back in the hotel! Take care,
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PRICE RANGE
US$228 - US$349 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridGran Via / Sol / Centro
NUMBER OF ROOMS
159
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Frequently Asked Questions about Hyatt Centric Gran Via Madrid
Which popular attractions are close to Hyatt Centric Gran Via Madrid?
Nearby attractions include Gran Via (0.4 km), Civitatis (0.2 km), and Linked Minds Escape Room (0.4 km).
What are some of the property amenities at Hyatt Centric Gran Via Madrid?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Centric Gran Via Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Centric Gran Via Madrid?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Hyatt Centric Gran Via Madrid?
Conveniently located restaurants include SteakBurger Gran Vía 55, Lettera Trattoria Moderna, and Entre Santos Madrid.
Are there opportunities to exercise at Hyatt Centric Gran Via Madrid?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Hyatt Centric Gran Via Madrid located near the city centre?
Yes, it is 0.6 km away from the centre of Madrid.
Are any cleaning services offered at Hyatt Centric Gran Via Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Centric Gran Via Madrid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Centric Gran Via Madrid?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to Hyatt Centric Gran Via Madrid?
Many travellers enjoy visiting Royal Palace of Madrid (0.9 km), Plaza Mayor (0.6 km), and Museo Cerralbo (1.0 km).