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AC Hotel Carlton Madrid

1,338 reviews
#154 of 442 Hotels in Madrid
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Traveller (400)
Room & Suite (216)
Dining (15)
Overview
  • Excellent28%
  • Very good52%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from AC Hotel Carlton Madrid
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Rooms
Mar. 6Mar. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,338)Write a Review
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All reviewsatocha train stationreina sofia museumminute walknice hotelfront desk staffwithin walking distancefree wifiretiro parkday tripstwo blocksbreakfast buffethotel is locatedcomfortable stayconvenient locationmajor museumsbusy streetsuperior room
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1 - 5 of 805 reviews
Reviewed 2 days ago

Rubbish breakfast, were not able to cater for Gluten Free food, rooms are dark and dingy, coffee was terrible, staff were not the most friendly I have seen. Not good location, would not come back. I would avoid if at all possible.More

Thank ContinuumOfQ
Response from HotelACCarlton, Director de Recepción at AC Hotel Carlton MadridResponded yesterday

Dear guest, First of all we would like to apologize for any inconveniences caused during your stay. I am sorry about your comments regarding our hotel. Our breakfast has an excellent relation quality- price, with an extended variety of products, and also gluten free food....More

A TripAdvisor Member
3
Reviewed 2 weeks ago via mobile

4th time have stayed at the A.C. in Madrid, nice and close to Sol on the Metro and only about 6 Euros in a cab home at night. Few local cafes for drinks and good withing a minutes walk. Would definitely recommend.

Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Close to the train station and in a busy neighborhood with small shops for snacks and vino, restaurants. Check in was ok. Rooms are on the small size but normal for Europe. Decor is modern contemporary. Ok on value for money if book from Marriott...More

Thank GlobalguyOttawa
Reviewed 3 weeks ago

I couldn't believe how huge the room was! Madrid was our last city in Spain, so we had grown accustomed to the small spaces. This was very comfortable and gigantic. It also included a great hot tub and luxurious bathroom, and the price was more...More

Thank Jessica P
Reviewed 3 weeks ago

We spent 3 nights at the AC Carlton in Madrid last April. Perfect location! Comfortable rooms and welcoming staff. Just steps away from Atocha train station as well as parks, museums, restaurants and shops. Highly recommended!

Thank dod2015
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123456161
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$112 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#110 Luxury Hotel in Madrid
#121 Business Hotel in Madrid
#122 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#110 Luxury Hotel in Madrid
#121 Business Hotel in Madrid
#122 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
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Traveller (400)
Room & Suite (216)
Dining (15)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Linda M
20 February 2018|
AnswerShow all 7 answers
Response from HotelACCarlton | Property representative |
Good morning, All the rooms have a safe box. Thank you
0
Votes
Google Translation
Maria Elena C
10 January 2018|
AnswerShow all 2 answers
Response from Jim S | Reviewed this property |
Yes, it has an elevator. I believe there are two.
1
Vote
Maria Elena C
7 January 2018|
AnswerShow all 4 answers
Response from DBeth | Reviewed this property |
Far walk. We did not like the location at all.
0
Votes
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12345612
Room Tips
"Very close to the train station--we walked to and from"
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"I think the corner rooms are larger."
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"get a room that is on the side street if possible."
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"Higher level to avoid street noise."
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