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NH Collection Palacio de Tepa

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#35 of 447 Hotels in Madrid
Certificate of Excellence
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NH Collection Palacio de Tepa
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978 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Tiburon, California
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed yesterday NEW

I recommend you keep searching for another hotel. There must be better places to stay in Madrid. Here is why: - Noisy rooms with very basic design. My husband and I booked a Junior Suite and initially were provided a room on the 1st floor above reception with view back onto the plaza (one floor suite). Above our room, as... More 

Helpful?
Thank PlayaChicago
Corfu, Greece
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 days ago NEW via mobile

My husband and I stayed here for 4 nights. I was impressed how close it was to everything. The room was just perfect for us we had a huge queen size bed. We had booked our room with breakfast which was nice but could have been better. I want to mention the staff here are great they make you feel... More 

Helpful?
Thank Corfu78
Wirral, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We were impressed with this hotel which is perfectly located. We walked to all of the attractions and didn't feel the need to catch the tube. There is an abundance of tavernas and tapas restaurants at every turn. The room was comfortable with a large bed and pillow selection and a lovely coffee maker. We found the room to be... More 

Review collected in partnership with NH Hotels

Helpful?
Thank GillL-Wirral
home grown aussie
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago

This was a great location with a beautiful room and facilities in the room. Bed was so comfy. Check in staff were exemplary and so very welcoming. Will definitely recommend and will return if I have the opportunity.

Review collected in partnership with NH Hotels

Helpful?
Thank aussie_holiday_girl
Santo Domingo
1 review
Reviewed 2 weeks ago via mobile

We really enjoyed our stay at this romantic Palace of Tepa, where we received superb service from the Staff who cared for our every little need. The Hotel is located at he very heart of Madrid, close to Plaza Mayor and Gran Vìa and sorrounded by many nice restaurants and bars. The hotel room was a junior suite, with a... More 

Helpful?
Thank Olga P
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Stooce, thank you for your excellent comments about our hotel and staff and for sharing your experience in our Hotel ,I am glad to know that you enjoyed your stay with us during your last visit to Madrid! Comments such as yours are inspiring for our continuous improvements. The entire NH Collection Palacio de Tepa team look forward to... More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Nice location, 3 minute walk to Plaza Mayor and 7 minutes from Plaza del Sol. Has a nice small square/plaza at the back of the hotel and convenient access to breakfast cafes and churros place. Yummy tapas bar Golfo de Bizkaia located at the ground floor of this hotel.

Helpful?
Thank Kat G
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Kat G, thank you for sharing your opinion in Trip Advisor. We are really glad to know you enjoyed your stay with us . I would like to thank you for mentioning our location, which is great to discover the city. We hope to welcome you back soon. Best regards. More 

Miami, Florida
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

We stayed here last week and it was a perfect choice as the location is perfect to walking to everything. Comfort was great and the room very quiet considering your right above the action. Also super clean room. One person we must name is Orson the concierge with the greatest attitude ever who was amazing in everything he recommend was... More 

Helpful?
Thank Mikeinmiami56
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Mikeinmiami56 thank you for your comments regarding your last experience in NH Collection Palacio de Tepa. We are very happy to hear that you enjoyed your stay. Your comments are a great help to encourage our team and we really hope to seeing you soon! Best regards. More 

Ascot, United Kingdom
Level Contributor
77 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

We spent 4 nights in this very comfortable hotel in the heart of Madrid. The hotel is convenient for all of Madrid's leading attractions. We were in a large group of 60 people. The hotel did its best to put us all up in the best suitable rooms for the different age ranges. Breakfast was wholesome and well presented. The... More 

Helpful?
Thank trevorviegas
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear trevorviegas, thank you for sharing your opinion in Trip Advisor. We are glad to know that you enjoyed our hotel and we were able to meet your expectations. I appreciate you pointing out our location, which indeed is ideal to visit Madrid from the inside. We hope to welcome you again soon.Best regards. More 

Zurich, Switzerland
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

We spent two nights in this awesome hotel, ideally located in the old town, fully in the vibrant life of Madrid. Very friendly staff, perfect beds and a good air condition, with which you still sleep well at night. The rain shower is another highlight.

Helpful?
Thank srszrh
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear srszrh it is fantastic to read that you have very much enjoyed your stay in NH Collection Palacio de Tepa, thank you for sharing your experience in TripAdvisor. Comments such as yours are our inspiration. The entire Hotel team look forward to hearing from you soon. Best regards. More 

Zaragoza, Spain
Level Contributor
93 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 4 weeks ago

We stayed one night at the Palacio de Tepa before our flight. We like it because of its location, just off Plaza Santa Ana where there are many cafes and restaurants and a lively scene. It is also a beautiful building, tastefully decorated. At check-in you're offered a drink of your choice, water, juice or cava. We had a superior... More 

Helpful?
Thank pelbro
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Pelbro thank you for having chosen our Hotel for your recent stay in Madrid, I would like to express our gratitude for this excellent comments of our hotel and for sharing your experience with us. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards. More 

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 

Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $204 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline, Travelocity, HotelTravel.com, NHHotels, Cheap Tickets, Agoda, Odigeo and Jetsetter so you can book your NH Collection Palacio de Tepa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#28 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Tepa staff and other travellers.
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Questions? Get answers from NH Collection Palacio de Tepa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See Orson the concierge who knows Madrid like the back of his hand”
 of 5 bubbles Mikeinmiami56, 13 Nov 2016 | Read review
“Avoid the rooms facing the Atocha Road as they can be noisy.”
 of 5 bubbles trevorviegas, 7 Nov 2016 | Read review
“Try to get a superior room, well worth it.”
 of 5 bubbles 449jamesh, 30 Oct 2016 | Read review
“5th floor was great.”
 of 5 bubbles Kaser, 22 Oct 2016 | Read review
“We LOVED the top floor because of the vaulted ceiling - a very tall person might not!!”
 of 5 bubbles Chandleronthemove, 13 Oct 2016 | Read review
5 of 5
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