We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Rafaelhoteles Atocha

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Rafaelhoteles Atocha
View Map
{"widget":{"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_baseline_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,027 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Rafaelhoteles Atocha
See the most recent reviews
Showing 214: English reviews
Tokyo, Japan
Reviewed 18 October 2016

The location was a little bit far from the station, however, the front desk staffs were very kind, and very smiley. Also, there were heartwarming memo from the roomkeeper. The breakfast was very delicious!! I would like to stay again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 553mal
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Client, I would like to thank you for your nice words and the time you spend sending to us. Comments like yours help's us to keep working in the same way and offer to our clients the best service. It will be a pleasure to see you back soon at the hotel. Don't hesitate to contact us for anything...

London, United Kingdom
Reviewed 16 October 2016

The Rafaelhotels Atocha is marketed as a four star hotel, however, though I found the services adequate for my needs, this should probably be in the 3 star category. The staff was nice and the rooms sufficiently big - however the bathroom had no mosturiser, conditioner, showercaps, only a generic soap shampoo bottle and some tissues. The breakfast was good...

 Report
Helpful?
Thank MisMoz
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Guest, Thanks for let us know and share with us your experience during your stay at the hotel. We apologize if we did not meet your expectations. We take note all your comments so we can continue improving our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide...

Dublin, Ireland
Reviewed 3 October 2016

This hotel is well located and the staff are very helpful. However the room walls are paper thin and the noise from the train station is never ending so sleep is not something that comes easy. Overall I would say that if the price is right (ie 15 to 20% lower than the Madrid average then go ahead and book...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Shane_Kenny
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Guest, We would like to thank you for your comments and the time you spent to send to us. We apologize for the noise problem. We are actually working to give the best solution to a not sound-proof in order to offer a better experience to all our guests. Thank you again for help us to improve sending us...

Hartlepool, United Kingdom
Reviewed 24 September 2016

Located in a street to the rear of the station, the hotel is a 5 min walk away. Although in a street the hotel does have a garden to relax in. The hotel is very clean and has attentive staff. Rooms are large and well appointed. The slight downside is that there is no actual bar although you can get...

 Report
Helpful?
1Thank tjniloc
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Please accept our sincerest apologies if you have to wait for a long time at the bar, in this space we have integrated the...

Velbert
Reviewed 19 September 2016

People at the reception were very unfriendly to us, when we wanted to check out. This is not the way, you should treat your customers. Although we were two young people, make clear, that we pay the same amount of money for a room and should be treated with the same respect as other people.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank pmm877
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make them consciuss about treatment and respect whoever is attended at the front desk. We hope you choose to stay with us...

parma
Reviewed 18 September 2016

good position and good price. breakfast not included and a bit expensive, the room is good and very clean, bed is comfortable and good quality of sleep during the night. i recommend the hotel for business and leisure trips

Review collected in partnership with this hotel
 Report
Helpful?
Thank andreavI2043LI
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Sydney
Reviewed 11 September 2016 via mobile

Stayed here for two nights with my wife and a friend. We booked at the last minute and we payed €325 for two nights including breakfast. The room was a bit cramped with three beds, though it was clean and quiet and the bed was comfortable. The breakfast was great and we liked the location, about a 10 minute walk...

 Report
Helpful?
Thank Glen_Whitley
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 30 August 2016 via mobile

I am here for a work orientation with 150 other English teachers. The hotel is modern, clean, and the food is great. The staff is very patient considering we are a large group. There is a beautiful courtyard with awnings to relax in. Some street traffic but it is a large city and to be expected. Close to the train...

 Report
Helpful?
1Thank Colleen B
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and had the oportunity to relax in our garden terrace. It's something our staff takes great pride in, so we value your feedback. Hope to see you soon back at the hotel. Sincerely,

Malton, United Kingdom
Reviewed 30 August 2016

We arrived at this hotel and noticed that it was not centrally located although it was very near to the train station. Reception staff were great and very helpful they speak very well in English. The rooms were large, bathroom very comfortable with all amenities inside (you'll find many extras by the wash hand basin). Air conditioning was great.The buffet...

 Report
Helpful?
Thank Gaetano A
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear Client, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

malta europe
Reviewed 27 August 2016

Nothing to complain about clean room good service and a hearty breakfast.Only drawback is its location because it is far from city centre unless you get a taxi always available near the door.Be prepared to be patient for the lifts.

 Report
Helpful?
Thank Saviour C
RH_Atocha, General Manager at Rafaelhoteles Atocha, responded to this review

Dear client, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Regarding lifts rest assured that these issues will be looked into We hope you will visit us again. Sincerely,

504 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (136)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (23)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (17)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
2:40
Videos (1)
Viewed
Other (77)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (309)
Viewed
Amenities (15)
Viewed
Double Room (50)
Viewed
Large Double Room (46)
Viewed
Dining (45)
Viewed
Retiro Suite (60)
Viewed
The Hotel (47)
Viewed
Twin Room (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (10)
Viewed
Dining (7)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
AC Hotel Atocha
#191 of 445 in Madrid
726 reviews
AC Hotel Carlton Madrid
#154 of 445 in Madrid
1,191 reviews
Retiro
Hotel Agumar
Hotel Agumar
#254 of 445 in Madrid
801 reviews
Show Prices
Show Prices
Show Prices
Retiro
NH Madrid Atocha
NH Madrid Atocha
#136 of 445 in Madrid
250 reviews
Paseo del Prado
Hotel Paseo del Arte
Hotel Paseo del Arte
#119 of 445 in Madrid
1,840 reviews
Huertas
Tryp Madrid Atocha Hotel
Tryp Madrid Atocha Hotel
#179 of 445 in Madrid
1,165 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Rafaelhoteles Atocha is located few minutes walking to Madrid-Puerta de Atocha high-speed railway station, near to the main museums of Madrid: Reina Sofia, El Prado, Caixa-Forum and Thyssen-Bornemisza. The hotel has 245 equipped rooms with all the facilities needed to make your stay agreeable and relaxing. The hotel has handicaped rooms and smokers rooms. The restaurant Azafran offers the best dishes of Mediterranean gastronomy. The hotel has 8 meeting rooms, ideal to celebrate events up to 800 attendees. Also a garden terrace is available for outdoor events (capacity up to 40 attendees). ... more   less 

Additional Information about Rafaelhoteles Atocha

Address: Calle Mendez Alvaro 30, 28045 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: $110 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rafaelhoteles Atocha 4*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Priceline, Booking.com, Travelocity and HostelWorld so you can book your Rafaelhoteles Atocha reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid
Atocha Hotel Rafael
Hotel Rafael Atocha
Hotel Style:
#67 Family Hotel in Madrid
#120 Business Hotel in Madrid
#140 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Rafaelhoteles Atocha staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Rafaelhoteles Atocha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It seems all rooms have no particular view to admire”
  • Part of the botanic garden at Train station very near to Hotel
 of 5 bubbles gaetanoa7, 30 Aug 2016 | Read review
“no particular tipps”
 of 5 bubbles Mario44globetrotter, 17 Mar 2016 | Read review
“Bring an Ethernet cable”
 of 5 bubbles DanJ243, 10 Oct 2015 | Read review
“Just make sure you ask for a double bed. Our second stay we had two singles.”
 of 5 bubbles LikeTraveler, 11 Dec 2014 | Read review
“Request for a back room, to avoid noise from the train station. Avail of the buffet breakfast, a very good assortment and choice of hot and cold breakfast.”
 of 5 bubbles jovet, 2 Nov 2014 | Read review
5 of 5