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H10 Puerta de Alcala

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Traveller (171)
Room & Suite (91)
Dining (46)
Ratings and reviews
#116 of 447 Hotels in Madrid
Certificate of Excellence
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“plunge pool”(10 reviews)
“rooftop bar”(19 reviews)
“retiro park”(24 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Rooftop Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
​The H10 Puerta de Alcala is located in Salamanca district, the city’s financial hub, and close from the most select boutiques. The hotel has 146 elegant rooms, a restaurant, a bar and 5 meeting rooms.
Offers from H10 Puerta de Alcala
Special Offer: Get your 5% discount!
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Location and contact
Calle de Alcala 66 | Alcala, 66, 28009 Madrid, Spain
Hotel website
12.6 km to Barajas Airport
339 restaurants are within a 0.5 km radius
0.9 km from Retiro Park (Parque del Retiro)
View nearby attractions and restaurants
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Rooms
Aug. 6Aug. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (311)
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113 results
Traveller rating
51
46
11
2
3
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Time of year
LanguageEnglish
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51
46
11
2
3
Show reviews that mention
All reviewsplunge poolrooftop barretiro parkgreat hotelminute walk into the centresmall bottle of cavasun terracebritish airwaysreplenished dailytwo single beds pushed togethershaving kitcity viewthe hotel is cleanemailed the hotelsmall poolcity breakrestaurants and cafes
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1 - 5 of 113 reviews
Reviewed 6 days ago via mobile

A beautifully presented hotel, very modern looking with interesting art work, clean and very comfortable rooms and amazing views from the roof top terrice, my only complaint would be the staff on the terrice, I asked for a drink at the empty bar and was...More

Thank Eloise M
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Just returned from a superb few days stay at H10 Puerta de Alcalá. From the time of booking, service and customer care were superb: staff were attentive, accommodating, friendly and professional. Rooms were spotless. Bathrooms provided with great products. Breakfast was lovely, with choices of...More

Thank RedThunderbird
Response from PuertaDeAlcala L, Director Comercial at H10 Puerta de AlcalaResponded 4 weeks ago

Dear customer, Iam writing to thank you the time spent in sending us your wonderful and positive comments about your experience in our hotel. Iam glad to know that you enjoyed all hotel services, details and facilities during your break time. Meanwhile I will consider...More

Reviewed 6 days ago via mobile

To begin with hotel has great location. Also the rooftop pool bar is nice however the service there is slow beyond belief. Rooms are small and lack sound proofing. In general for me this was an expensive 4 star hotel which lead to 3 star...More

Thank J M
Reviewed 1 week ago

I have just returned from a week's stay in this hotel. Reaching it via public transport from the airport is so easy: Line 8 to Station Colombia, and then Line 9 to Principe de Vergara. It can be done in about 30 minutes, providing there...More

Thank gpm75015
Reviewed 2 weeks ago via mobile

The room was modern and nice, unfortunatley a little dark. The beds and bathroom where great. Lovely pool area and sun beds. But few sunbeds and a lot of people wanted one. The pool area also did not opened until 12. Not so service mindes...More

Thank Isa J
Response from PuertaDeAlcala L, Director Comercial at H10 Puerta de AlcalaResponded 2 weeks ago

Dear Isa, I thank you very much for your time sending us your honest comments about our hotel. Iam pleased to know that you lived a pleasant experience enjoying all services during your stay. Iam looking forward to hearing you again in H10 Puerta de...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$104 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Madrid
#84 Luxury Hotel in Madrid
#129 Business Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Family Hotel in Madrid
#84 Luxury Hotel in Madrid
#129 Business Hotel in Madrid
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (171)
Room & Suite (91)
Dining (46)
Pool & Beach (13)
Amenities (8)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
Ask a question
Michael S
July 5, 2018|
AnswerShow all 7 answers
Response from RedThunderbird | Reviewed this property |
Air conditioning was fine in mid June. The hotel is quite new, so can't think what they would do...but I would recommend emailing them to check. If anything, more frustrating to me was the amount of social/media events... More
0
Votes
PandTsMom
June 14, 2018|
Answer
Response from nottinghall | Reviewed this property |
This hotel does not provide self-service laundry facilities. They will send your laundry out to be cleaned … for a fee, of course. If you were to ask where there is a nearby laundry facility, I'm sure they'd recommend one.
0
Votes
PandTsMom
June 14, 2018|
Answer
Response from MiddleagedMen | Reviewed this property |
I doubt very much if there is any other service than hotel dry cleaning . It’s a city hotel not an apartment .
0
Votes
Room Tips
"Our room faced an interior space."
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"Depends on your budget. We wanted a good room with a terrace"
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"Make sure to get a room with a view if that's important for you."
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"Choose a room on a higher floor for great views"
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