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NH Collection Palacio de Tepa

Booking.comUS$180*
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#31 of 445 Hotels in Madrid
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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NH Collection Palacio de Tepa
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1,052 Reviews from our TripAdvisor Community

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Showing 607: English reviews
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Praha
Reviewed 2 days ago NEW

It was my third stay in Madrid and I wanted to enjoy it.This was the reason to choose 5star hotel, in perfect central location, with nice architecture. The breakfast were very good. The staff helpfull. Unfortunately we got for the first night the room 417 faced to Calle Atocha. I know, that there is a lot of noise in Madrid,...

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Helpful?
Thank MartinGRRR
Brussels, Belgium
Reviewed 3 days ago NEW

Very helpful staff, excellent service, spotless and conveniently located near Puerta del sol, all shopping and main monuments at walking distance. Metro to every where is very close by. There are great restaurants in the vicinity, and taxis are available at al time.

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Helpful?
Thank asarghin
Stavanger, Norway
Reviewed 6 days ago NEW

Perfect hotel for a city break! Our first stay in Madrid. I'm so happy that I choosed Palacio de Tepa! Wonderful service and great location. Outstanding breakfast - fresh food beautifully presented. We will return anytime we are in Madrid. Very nice location ! Quiet, no traffic. Many cosy restaurants just outside the door!

Review collected in partnership with NH Hotels
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Helpful?
Thank Tatiana R
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Tatiana R, Thank you very much for your fantastic comments about us! We are glad to read that you enjoyed the Hotel and services as well as the area. We are all looking forward to welcoming you in your next trip to Madrid. Kind regards,

Boca Raton, Florida
Reviewed 1 week ago via mobile

Only had two days and one night in Madrid and found the location of this hotel to be great. The room and bed was very comfortable and the staff was very nice and helpful. Walked to just about everything that mattered. Really enjoyed my stay and will be back

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Helpful?
Thank Hisfriend
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear Hisfriend, Thank you very much for your feedback. We are really happy to know that we achieved our goal… to make you enjoy your stay and have you back with us soon. We are all looking forward to welcoming you! Best regards,

Caracas, Venezuela
Reviewed 1 week ago

Excellent is the best word for this hotel All the employees try to do the best during your travel The location is close of the Puerta del Sol and the metro station The breakfas t are delicious The room is always ready and very clean

Review collected in partnership with NH Hotels
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Helpful?
Thank Vittoria A
PalaciodeTepa, Director de Relaciones Públicas at NH Collection Palacio de Tepa, responded to this review

Dear Vittoria A, Thank you very much for taking a few minutes to give us your feedback. We are very happy to know that we have been able to fulfill your expectations. We are all looking forward to meeting you again very soon. Best regards.

kuwait
Reviewed 2 weeks ago

Amazing Location. Went in April for 5 days and stayed at NH Collection Palacio De Tepa. We were a family of 3 and we stayed in the Junior Suit (room #108). the Pros: 1) The room was great and clean 2) the staff were great. Julia who worked in Concierge was amazing and really helpful in answering our questions and...

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Helpful?
Thank eskimo96
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear eskimo96 thank you for having chosen us for your recent stay in Madrid, we really appreciate you decide to share your experience in our Hotel whit the rest of Tripadvisor users. We highly value your opinion in our process of continuous improvement . We all look forward to hearing from you soon, Best regards.

Lewisville, TX
Reviewed 2 weeks ago

Very professional service from the doorman to the maintenance workers (I had a slight problem with my door not locking when leaving and it was fixed within 5 minutes of me telling the front desk) Hotel is located in a great location with many places to eat, drink and shop right out the door. Was upgraded to a Junior Suite...

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Helpful?
Thank flexjet1
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear flexjet1 thank you for having chosen our Hotel for your recent stay in Madrid, I would like to express our gratitude for this excellent comments of our hotel and for sharing your experience with us. The complete NH Collection Palacio de Tepa team hope to see you soon!!! Best regards.

