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H10 Puerta de Alcala

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Traveller (197)
Room & Suite (91)
Dining (46)
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
​The H10 Puerta de Alcala is located in Salamanca district, the city’s financial hub, and close from the most select boutiques. The hotel has 146 elegant rooms, a restaurant, a bar and 5 meeting rooms. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Luxury
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Luxury
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
146
Price range
US$110 - US$351 (Based on Average Rates for a Standard Room)
Formerly known as
NH Puerta de Alcala
Also Known As
Nh Alcala Madrid
,
Nh Alcala Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca / Retiro
Reviews (373)
Filter reviews
140 results
Traveller rating
59
60
14
3
4
Traveller type
Time of year
LanguageEnglish
More languages
59
60
14
3
4
Show reviews that mention
All reviews plunge pool rooftop bar retiro park minute walk into the centre small bottle of cava great hotel sun terrace british airways two single beds pushed together city break shaving kit breakfast buffet emailed the hotel room was spacious the hotel is clean a great stay small pool
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1 - 5 of 140 reviews
Reviewed 4 days ago

A hotel along a busy, cosmopolitan avenue with an outdoor restaurant in front which was great for people watching. Almost right across the street is the El Retiro Park, which is vast and beautiful. Our room was in the rear so no street noise, but...More

Thank adnill
Hotel's Favourite
Reviewed September 11, 2018

My best friend and I booked a standard twin room in this hotel for a long girly weekend in Madrid and it did not disappoint! Very comfortable beds, very clean, lovely bathroom, lots of wardrobe space and an absolutely beautiful roof top bar. Yes, the...More

Thank SofiS76
Response from PuertaDeAlcala L, Director de Relaciones Públicas at H10 Puerta de AlcalaResponded 5 weeks ago

Dear SofiS76, Firstly, I appreciate a lot the time you have taken in sending us your fabulous and wonderful comments about our hotel. Iam so pleased to know that you enjoyed a pleasant and great experience with us and you liked the rooftop and location...More

Reviewed 4 days ago via mobile

lacking a good finishing in many areas. If they would have been better focused on the 'final touch' building the nice Hotel I would give them a full house. The contractor or the management should have been more strict. its a pitty for such an...More

Thank T B
Reviewed 2 weeks ago via mobile

Just returned from a weekend girls trip and we were very happy on the hotel. The rooms were clean and well presented (despite having an ugly view of brick work so looking it off your window was like a prison!) Reception staff were professional and...More

Thank Sarah H
Response from PuertaDeAlcala L, Director de Relaciones Públicas at H10 Puerta de AlcalaResponded 2 weeks ago

Dear Sarah H, At first, I appreciate a lot the time you have taken in sending us your constructive and honest comments about our hotel. Iam glad to know that in spite of having some inconvenience with room view and the rooftop service, finally you...More

Reviewed 2 weeks ago via mobile

From outside, the hotel looks unspectacular and not so attractive. From inside, things totally change! it has also a great roof-top bar with pool. Highly recommended for an night cap! Sadly, service stopped already at midnight.More

Thank Thomas G
Response from PuertaDeAlcala L, Director de Relaciones Públicas at H10 Puerta de AlcalaResponded 2 weeks ago

Dear Thomas G, Firstly, I appreciate a lot your time in sending us your very positive comments about our hotel. Iam so glad to know that the hotel caused you a big surprise when you discovered the indoor and you had a great experience specially...More

View more reviews
Questions & Answers
Ask a question
Michael S
July 5, 2018|
AnswerShow all 7 answers
Response from RedThunderbird | Reviewed this property |
Air conditioning was fine in mid June. The hotel is quite new, so can't think what they would do...but I would recommend emailing them to check. If anything, more frustrating to me was the amount of social/media events... More
0
Votes
PandTsMom
June 14, 2018|
Answer
Response from nottinghall | Reviewed this property |
This hotel does not provide self-service laundry facilities. They will send your laundry out to be cleaned … for a fee, of course. If you were to ask where there is a nearby laundry facility, I'm sure they'd recommend one.
0
Votes
PandTsMom
June 14, 2018|
Answer
Response from MiddleagedMen | Reviewed this property |
I doubt very much if there is any other service than hotel dry cleaning . It’s a city hotel not an apartment .
0
Votes
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