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Hotel Claridge

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#54 of 447 Hotels in Madrid
Certificate of Excellence
GreenLeadersSilver level
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Hotel Claridge
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748 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Bangkok, Thailand
1 review
Reviewed 6 October 2016

We're not happy with the service when we're check in again on October 6,2016 at 10 pm. We're again to stay in this hotel when we're traveling to Madrid. We're very happy before but now we're change. We're not choosing this hotel anymore.

Review collected in partnership with this hotel

Helpful?
Thank 996sunee
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, We were all so sorry to read your review and see that you did not enjoy your stay with us. All of us do strive to ensure that you have a truly magical experience. Once again,our sincere apologies for your disappointment and hope that your next visit to Madrid finds a more satisfying experience. If you would like... More 

Washington dc
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 October 2016 via mobile

The Hotel is not a 4 stars compare with other in the same rating, it is not a plain 3 stars I would say is in between. The location is convenient, next to a metro and bus station. Walking distance to El Retiro on a busy street corner. It is easy to get around, but is far from the city... More 

Helpful?
Thank Elespia
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, We are so happy to see that you enjoyed your experience and that the team took such good care of you. Thank you for your special mention about David, we pride ourselves on our friendly and attentive staff, who endeavor to provide all our guests a comfortable and helpful service. Thank you for your very detailed description of... More 

Level Contributor
92 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 October 2016 via mobile

Loved this hotel, amazing room, beds and importantly bedding! Bathroom is gorgeous and luxurious. Room service extremely reasonable we had dinner in room on our first night and so cheap and lovely. Only downside I would say is no kettle on room. I expect this in hotels especially as I drink my own herbal tea which I take for health... More 

Helpful?
Thank Sharon K
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. We are happy to read that we made such a great impression, it is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Madrid for you. Also we would like... More 

Arvada, Colorado
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 September 2016

It is a little bit away from Puerto de Sol, but metro station and bus stop right by hotel. It is a good walk to Retiro Park, but not bad. If you are coming in at Atocha, hop on the #14 which drops you off right in front of hotel. Very comfortable rooms!

Helpful?
Thank MIDEMC
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, Thank you for taking the time to share your experience of Hotel Claridge on tripadvisor. We are delighted to read that you enjoyed the hotel and your time with us, especially the room cleanliness as well as our location, we are very lucky to be located in such a well-connected area. Look forward to welcoming you back again... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2016 via mobile

Stayed here for 4 nights. Standard room was a bit small. Was able to upgrade our room and ended up getting a suite for $$ per night. The room we got was much bigger and nicer than the standard room. If you want to be walking distance close to the city center where most of the food and shopping are... More 

Helpful?
Thank Del M
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, Thank you very much for taking the time to leave such great feedback on your recent stay with us. We are glad you found the room to be very nice, and good value for money. We will share your valuable comments with the team and we all look forward to welcoming you back again soon. Kind regards. More 

Santa Cruz de Tenerife, Spain
1 review
Reviewed 21 September 2016

Good hotel centrally good ambience, Restaurent is fantastic with service and smile. They have good variety and reasonable prices. I had been regular customer for last so many years I tried many other hotels , I could not find match equal to this.

Review collected in partnership with this hotel

Helpful?
Thank purushottamb374
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, Thank you for such a wonderful review of us. We were thrilled to see you had such a fantastic experience and you would recommend us to highly. We have a consistent approach hear at Hotel Claridge and that is to always ensure we provide the best levels of customer services to each of our loyal guests. You really... More 

Birmingham, England, United Kingdom
Level Contributor
185 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 19 September 2016 via mobile

Five day visit to Madrid and we opted to stay out of the chaotic city centre in this neighbourhood about a mile or so east of Atocha station. Reasonable bus and metro links get you to anywhere you need to see, and the walk from the city is not too hellish either. Clean rooms, not fancy but adequate and with... More 

Helpful?
Thank Ginny T
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, We would like to thank you for your fantastic feedback and for taking the time to share your experience at Hotel Claridge. It is wonderful to know you enjoyed your time with us and had the chance to enjoy our bar. We always set our aims high and strive to exceed our guest’s expectations and to know we... More 

