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Barcelo Emperatriz

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258 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Dublin
Reviewed 3 days ago NEW

The Barcelo Emperatriz hotel was excellent. The staff were really efficient and informative about their city. The room was lovely and while on the small size , as with all capital cities, it had everything we needed and was really pleasant to stay in. Food in hotel was lovely but there were plenty of small and nice restaurant in the...

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Helpful?
Thank Mary F
Maastricht, The Netherlands
Reviewed 4 days ago NEW

I stayed at this hotel when it was still the Hesperia and it was in need of some repair. I must say that they have done such a good job. I also believe they have hired a lot of new members of staff, as they were very friendly and helpful. The rooms are actually quite spacious and the value for...

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Thank WeeMan22
Community of Madrid, Spain
Reviewed 5 days ago NEW

I have been there and I loved it every single time. I also have friends that stood at Barcelo and everybody was really happy with everything: room, hotel, food, services etc. Check their offers because you might get a really good deal. Great job, Barcelo!

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1Thank Mayazakyyy
Bucharest, Romania
Reviewed 5 days ago NEW

The hotel is very nice, a new one, clean, with tasty breakfast. Inside the hotel you will finde familiar atmosfere provided by great staff. 5 min walk to metro station- Gregorio Maranon (10 and 7 line). The bad thing is the room that haven't carpet on the floor, if you exepect that in 5* hotels.

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Thank easycityguide2016
Reviewed 6 days ago NEWvia mobile

I've been throughout the world and stayed at many 4-5 star hotels. This is a very prettily appointed hotel, brand new or beautifully renovated, modern, stylish and well situated hotel which could pass as a boutique hotel. The rooms are very well equipped, the bathroom was super modern and very comfortable. The staff gracious. Alba at the front desk was...

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Thank Mishapiano
Madrid, Spain
Reviewed 1 week ago

The staff is amazing. Every single staff member was friendly, helpful and accommodating. The location is the perfect location within walking distance to many nice restaurants and bars. The hotel is quiet, safe and comfortable for my family.

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Thank fredericksent
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

I booked this hotel for my boyfriends 20th birthday as a surprise! I honestly can't fault this hotel one bit. It really is amazing and one of the best hotels i think i have ever stayed in! The interior design is very modern and beautiful and the room was truly unbelievable - i absolutely loved the bathroom too!!! The staff...

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Thank Emily S
Guaynabo, Puerto Rico
Reviewed 1 week ago via mobile

Service is excellent and the staff very attentive. Definitely coming back. It is not in the center but very close to shopping area and restaurants. Although it looks sophisticated they were patient with our children specially our young daughter.

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Helpful?
Thank Lucas R
BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review

Dear Lucas R, Thank you very much for choosing Barceló Emperatriz and for taking the time to share your comments on Tripadvisor. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Again we thank you for this wonderful review, it has been a pleasure for us to read that you would definetely come back!...

Dayton, Ohio
Reviewed 2 weeks ago

We stayed just one night to catch our flight to go back to US. Location is a little away from everything, however the metro station is across the street. The room is very updated, clean, comfortable beds, pillow menu, lots of amenities.

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Helpful?
Thank Lourn2
BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review

Dear Lourn2, Thank you for making our Barceló Emperatriz your choice hotel on this occasion and for your very kind review give it to the travel community of Tripadvisor. As you said, we are not located in the old town, but you can get there very easyly in about 10-15 minutes by bus or metro. We are very well communicated...

Nottinghamshire, United Kingdom
Reviewed 3 weeks ago via mobile

Everything you could ask for cleanliness it is like new. Staff friendly, courteous, very professional, good walk to get to the central attractions, but underground trains just 200 mts away just a couple of stops and you are in the vibrate city with shops,street music, street entertainers, and the famous sites. Advantages for the hotel it is on the edge...

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Helpful?
Thank stirlandd
BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review

Dear strilandd, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us and our city. Thank you very much also for your nice words about our colleagues. Regarding the breakfast, it might seem a bit expensive but It is a full buffet consisting of a range variety of high...

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Restaurante Mutis
Restaurante Mutis
Cuisines: Mediterranean
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Barcelo Emperatriz

Address: Calle Lopez de Hoyos 4, 28006 Madrid, Spain (Formerly Hesperia Emperatriz)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $158 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Barcelo Emperatriz 5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Barcelo, Agoda, Orbitz, Travelocity, Odigeo and TripOnline SA so you can book your Barcelo Emperatriz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hesperia Emperatriz Hotel Community Of Madrid
Hotel Style:
#8 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Emperatriz staff and other travellers.
4 questions
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Questions? Get answers from Barcelo Emperatriz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 5th floor: it was very good”
 of 5 bubbles 389cl_liar, 7 Oct 2016 | Read review
“No noise in any rooms as not situated on a main road”
 of 5 bubbles 885wendyr, 23 Sep 2016 | Read review
“The higher the better”
 of 5 bubbles GWHAM, 22 Sep 2016 | Read review
“We stated on 5th floor, was very quiet”
 of 5 bubbles L2562YZjamesb, 3 Jul 2016 | Read review
“Think best is 8th floor. Ours 7th w/ street view & balcony. Would again. We looked @ inner room & was small/dark. Get what you pay for!”
 of 5 bubbles samsungr700, 15 Jun 2016 | Read review
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