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Courtyard Madrid Princesa

AMOMAUS$111*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$128*
US$111*
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US$114*
US$114*
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1,563 Reviews from our TripAdvisor Community

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Showing 735: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

Rooms a little dated, however, given the fact we were barely in the room we were not bothered. Shower was very good. Breakfast approx EUR 21 however we were automatically given 50% discount. Good range of fruit, meat, pastries and cereal. Also eggs, smoked bacon. Gym fantastic. pool small and fairly dark. Check timetable for aqua fitness as pool is...

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Helpful?
1Thank London_Calling3
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear London_Calling3, We appreciate you staying with us and sharing your experience. We are happy to know you enjoyed our location. At the same time, we are sorry your room appearance was not what you had anticipated. Please accept our apology. We are undergoing a major renovation of our rooms, and currently we offer 170 new rooms, our Premium rooms....

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

The hotel is nice and has everything you need. Its location is perfect for exploring the city of Madrid. A metro station is just in front of the hotel. Since it is located in such a vibrant area, your weekend stay could be absolutely noisy for until very late night. The room we stayed wasn't facing the main road but...

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Helpful?
1Thank Foo S
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Foo S, Thank you for your review. We are glad to know you enjoyed your stay with us. We look forward to welcome you back soon. Best regards, Customer Care Courtyard by Marriott Madrid Princesa

Reviewed 1 week ago

I have stayed in all kind of Marriott properties atleast 100+ times, and this by far was the worst. The room was old, dated, dingy, the carpet seemed unclean, the sofa so old smelled like someone's sweat. The bed was uncomfortable, the pillows it's laughable of what they have. Between bidet and camode its like 6 inches, if not careful...

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Helpful?
1Thank Shishpan
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Shishpan, Thank you for sharing your thoughts concerning your recent stay with us. Please accept our apology for all inconvenience. We have shared your comments with the team in an effort to improve. We are very sorry our current appearance was not what you had anticipated. We are undergoing a major renovation of our rooms, and we are happy...

Warwickshire, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for two nights. Location is great, very central and right next door to a shopping mall with lots of other shops very close by. Best place to stay if you are there to shop! Starbucks two minutes from the hotel. Hotel overall is pretty tired although clean enough. A lot of noise can be heard from the road....

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Helpful?
1Thank Greener27
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Greener27, We appreciate you staying with us and sharing your experience. It is great to hear that you enjoyed our location. At the same time we apologize for falling short of your expectations concerning our non refurbished rooms and Bistro offer. We are undergoing a major renovation of our rooms and we are very glad to offer our "new"...

Delhi, Delhi, India
Reviewed 1 week ago

Its a decent property with reasonably comfortable rooms. Our room was spacious enough. However, the air conditioning was sub standard and the room was a bit stuffy. Its located 15 min walking from the Plaza espana and biggest retail chain El corte Ingles is next door. So a great place to stay as far as location is concerned. The service...

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Helpful?
1Thank 123iffy
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear 123iffy, Thank you for sharing your review of your recent stay with us. Please accept our apology for all inconvenience. We have shared your comments with the appropriate team to ensure that these were isolated issues that are corrected moving forward. We hope to have the pleasure of welcome you back soon and have the opportunity of better your...

Reviewed 1 week ago via mobile

As a Marriott reward program member I get upgraded to new room. I liked the room interior a lot despite the noice from the elevator next door. The breakfast was great and it cost me 10 euro if I asked for it during check-in in the reception. The hotel exceed my expectations since I was here before four years ago...

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Helpful?
1Thank MONAEM A
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Monaem A, Thank you for sharing your review of your recent stay with us. We look forward to welcome you back in a very near future. Best regards, Customer Care Courtyard by Marriott Madrid Princesa

London
Reviewed 2 weeks ago via mobile

This hotel is located approx 20 minutes from the main area of Madrid, great location within walking distance of all attractions. Hotel is clean, staff attentive and friendly. Breakfast has a vast selection of hot food, cold meats and fruit. Good value for money all round. If you want high end this is not it, if you want decent clean...