London, United Kingdom
Level Contributor
3 reviews
Reviewed 14 September 2016 via mobile

We stayed here for three nights and it was great! Close to all transport and plenty of shops near by. I stayed here with my two sons on the 3rd floor. Good size room for all of us bathroom lovely size and very clean. Staff at front desk brilliant I asked for a kettle on arrival and was given one... More 

Helpful?
Thank missboo43
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear Guest, Many thanks for your kind words and for taking the time to share your wonderful feedback on TripAdvisor. It is fantastic to hear our team has contributed to a successful and memorable stay with us. We pride ourselves on our attentive staff and an informal yet impeccable service. Thank you once again for sharing your glowing feedback with... More 

A TripAdvisor Member
Reviewed 12 September 2016 via mobile

The room has no wifi signal and no air con and not so great when it's 35 degrees outside. The toilet flush is broken and when we asked the hotel reception about it they just put the metal part back in place without fixing it so it falls off every time we use it. Our trip was a birthday present... More 

Helpful?
Thank A TripAdvisor Member
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

Dear guest, We were all so sorry to read your review and see that you did not enjoy your stay with us. All of us do strive to ensure that you have a truly magical experience. Once again,our sincere apologies for your disappointment and hope that your next visit to Madrid finds a more satisfying experience. If you would like... More 

Bucharest
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2016

Very good position, clean, friendly staff - if you try to speak just a little bit Spanish they will become more friendly, and most important, i will recommended to my friends. there is a super market across the street (Ahora más) and Retiro Park is near by. also public transportation is very, very near, which is an important advantage. enjoy... More 

Helpful?
Thank Miss_Piss
ClaridgeMadrid, Hotel Claridge at Hotel Claridge, responded to this review

We are very pleased to read your review and to hear such positive feedback, it is wonderful to see you have enjoyed your time at the hotel and to know we have been able to contribute to a wonderful time in Madrid for you. We are pleased that you enjoyed our facilities and location. Thank you once again for taking... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Claridge Hotel Restaurant
Claridge Hotel Restaurant
Cuisines: Mediterranean, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Dominating the Plaza del Conde de Casal, the Claridge Madrid Hotel located in the Retiro district, one of the most vibrant and distinctive areas of the capital. Following a complete refurbishment, the Claridge Hotel has been transformed into a boutique hotel and awarded a four star category in 2012. Its carefully designed interior, decorated with a hint of the American and Classical British styles, creates an individual and highly sophisticated ambience enhanced by a collection of photographs of Madrid, Madrid 2.0, Created by the artist Gerard Franquesa using the Sgraffito technique.The Claridge Hotel, with its highly professional team who are passionate about giving attention to detail, makes it possible for guests to enjoy every comfort and convenience in an ideal location from where, thanks to excellent transport links, the main tourist and business centres of Madrid, restaurants and theatres can all be easily accessed. ... more   less 

Additional Information about Hotel Claridge

Address: Plaza Conde de Casal 6, 28007 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: $98 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Claridge 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Claridge Hotel Madrid
Hotel Style:
#9 Green Hotel in Madrid
#26 Business Hotel in Madrid
#29 Family Hotel in Madrid
#41 Luxury Hotel in Madrid
#82 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Claridge staff and other travellers.
28 questions
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London, United Kingdom
London, United Kingdom
2 months ago

See all questions (28)

Questions? Get answers from Hotel Claridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
 of 5 bubbles catweston, 18 Oct 2016 | Read review
“Views on the exterior but noisy, interior no views and smaller”
 of 5 bubbles 681hilaryh, 18 Oct 2016 | Read review
“Choose the highest floor possible, to reduce road noise.”
  • Quite a large bathgroom
  • Sink, toiletries
 of 5 bubbles zetec16v, 7 Sep 2016 | Read review
“Try to get a room on a high floor for an good view over the city.”
 of 5 bubbles JSC2014, 31 Aug 2016 | Read review
“Great location. All rooms are great especially at the end of the hallways”
 of 5 bubbles syrian0, 29 Aug 2016 | Read review
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