Escazu, Costa Rica
Reviewed 3 weeks ago

My husband and I loved this hotel so much we booked it again. We stayed 5 nights, and they still have it right...From the Nespresso machine, free bottled water daily, bathroom amenities, soaking tub, rainfall shower, king size bed, room service, maid service 2x a day and more, they are still on top of everything. Our stay couldn't have been...

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Helpful?
Thank LadyDiana65
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear LadyDiana65 thank you for your excellent comments and for sharing your experience in TripAdvisor, I am glad to know that you enjoyed your stay with us during your last visit to Madrid!. The entire NH Collection Palacio de Tepa team look forward to welcoming you back in a very near future! Best regards.

Reviewed 3 weeks ago via mobile

It is nice hotel and room are very nice, quiet and clean. Good bed. The breakfast is really good with so many "fresh" eggs/fruits/cakes.... If I have the opportunity to come-back in Madrid I will choose the same hotel

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Helpful?
Thank PatrickR408
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear PatrickR408, Thank you very much for taking a few minutes to share your opinion. We are glad to read that your room and our breakfast pleased you. The entire team of the Hotel are looking forward to welcoming you again very soon. Best regards,

Boston, Massachusetts
Reviewed 3 weeks ago

Wonderful service and great location. Outstanding breakfast - fresh food beautifully presented. We will return anytime we are in Madrid. the guest services desk was very helpful in making reservations and suggesting restaurants. The check in and check out was easy, pleasant and efficient.

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Helpful?
Thank turleyharpin
PalaciodeTepa, Director de Relaciones con Clientes at NH Collection Palacio de Tepa, responded to this review

Dear turleyharpin, Thank you very much for your kind words! Comments like yours inspire us to continuously improve our services with a great smile. We will be very happy to welcome you again in your next trip to Madrid. Warm regards,

1,231 photos of this hotel

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Junior Suite #103 (87)
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Standard Room #406 (51)
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Suite Room 202 (74)
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Suite Room 301 (10)
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14/05/2017 15/05/2017
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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Historic 19th century palace located in Madrid's Las Letras district, the NH Collection Palacio de Tepa is surrounded by history and romance. Just a five-minute walk away, the famous Plaza Mayor and next to Plaza Santa Ana enchant tourists and locals alike. ... more   less 

Additional Information about NH Collection Palacio de Tepa

Address: San Sebastian, 2 | Barrio de Las Letras, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $171 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Palacio de Tepa 5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with NHHotels, Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, Priceline, Cheap Tickets, Agoda, TripOnline SA, Travelocity, getaroom.com, Evoline ltd and HotelQuickly so you can book your NH Collection Palacio de Tepa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Palacio De Tepa Hotel Madrid
Hotel Style:
#11 Romantic Hotel in Madrid
#14 Business Hotel in Madrid
#16 Family Hotel in Madrid
#25 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Palacio de Tepa staff and other travellers.
22 questions
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Questions? Get answers from NH Collection Palacio de Tepa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never take room 201 (suppose 101, 301 or 401 is the same)!!! Ask for rooms faced to Calle de San Sebastian”
MartinGRRR, 29 Apr 2017 | Read review
“Rooms facing Calle Santiago are quieter.”
JohnV96QR, 22 Mar 2017 | Read review
“Our room faced San Sebastian street and found the noise to be very high at night.”
I5086DClisam, 14 Mar 2017 | Read review
“We stayed in room 523, which I think was larger than most other rooms in the hotel.”
georgei367, 23 Jan 2017 | Read review
“Upper room, but avid first two or three rooms closest to Calle Atocha due to some traffic noise.”
Reamor, 20 Jan 2017 | Read review
5 of 5
Booking.com
US$180* /night
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TripAdvisorUS$180
CheapTicketsUS$217
PricelineUS$180
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Prices are for 1 room, 2 adults
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