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Sercotel Gran Hotel Conde Duque

AMOMAUS$141*
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#139 of 441 Hotels in Madrid
Certificate of Excellence
06/06/2017 07/06/2017
1 room 2 adults 0 children
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Sercotel Gran Hotel Conde Duque
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790 Reviews from our TripAdvisor Community

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Showing 378: English reviews
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Princeton, New Jersey
Reviewed yesterday NEWvia mobile

We made reservation via a travel agency It turns out to be a great stay. It is close to all the tourist attractions such as Mayor Square Metro subway etc (about 15 min walk) and eateries. The hotel has friendly staff and decent size rooms, comfortable lobby and about $60 euros if you Uber from the airport.

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Helpful?
Thank sunjoe075
Parigi, Indonesia
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017 via mobile

For me it could be five stars Staff is top Rooms confortable big Great location Great price Great breakfast Great bar Room service top Everything perfect I am wondering why it is not five stars Loved it.....

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Helpful?
Thank Sinisca
About Hotel's Favourite Review
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

WOW! Thank you very much for this wonderful review of your last stay at the Sercotel Gran Hotel Conde Duque. We pride ourselves on our high level of service and we will most certainly be sharing this review with the entire team. We greatly appreciate your business and are thrilled to hear everything went wonderfully. We will definitely see you...

Halifax, Canada
Reviewed 3 days ago NEW

I stayed here for a total of 4 nights as part of a Globus tour. The location of the hotel is wonderful! It is central, within walking distance of the San Bernardo metro station and lots of great food places and parks. The exterior of the property and the lobby and common areas are both beautiful. The rooms themselves (I...

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Helpful?
Thank mikedoiron
West Chester, PA
Reviewed 2 weeks ago via mobile

Stayed two nights. Nice upscale lobby area - very spacious and comfortable. Room okay. Beds and mattresses were great. Breakfast buffet was 4-star. Had smoked salmon, etc. Hotel is 4 metro stops from city center. Taxi fare from Prado was 7.45 euro. Hotel staff were very helpful.

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Helpful?
Thank samcevoy
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear samcevoy, Thank you for your fantastic review! we are absolutely delighted you enjoyed your time with us. Thank you for sharing your experience at Sercotel Gran Hotel Conde Duque with the Tripadvisor community. Regards, F.O. Hotel Manager

Edinburgh
Reviewed 3 weeks ago

This is a very nice hotel. We stayed here from 7 -14 April this year and had a lovely holiday exploring this beautiful city. We had a room on the 3rd floor overlooking the square and it had a lovely wee balcony. We walked everywhere from this hotel and, although exhausted by the end of most days we had a...

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Helpful?
Thank jandrEdinburgh
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Guest, Thank you so much for this wonderful review of your recent stay at the Sercotel Gran Hotel Conde Duque. We are so happy to hear our location had such a positive impact on your overall experience. We can't wait to see you again on your next visit into Madrid! Best Regards, F.O. Hotel Manager

South Brunswick, New Jersey
Reviewed 3 weeks ago

not in the center of old Madrid but near one of the metro stops and easy to get into the center of the city. Room fairly large. Beds comfortable and clean. Large safe. Enough electrical outlets. Free and fast Wi-Fi. Lots of hot water in the shower. Towels large and fluffy. Had a small balcony that overlooked parking but I...

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Helpful?
Thank Diane K
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Diane K, We truly appreciate your very nice comments and we are glad that you enjoyed your stay with us. We look forward to blow you away with our impeccable service on your next stay. Thank you! F.O. General Manager

Reviewed 16 April 2017

Muy bien hotel. Cómodo y bien ubicado. Friendly and helpful staff. As soon as we arrived they tried to give us the best service. And after all, they speak English. The only bad thing is that the rooms are not soundproof, you can listen the tv playing from the neighbor room.

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Helpful?
Thank Rafaela K
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Rafaela,, Thank you for your complimenting review following your stay with us at The Sercotel Gran Hotel Conde Duque Madrid. We are most grateful for your warm comments about our fantastic staff, hotel service and great location, We greatly appreciate your kind recommendation to our future guests and we look forward to welcoming you back in any Sercotel property...

Brussels, Belgium
Reviewed 3 April 2017

It is a charming nice hotel with some own characteristics and style. The location is very good too, next to the metro and 20 min walk from the very centre. The area where the hotel is located is great too, with many nice local bars and restaurants. Breakfast is fantastic, does worth every cents! Highly recommended and really cannot complain...

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Helpful?
Thank Magdi B
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear Magdi B, We are absolutely thrilled that you had a fantastic stay at Sercotel Gran Hotel Conde Duque, and thank you for recommending us, your review is a huge compliment for all the team. We look forward to welcoming you back to Conde Duque Hotel. Regards, F.O Hotel Manager

Reviewed 27 March 2017 via mobile

The hotel itself is lovely. Full of character and a good location. Sound proofing the rooms could be better though as could staffing the hotel bar. I was left waiting for 10 minutes whilst the only barman was dealing with another person (who arrived at the bar after me). Also the room cleaner was a little eager. We got the...

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Helpful?
Thank John W
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear John W, Thank you so much for taking the time to review our hotel. We appreciate the feedback that is very important for us and hope to see you here again, during your next visit to our city. Best regards, F.O. Hotel Director

Hanoi
Reviewed 24 March 2017 via mobile

I am currently staying at this hotel, have been here one night and have already experienced some issues. The hotel is well kept and nicely decorated. They have candies in the lobby and check in was great. Everything was great..... Until the vacuuming in the halls started at 7 am. Then when trying to shower, it filled up with water...

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Helpful?
Thank nathanpeterkunkle
Fernando O, Director General at Sercotel Gran Hotel Conde Duque, responded to this review

Dear guest, Thank you for taking the time to leave your feedback on this site. We try our best to meet the expectations of our guests and we regret to hear this was not the case, even though, as you mentioned, there were positive points during your stay. The vacuuming in the Lobby (not in the floors) starts every day...

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06/06/2017 07/06/2017
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Staying in Chamberi

Neighbourhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A First Class boutique hotel with 143 rooms situated in a quiet gardened square in the center of Madrid. Close to main places such us Gran Via, Plaza de Espana, Plaza Colon and Paseo de la Castellana among others. Totally renovated, the hotel keeps in all places a high level of maintenance. Very well comunicated, uderground at 200mts. ... more   less 

Additional Information about Sercotel Gran Hotel Conde Duque

Address: Plaza Conde Valle Suchil, 5, 28015 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Price Range: $97 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Gran Hotel Conde Duque 4*
Number of rooms: 143
Reservation Options:
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Also Known As:
Gran Hotel Madrid
Hotel Style:
#68 Business Hotel in Madrid
#95 Luxury Hotel in Madrid
#124 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Gran Hotel Conde Duque staff and other travellers.
12 questions
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Questions? Get answers from Sercotel Gran Hotel Conde Duque staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A select number of rooms have small balconies facing the park across the street.”
mikedoiron, 19 May 2017 | Read review
“I think the walls are thin across the board!”
Khashmaw, 16 Mar 2017 | Read review
“Our room was back and was quiet but with not good view”
YGEORG, 9 Feb 2017 | Read review
“Maybe ask to be at front of hotel as back of hotel just looks onto nearby appartments”
diva072, 14 Jan 2017 | Read review
“Ask for a room with frontal view”
VerenaW521, 29 Dec 2016 | Read review
5 of 5
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US$141* /night
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Prices are for 1 room, 2 adults
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