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Helpful?
1Thank Joanna T
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dejar Joanna T, Thank you for your review. We hope to welcome you back soon and better tour experience. Best regards Customer Care Courtyard Madrid Princesa

Tampa, Florida
Reviewed 2 weeks ago

The room was dated not like it appears in the photos on the websites. Bed was a bit uncomfortable and there were a lack of pillows. The hotel is located in a very good location a block from the Metro Station Arguelles. I was able to walk to Plaza Espana and even the Royal Palace. There was plenty of shopping,...

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Helpful?
2Thank Easylivingtravel
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Easylivingtravel, Thank you for sharing your review of your recent stay with us. Your comments are highly appreciated helping us to improve. Please accept our apology for all inconvenience. We have shared your feedback with the team in an effort to improve. We hope you'll consider us next time your travels bring you back to Madrid.. Best regards Customer...

NYC
Reviewed 3 weeks ago

Conveniently located to central Madrid, one block from the Metro and El Corte Ingles. Vodaphone store across the La Princesa street sold me a 2 week sim card for my phone for 5 euros. Buffet breakfast was extensive and good qualify. Machines offer lots of choices for your coffee.

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Helpful?
1Thank GITL
Hong Kong, China
Reviewed 3 weeks ago

If it is not bearing the name of Marriott, I would have less expectation and rate it higher. When it comes to a Marriott branded hotel, I have a reasonable expectation on service standard. I stayed in one of the premium rooms. Not fancy room but it was spacious and everything was fine. Front desk staff were rude and not...

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Helpful?
1Thank Alfred_NG_119
CRMPRINCESA, Guest Relations Manager at Courtyard Madrid Princesa, responded to this review

Dear Alfred_NG_119, Thank you for sharing your experience at the Courtyard Madrid Princesa. As we pride ourselves on delivering a memorable hotel experience during your travlels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all inconvenience. We have shared your feedback with the appropriate hotel team to ensure that all...

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07/05/2017 08/05/2017
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Staying in Malasana

Neighbourhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott Madrid Princesa is set in the heart of Madrid's political, commercial, historic and cultural centre. Walking distance from Plaza de Espana, Gran Via, Royal Palace. In Arguelles district next to El Corte Ingles, department store. It offers 423 rooms and suites which are all air conditioned and have an en-suite bathroom, personal desk, smoke detectors and a fire-sprinkler system. It also boasts conference rooms and banquet halls for between 10 and 600 people, as well as a Bistro bar,terrace . Private Fitness Center (indoor swimming pool) for members only, free of charge for hotel guests. ... more   less 

Additional Information about Courtyard Madrid Princesa

Address: Calle Princesa 40, 28015 Madrid, Spain (Formerly Hotel Husa Princesa)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: $123 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Madrid Princesa 4*
Number of rooms: 423
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotwire, Hotels.com, Agoda, Expedia, Priceline, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Courtyard Madrid Princesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Hotel Style:
#176 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Madrid Princesa staff and other travellers.
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Questions? Get answers from Courtyard Madrid Princesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Couldn't hear traffic from 5th floor.”
London_Calling3, 24 Apr 2017 | Read review
“In March, no air-conditioning is on. Get a room that has windows that open!”
GITL, 5 Apr 2017 | Read review
“A higher floor meant it was quieter”
Papnj, 23 Mar 2017 | Read review
“Its worth it to book a city view.”
taxi4umom, 22 Mar 2017 | Read review
“Avoid 12th floor, just stay elsewhere”
  • broken dead bolt
  • cracks the full length of the walls
  • rotting trim and frayed carpet in bathroom doorway
L6353INshannong, 21 Mar 2017 | Read review
5 of 5
AMOMA
US$111* /night
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Booking.comUS$114
CourtyardUS$114
TripAdvisorUS$114
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Prices are for 1 room, 2 adults
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