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Gran Melia Palacio de Los Duques

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Traveller (533)
Room & Suite (460)
Dining (151)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent86%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“red level”(64 reviews)
“beautiful hotel”(31 reviews)
“royal palace”(34 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
Located in the privileged Habsburg district next to The Royal Palace, The Opera House and The Cathedral, Gran Melia Palacio de los Duques is a luxury urban resort offering 160 spacious rooms, many of them specially designed for families and 20 luxurious suites. This beautiful hotel...
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Location and contact
Cuesta Santo Domingo 5, 28013 Madrid, Spain
Hotel website
14.7 km to Barajas Airport
725 restaurants are within a 0.5 km radius
0.5 km from Plaza Mayor
View nearby attractions and restaurants
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Reviews (692)
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332 results
Traveller rating
284
31
9
5
3
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LanguageEnglish
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284
31
9
5
3
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All reviewsred levelbeautiful hotelroyal palaceclarins toiletriesruinart champagnethai roomclassic roomthai spanewly renovated hotelopera houseold palacerelaxing stayrooftop poolconcierge staffthe entire staffsmall pooljunior suite
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1 - 5 of 332 reviews
Reviewed today via mobile

Great hotel, service was excellent. Pool area was nice and breakfast was great. If the area works for you it's a good deal. Lots of new luxury hotels opening in Madrid soon so not sure how long it'll be one of the top.

Thank FAA1996
Hotel's Favourite
Reviewed March 18, 2018

We stayed here for 4 nights and loved every minute we were there. All the members of staff are incredibly kind, efficient and helpful and so pleased to help our stay be memorable. Our room was upgraded as no extra cost - which was lovely....More

1  Thank RoseCouple
Response from SandraHColoma, Guest Relations Manager at Gran Melia Palacio de Los DuquesResponded April 25, 2018

Dear RoseCouple, Greetings from Gran Meliá Palacio de los Duques! First of all, allow me to start by thanking you for the time taken to share your touching review with us and other travelers on TripAdvisor. We are thrilled because of the kind and nice...More

Reviewed 3 days ago via mobile

Just got back from an amazing weekend break in Madrid , this hotel is absolutely fabulous we stayed red level and would highly recommend it to anyone, staff was amazing , food and drinks amazing! The views are breath taking , one of he beat...More

Thank victoia1974
Reviewed 5 days ago via mobile

A Melia user for a long time anyway but this one is special. We were very impressed by the whole setting and the staff were extremely attentive. Right in the centre of Madrid to go out to dine although the hotel restaurant is quite recommendable....More

Thank Ali Z
Reviewed 1 week ago

We stayed 2 nights day in this hotel in a Premium room, which has Clarins ammenities. The illumination and sound system of room was perfect. From the hotel we could do all the sightseeings walking. It is just beside the Royal Palace and there are...More

Thank Aline1983
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pool
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$289 - US$584 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Madrid
#7 Luxury Hotel in Madrid
#31 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$289 - US$584 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Madrid
#7 Luxury Hotel in Madrid
#31 Family Hotel in Madrid
#72 Business Hotel in Madrid
#91 Romantic Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (533)
Room & Suite (460)
Dining (151)
Pool & Beach (78)
Amenities (64)
Family and Play Areas (26)
Business Centre & Event Rooms (15)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
Anabanans
July 16, 2018|
AnswerShow all 7 answers
Response from pingsao | Reviewed this property |
Red Level is a special cathegory in Gran Melia and you get to it by selecting the rooms that fit to this grade
0
Votes
ArchieTN
June 13, 2018|
AnswerShow all 5 answers
Response from Clive F | Reviewed this property |
sorry, no idea, but i do not recall seeing any animals
0
Votes
speedfrog
February 27, 2018|
AnswerShow all 3 answers
Response from miguelito m | Reviewed this property |
Cuesta Santo Domingo, 5, 28013 Madrid, Spain +34 912 76 47 47 great hotel wonderful people
0
Votes
Room Tips
"Red Level !"
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"Definitely spring for the red level"
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"Junior suite provides access to balcony"
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"Some rooms had balconies and guests loved it."
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