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Sercotel Hotel Togumar

336 reviews
#256 of 441 Hotels in Madrid
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Traveller (128)
Room & Suite (56)
Dining (4)
Overview
  • Excellent29%
  • Very good38%
  • Average24%
  • Poor7%
  • Terrible2%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Room Service
Kitchenette
Concierge
3.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (336)Write a Review
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All reviewsprosperidad metrocity centrecontinental breakfastquiet areahotel is locatedminute walkair conditioningroom servicekitchenetteairportinternet
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1 - 5 of 73 reviews
Reviewed 10 November 2017

I booked this hotel simply because it was close to the place I was going to work in. It happens it is surrounded by plenty of very good restaurants and eateries as well as a metro station just around the corner. Most of the staff...More

Thank Patrice R
Response from Togumar, Manager at Sercotel Hotel TogumarResponded 13 November 2017

Dear Patrice, Thank you for taking time to share your feedback, and for the positive comment about our hotel. We are glad that you enjoyed your stay at our Sercotel Togumar. I'll get your good reviews to our staff. We hope to see you soon...More

Reviewed 6 November 2017 via mobile

Just had a two-night break in Madrid with an Aunt. Was looking for a hotel within a reasonable distance from both the airport and the city centre. Sercotel Togumar fitted the bill perfectly, more so being only a 5 minute walk from the Prosperidad metro...More

Thank Klocke110
Response from Togumar, Manager at Sercotel Hotel TogumarResponded 7 November 2017

Dear Klocke110, Thank you for taking time to share your feedback, and for the positive comments about our hotel. Thanks for appreciate the details, and be assured that I'll get good reviews to our staff. We are glad that you enjoyed your stay at our...More

Reviewed 4 November 2017

We were trying to reserve the hotel in Madrid today, and first of all, they had us waiting around 15 min on the line. We wanted to stay 1 night in the hotel in Madrid, everything went fine till we said we wanted to pay...More

Thank Nat B
Response from Togumar, Manager at Sercotel Hotel TogumarResponded 7 November 2017

Dear Nat B, Thank you for taking time to give us your opinion. In reference to your comment about gift boxes, all hotels sign contracts with them working on the hotel availability, not specific dates, and therefore there will always be months or dates where...More

Reviewed 16 September 2017 via mobile

First floor and has got no (real) window. The view from the small window was terrible. It is clean and fits the need of sleeping. Breakfast was good and the Service Team very nice. Nevertheless I would not book it again.More

Thank Iris G
Response from Togumar, Manager at Sercotel Hotel TogumarResponded 19 September 2017

Dear Iris, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 4 July 2017

The hotel is located near to the Prosperidad metro station. It is within walking distance to a multitude of bars, restaurants and shopping areas. It offers a continental breakfast that can be included in the cost of the room. Rooms come equipped with a kitchenette...More

Thank Robert R
Response from Togumar, Manager at Sercotel Hotel TogumarResponded 7 July 2017

Dear Robert, Thank you for taking time to share your feedback, and for the positive comment about our hotel. We are glad that you enjoyed your stay at our Sercotel Togumar, and both the area and the hotel cover your expectationsand. We hope to see...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Hotel Amenities
Self-Serve Laundry
Room Service
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$75 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Madrid
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$75 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#68 Family Hotel in Madrid
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (128)
Room & Suite (56)
Dining (4)
Hotel & Grounds (69)
Bathroom (10)
Family and Play Areas (6)
Questions & Answers
Ask a question
leenas605
25 May 2016|
Answer
Response from Togumar | Property representative |
Dear Guest, Thank you for choosing Sercotel Togumar for your next stay in Madrid. We are looking forward to welcome you. Regarding your question, once here, we will be pleased of showing you all the available options so... More
0
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Gaskin09
10 September 2015|
AnswerShow all 3 answers
Response from Voyageur380 | Reviewed this property |
Hello. If you don't know Madrid, the driver may take you to a costly detour, whereas regular fare should be under €15. Another option is the Metro as mentioned below.
0
Votes
Dwest91
11 March 2015|
AnswerShow all 2 answers
Response from Adelson M | Reviewed this property |
No, I didn`t get my stay through Groupon, so I don`t know if it is going to come up OK about the game tickets, I think you better get in touch with the hotel
0
Votes
Room Tips
"If you have a Wonderbox or other deal, expect never to be able to book your room"
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"Do not go to the restaurant that they recommend, called "El Txacoli"."
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"Choose one with balcony"
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"Anywhere, small street, no traffic."
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