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Barcelo Emperatriz

639 reviews
#14 of 441 Hotels in Madrid
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Traveller (195)
Room & Suite (28)
Dining (7)
Overview
  • Excellent80%
  • Very good16%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Rooftop Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from Barcelo Emperatriz
Special Offer: 15% off for St Valentine
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)Write a Review
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200
44
13
3
3
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200
44
13
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Show reviews that mention
All reviewswifi devicesmall rooftop poolbusiness schoolclose to city centrebarrio salamancahigh end shoppinghotel is locatedpillow menucalle serranoquiet neighborhoodgreat amenitiesgorgeous hotelreal madrid stadiumrecommend this hotelfamily roombernabeu stadiumtwo metro stations
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1 - 5 of 263 reviews
Reviewed 1 week ago

Great hotel with all the accommodations we needed. Definitely a 5 star hotel which you can feel as soon as you step in. Great staff which greeted you warmly every time you entered and assisted you with anything you need. Rooms are updated with all...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank brandont720
Response from BarceloEmperatriz, Guest Experience Manager at Barcelo EmperatrizResponded 1 week ago

Dear Brandon, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Moreover, we thank you for your kind words towards...More

Hotel's Favourite
Reviewed 30 November 2017 via mobile

Stayed for 4 nights, the Suite was very well appointed, breakfast had a good selection and above all the service was superior, location is off the city center, at the more Posh area of town, its a short taxi or metro ride to the Centro...More

2  Thank Nissan C
Response from BarceloEmperatriz, Guest Experience Manager at Barcelo EmperatrizResponded 2 December 2017

Dear Guest, Thank you for choosing Barceló Emperatriz and your time to write this nice review. We are glad to know that you had a nice stay with us and you value so posetively some aspects as our breakfast and our suite. Addionaly, we are...More

Reviewed 1 week ago

Small delux room, not very convenient. The rooms are not soundproof at all!!! We heard the neighbors every night and had to call the reception to calm them. Breakfast and New Year dinner are great, we also enjoyed the compliments every day.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank 34eugenio
Response from BarceloEmperatriz, Guest Experience Manager at Barcelo EmperatrizResponded 1 week ago

Dear Eugenio, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Emperatriz. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Regarding the size of...More

Reviewed 2 weeks ago via mobile

Fabulous location. The staff are by far some of the best and the complimentary breakfast at the foyer for those early risers before the breakfast Opens is a lovely touch. Food was really good and rooms v clean and roomy. By far one of the...More

Thank LaResta
Response from BarceloEmperatriz, Guest Relation Manager at Barcelo EmperatrizResponded 1 week ago

First and foremost we would like to thank you for the great review you shared following your recent visit to our hotel and we are delighted to read that we were able to match your expectations. It´s really great that location was useful for you...More

Reviewed 2 weeks ago

I had an enjoyable short stay at this hotel. The cool contemporary feel and decor gave the place a welcoming ambience . The staff were extremely friendly, helpful and professional. I found the location useful for getting around the cityMore

Review collected in partnership with Barcelo Hotels & Resorts
Thank alfaluq
Response from BarceloEmperatriz, Guest Relation Manager at Barcelo EmperatrizResponded 1 week ago

Dear Alfaluq, Thank you for the great feedback of your recent stay at our Barceló Emperatriz; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$188 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$188 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (195)
Room & Suite (28)
Dining (7)
Hotel & Grounds (228)
Bathroom (14)
Business Centre & Event Rooms (1)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
Ask a question
misssamcowan
16 June 2017|
AnswerShow all 3 answers
Response from BarceloEmperatriz | Property representative |
Of couse they have. For further information, please do not hesitate to contact us.
0
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Google Translation
Zandra B
26 April 2017|
AnswerShow all 10 answers
Response from BarceloEmperatriz | Property representative |
Dear Zandra, Thank you very much for having chosen us for your stay. Taxi to/from airport has a flat rate of 30€, you can also take Metro transportation nº8 to Nuevos Ministerios, then change 1 Stop to Gregorio Marañon... More
0
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Google Translation
ahr
12 February 2017|
AnswerShow all 3 answers
Response from BarceloEmperatriz | Property representative |
Dear future guest, Premium Balcony rooms are on the 7th floor. They are facing to our street c/ López de Hoyos, which is pretty quite, from the balcony you'll see palaces that currently belong to embassies.
0
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Google Translation
Room Tips
"Spacious rooms"
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"Stay away from 302 & any in corners"
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"718 Overlooks the gardens below. Comfortable room."
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"Best in Class!!!"
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