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2018-01-01 2018-01-02
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    Novotel Madrid Puente de la Paz

    Calle Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
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    2018-01-01 2018-01-02
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    Traveller (314)
    Room & Suite (73)
    Dining (40)
    • Excellent20%
    • Very good57%
    • Average18%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “city centre” (56 reviews)
    “typical novotel” (12 reviews)
    “bus stop” (22 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    4.0 Star Hotel
    All hotel details
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    Jan 1Jan 2
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,807)
    There are newer reviews for Novotel Madrid Puente de la Paz
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    21 - 25 of 493 reviews

    Reviewed 29 September 2017

    Very good breakfast, lots of choices. Good location, close to bus station. good business hotel. rooms are wide-enough, comfortable, very clean. highly recommended.for vacation and business travellers. smiling employees.

    Thank alpergonul
    Reviewed 16 September 2017 via mobile

    What a great value hotel. Very Clean rooms and very helpful staff. I would suggest learning a few Spanish words as their English is not amazing but it's very easy to communicate. We found great links to Madrid via public transport or taxi, and we...More

    1  Thank Micjen
    Reviewed 11 September 2017

    OK so the hotel is fine - standard etc - but for 190 euros for an overnight stay you really do expect to be able to iron a shirt in the morning so that you don't look a complete mess when you attend your business...More

    Thank Tim S
    Response from ipf20152015, Departamento de Calidad at Novotel Madrid Puente de la PazResponded 14 September 2017

    Dear Tim, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that this incident with the irons was a true exception to our normal practices. There was a congress in the Hotel and...More

    Reviewed 2 September 2017 via mobile

    Nice stay in Novotel. Room clean air conditioning working fine. Staff extra friendly and professional. The location is 10 15 minutes far from the city centre easy to reach with a taxi 15 euro. Breakfast very nice and a small pool outdoor. Overall positive experience

    Thank Pasquale C
    Response from JOSE MARIA P, General Manager at Novotel Madrid Puente de la PazResponded 5 September 2017

    Dear Pascale Thank you!! We are so happy to know that you had a good stay in the hotel That is our main goal; We will be looking forward to welcome you back in the hotel Best Regards Elvira FERNANDEZ FO Manager

    Reviewed 25 August 2017

    Though the rooms would need an upgrade, the quality is very good for the price. The staff are very friendly, spoke all the major languages, and are efficient, always trying to help. The bar is very convenient for quick drinks and bites, not too much...More

    Thank 769denisa
    Response from JOSE MARIA P, Guest Relations Manager at Novotel Madrid Puente de la PazResponded 30 August 2017

    Dear Customer. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank...More

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    Awards & Recognition
    GreenLeadersBronze level
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    • Outdoor pool
    • Price range
    • US$74 - US$130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Green Hotel in Madrid
    • #57 Family Hotel in Madrid
    • #102 Business Hotel in Madrid
    • #141 Luxury Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 240
    • Reservation Options
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    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Novotel Madrid Puente De La Paz Hotel Madrid ,
    • Madrid Novotel
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    Traveller (314)
    Room & Suite (73)
    Dining (40)
    Pool & Beach (17)
    Hotel & Grounds (221)
    Bathroom (11)
    Family and Play Areas (11)
    Business Centre & Event Rooms (1)
    Sponsored by:
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    Ask a question
    Questions & Answers
    13 December 2017|
    AnswerShow all 7 answers
    Response from andantes | Reviewed this property |
    As the others readers have said you, there are no buses nearby to go to the airport. Metro or taxi, are the best options, depending on your luggage and economy. Regards,
    28 August 2017|
    AnswerShow all 6 answers
    Response from 769denisa | Reviewed this property |
    From the airport, there is good public transportation: * Trains (Renfe) * Metro, line #8. There is an airport supplement of 3.50 Euros. So, as indicated by another user, the overall price for a trip to downtown is around 5... More
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    Joanne B
    14 August 2017|
    AnswerShow all 3 answers
    Response from simplymark | Reviewed this property |
    The metro is easy to use. There is a good app on their website to give your route. you want parque aviendas on line line 7. The ticket machine can be set to english. exiting the station go up the steps and turn left, take... More
    Room Tips
    "good breakfast"
    Read review
    "Take a tool box to adjust the air con units and plumbing"
    Read review
    "find another hotel"
    Read review
    "In summer, sun is there till 9pm and room facing west can feel the colourful sunset for long."
    Read review
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