We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Ritz, Madrid

Show Prices
#31 of 444 Hotels in Madrid
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Ritz, Madrid
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,720 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,046: English reviews
Start your review of Hotel Ritz, Madrid
 Click to rate
Alabama
Reviewed yesterday NEW

It's a classic hotel in the perfect location with comfortable rooms and an incredibly helpful staff. What's not to like? Every single person we interacted with at the hotel during our stay was very pleasant and went out of their way to help. The folks at the concierge desk were particularly helpful. The front desk people are also wonderful -...

 Report
Helpful?
Thank Dan S
Finland
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

Our 2nd stay at Ritz Madrid was absolutely heavenly. Returning guests are welcomed with recognition and style. I love the feeling of staying in a hotel where they make you feel special and pampered. At Ritz we certainly felt like royalties. We were well taken care of by each and everyone from the staff. There were lovely welcome surprises waiting...

 Report
Helpful?
1Thank TeemuHuotari
About Hotel's Favourite Review
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear TeemuHuotari, Thank you very much for your kind comments and for coming back to your home away from home! Your Security, our staff, the special amenities on suite and your experience staying with us is very important to us. Rest assure we will continue to surprise you for good for your next stay at the Ritz Madrid as different...

New Jersey
Reviewed 2 days ago NEWvia mobile

Lovely dignified and elegant hotel within walking distance of the three major museums. We had connecting rooms for my daughter and her friend. I liked that the hotel was not shoe-horned in between buildings on a narrow street and it was not claustrophobically-located, it was on a small semicircle plaza. I looked out the window and realized duh! we were...

 Report
Helpful?
Thank ShoresVillas
great britain
Reviewed 4 days ago NEWvia mobile

We stayed here for four nights and had a wonderful time. Arrival greeting was warm and friendly, check in quick and a complimentary glass of Moët in the glorious lounge whilst our room was being prepared. The pianist in the lounge is excellent and everything about the hotel is elegant stylish. Our bedroom was clean, good toiletries and we ignored...

 Report
Helpful?
Thank oldcharity
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear oldcharity, Thank you for choosing us during your stay in Madrid! We are glad you enjoyed our location, breakfast and room. We like to recommend also one of our pirvate car and driver for a sightseeing of the city or a walking guided tour to catch the spirit of the city. We are looking forward to welcome you back....

Sao Paulo, SP
Reviewed 5 days ago NEW

The hotel is walking distance to almost all tourist sites, and is just right across from Museo Del Prado. Having breakfast on the balcony of my room and looking at the museum every morning, was a unique experience. And when you close the balcony window and curtains, there is no light... neither noise! The only thing I can think of...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Rafael B
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear Rafael B, Greetings from Madrid and thank you very much for choosing Hotel Ritz during your recent stay in town. Thank you as well for your great comments about our service, location and facilities. We take note of your kind comments on the hall and my apologies if the carpets were not up to your expectations. We have recently...

Atlanta, Georgia
Reviewed 1 week ago NEW

The flawless service and gorgeous public spaces made up for rooms that were in need of a refresh. The One bedroom suite overlooked the square was beautiful, spacious and the bathroom was large with all the upscale Ritz amenities and lovely turndown service. The lively lobby lounge was buzzing with Champagne, Cava and Prosecco and lovely Armani, Chanel, and Loewe...

 Report
Helpful?
Thank TRAVELARBITER14
HotelRitzMadrid, Manager on Duty at Hotel Ritz, Madrid, responded to this review

Dear TRAVELARBITER14, Thank you for your kind comments! Of course we take note of your comment on the room. We really appreciate your visit and we will be delighted to welcome you back. Kindest regards, Alejandro Alegre. Manager on Duty.

Burlington, Ontario
Reviewed 1 week ago

The Ritz is next to the Prado museum and is located centrally making it easy to visit important museums and the Palacio Reial. Very close to the Atocha railway station and a half hour's drive to the airport off peak hours. The Hotel was excellent and we loved dining at the Goya Restaurant. The staff and service were excellent. Ask...

 Report
Helpful?
Thank Vagnair
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear Vagnair, Thank you for staying with us on your last visit to Madrid!. We really appreciate your comments on service, location and our lovely Goya Restaurant. We recommend to come back, as you like photography (I suppose!), in May to assist to PHotoEspaña with amazing exhibitions. Kindest regards, Alejandro Alegre. Duty manager

London
Reviewed 1 week ago

I am quite a fan of old school hotels, and was quite excited about trying out the Ritz. For me, it just doesn't work as a top-end hotel. Too faded, too stuffy. It felt almost sad to see something with such a history and sense of its own importance, so visibly fraying at the seams. Start with the pluses: -...

 Report
Helpful?
1Thank JT14
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear JT14, Greetings from Madrid and thank you very much for choosing Hotel Ritz during your recent stay in town. Thank you as well for your comments about our service and location. My apologies if the room was not up to your expectations. We do have 162 different rooms and each one is unique in size, shape and decoration. Upon...

