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Mercure Madrid Plaza de Espana

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Mercure Madrid Plaza de Espana
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1,451 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Madrid Plaza de Espana
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Showing 555: English reviews
Reviewed 2 December 2007

We stayed at the Sofitel Madrid Plaza de Espana for two nights in December 2007. It was the first time for both of us in Madrid and we were pleased with the easy access to the Sofitel. The immediate environment leaves a little bit to be desired but Gran Via and the metro are both in close walking distance. There...

1Thank Sebaty
Reviewed 5 July 2007

This was a good hotel and the only reason I have marked it down is because of the noise and the staff. The front desk was chaotic and when I asked for a taxi it took nearly twenty minutes to get one, as the memeber of staff was constanly interupted by other guests as he was the only one on...

5Thank dcp_7
Reviewed 16 June 2007

We stayed at the Sofitel Plaza Espana for 3 nights in early June. Our room had a king size bed which was one of the most comfortable hotel beds I have ever slept in ! Our room faced the inside courtyard which was great since it allowed for a really dark room in the morning and a good sleep-in (we...

1Thank kzra
London, UK
Reviewed 5 May 2007

We booked the Sofitel through Expedia. No problems with the booking. They were expecting us when we turned up. Nice lobby. Comfortable seating. Our room was on the 1st floor. Decent size, soft comfortable bed. Far too many pillows. We requested non-feather pillows upon arrival at the hotel but this could not be provided. No noise pollution at all. The...

1Thank misterrush
Los Angeles, CA
Reviewed 27 April 2007

The Sofitel Madrid Plaza de Espana is in a very nice location (two blocks from the Ventura Rodriguez metro), the staff is extraordinarily friendly and patient (especially since I don't speak Spanish very well), and the beds were very comfortable. If possible, I would recommend requesting a room with a balcony; it really enhances the hotel experience. Although the regular...

Thank LAjourneyman
Surrey, UK
Reviewed 3 April 2007

Booked this through AUCTIONAIR, the charity auction site. It took some finding, and is down a small side street, which is not the most salubrious area. The hotel was lovely, quaint but very smart, comfortable room, and nice touches, like fruit in the room etc. However, we did not manage to eat dinner in the restaurant, because it never seemed...

Thank sisgb
Reviewed 19 March 2007

Stayed for three days in early March on business. It did seem to be a more expensive than I thought it was worth, but I don't know if that's true in general for Madrid. The location was very convenient. It's right next to several restaurants, including a pub, a good kebab place and a VIPS (restaurant/ convenience store). The room...

2Thank hnewburn
Chavenay, France
Reviewed 1 March 2007

The Sofitel Plaza de Espana is well located but not worth the price you pay for it. Rooms are tatty and old fashioned. I have stayed in a number of Sofitel hotels in the past. This one is one of the worth.

Thank Katergo
Reviewed 26 February 2007

We stayed in this hotel end of December 2006. The hotel is very nice, staff is friendly. However on the 31st December the hotel bar was closed at 10pm, no room service either. I was very disappointed. I recommend this hotel but not on the 31st of December.

Thank DebussyParis
Reviewed 15 February 2007

I have stayed at this hotel four or five times and will return. The first time, I got a room through priceline and had never heard of it before. It has an excellent location, but is down a small street so is not noisy. The staff are always friendly, and the rooms are very nice. The Deluxe Rooms with an...

5Thank BritishVirgin

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Staying in Arguelles

Neighbourhood Profile
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighbourhood


  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Mercure Madrid Plaza de España is a cosy hotel in the heart of Madrid with an elegant and refined atmosphere unique in the city. The hotel combines the French art de vivre and Spanish food and entertainment with its modern design. Our rooms are comfortable and luxurious, our cuisine is delectable and the technology we provide is cutting-edge. Need anything more? Just ask our excellent staff! ... more   less 

Additional Information about Mercure Madrid Plaza de Espana

Address: Calle Tutor 1 | Esquina Ventura Rodriguez, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Arguelles
Price Range: $111 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Plaza de Espana 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Accor Madrid Plaza De Espana
Madrid Sofitel
Hotel Style:
#113 Luxury Hotel in Madrid
#115 Romantic Hotel in Madrid
#125 Business Hotel in Madrid
#128 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Madrid Plaza de Espana staff and other travellers.
19 questions
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Wigan, United Kingdom
9 months ago
Kildare, Ireland
Mumbai (Bombay), India
11 months ago
Fairfax VA

See all questions (19)

Questions? Get answers from Mercure Madrid Plaza de Espana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“de luxe rooms are larger and have a small balcony (good for smokers)”
 of 5 bubbles 789iljah, 26 Jan 2017 | Read review
“rooms directly over the entrance get the noise of the front door opening and closing”
 of 5 bubbles 809PeterL809, 18 Oct 2016 | Read review
“3rd floor rooms were fine overlooking the street”
 of 5 bubbles StevenRob, 11 Oct 2016 | Read review
“Try for an inside room , not sure about the road noise.”
 of 5 bubbles 117bruceh, 8 Oct 2016 | Read review
“High floor rooms at the back have no external noises at night”
 of 5 bubbles CelestiaWales, 1 Jul 2016 | Read review
5 of 5