Barcelona
Reviewed 1 week ago

Ritz is an amazing hotel full of history and with outstanding service as well as attention to details. Location is perfect and the staff makes you feel at home. Will come back for sure. Thanks again for a great stay

Review collected in partnership with this hotel
 Report
Helpful?
Thank matd271
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear matd271, Thank you for your amazing comments about our service and attention to details. We will be delighted to welcome you back to the Ritz Madrid!. Kindest regards, Alejandro Alegre. Duty Manager.

Asturias, Spain
Reviewed 1 week ago

The best staff anywhere. A few steps to the best museums and best restaurants. Great shopping at elegant Barrio Salamanca is a 10 minute stroll away. Old Madrid, best tapas at Mercado San Miguel and surroundings are within a 15 minute walk.

Review collected in partnership with this hotel
 Report
Helpful?
Thank joseeduardos144
HotelRitzMadrid, Duty Manager at Hotel Ritz, Madrid, responded to this review

Dear joseeduardos144, Thank you for choosing us during your recent stay in Madrid. We really appreciate your kind comments about our staff and location. We will be delighted to welcome you back to the Ritz Madrid! Kindest regards, Alejandro Alegre. Duty Manager.

1,633 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (831)
Viewed
Room/Suite (138)
Viewed
Bathroom (51)
Viewed
Dining (61)
Viewed
Hotel & Grounds (210)
Viewed
View from Room (27)
Viewed
Family/Play Areas (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (338)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (690)
Viewed
Amenities (20)
Viewed
Deluxe Room (76)
Viewed
Gold Classic Room (81)
Viewed
Gold Deluxe Room (88)
Viewed
Junior Suite (143)
Viewed
Presidential Suite (71)
Viewed
Red Classic Room (83)
Viewed
Dining (52)
Viewed
The Hotel (76)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (112)
Viewed
Room/Suite (35)
Viewed
Hotel & Grounds (25)
Viewed
Dining (10)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (3)
Viewed
Other (34)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Huertas
The Westin Palace Madrid
Chamberi
Hotel Orfila
Hotel Orfila
#1 of 444 in Madrid
905 reviews
Chueca
The Principal Madrid
The Principal Madrid
#13 of 444 in Madrid
853 reviews
Show Prices
Show Prices
Show Prices
Barrio de Salamanca
Hotel Villa Magna
Hotel Villa Magna
#7 of 444 in Madrid
580 reviews
Huertas
Hotel Villa Real
Hotel Villa Real
#32 of 444 in Madrid
1,609 reviews
Centro
Gran Melia Palacio de Los Duques
Show Prices
Show Prices
Show Prices

Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Free Parking
Official Description (provided by the hotel)
Located in the best area of Madrid, facing the Prado and the Thyssen Museum, Hotel Ritz, Madrid is a legendary 104 years old Grande Dame from Europe. The standard of its service and unrivaled prestige have earned it a place among the world's best hotels. Immaculately presented rooms and suites, and elegant dining in our restaurants and our beautiful al fresco garden terrace in summer, make Hotel Ritz the perfect place to stay in Madrid. ... more   less 

Additional Information about Hotel Ritz, Madrid

Address: Plaza de la Lealtad 5, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: $401 - $820 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Ritz, Madrid 5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Expedia, Mandarin Oriental, Booking.com, Orbitz, Hotels.com, Cheap Tickets, Travelocity, Despegar.com and Jetsetter so you can book your Hotel Ritz, Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz Madrid
Madrid Ritz-Carlton
Hotel Style:
#11 Business Hotel in Madrid
#11 Family Hotel in Madrid
#17 Romantic Hotel in Madrid
#25 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Ritz, Madrid staff and other travellers.
15 questions
Ask a question
Washoe City, Nevada, United States
Fort Lauderdale, FL
London, United Kingdom
over a year ago

See all questions (15)

Questions? Get answers from Hotel Ritz, Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book through Platinum Travel for upgrades and property benefits!”
  • Beautiful flowers.
  • Well appointed!
  • Spacious bedroom.
  • Well appointed.
 of 5 bubbles TRAVELARBITER14, 20 Mar 2017 | Read review
“Away from the Prado (quite noisy)”
 of 5 bubbles Vagnair, 19 Mar 2017 | Read review
“Many rooms have a view of the Prado Museum and Los Jerónimos Church, and also face a quiet street.”
 of 5 bubbles joseeduardos144, 14 Mar 2017 | Read review
“We always face out toward the plaza/Bolsa, in front.”
 of 5 bubbles 76deem, 13 Feb 2017 | Read review
“All the rooms seem to be outstanding”
 of 5 bubbles LUISCapetown, 19 Jan 2017 | Read review
5 of 5