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Ayre Gran Hotel Colon

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#155 of 445 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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Ayre Gran Hotel Colon
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1,638 Reviews from our TripAdvisor Community

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Showing 425: English reviews
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Shropshire
Reviewed 4 days ago NEW

We had a 3 person room in the same block as the breakfast room. The room was small with 2 beds plus the 'camp' bed but perfectly adequate. Shower was decent although the tray is perilously slippery. The Metro is 5 minutes round the corner and there is a weird little shop about 30 seconds away. The Metro stop is...

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Helpful?
Thank SwimBikeRunWalk
Ayre Hoteles A, Community Manager at Ayre Gran Hotel Colon, responded to this review

Dear SwimBikeRunWalk, First of all, we want to appreciate you have left your opinion about your experience in Ayre Gran Hotel Colon; in addition, we are thrilled to have satisfied all our expectations respect of the location of the hotel, our nice restaurant and our so comfotable rooms. It is a pleasure to read every description about the way to...

Sunderland, United Kingdom
Reviewed 1 week ago

This hotel was pretty much ideal for us. Visited with my boyfriend for 4 nights, upon arrival we were given a choice of smoking or non smoking room and a map of the area, the receptionist told us where everything was and how to get there which I thought was very helpful. Room was modern, large and comfortable with lots...

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Helpful?
Thank CaraCxx
Ayre Hoteles A, Community Manager at Ayre Gran Hotel Colon, responded to this review

Dar CaraCxx, We are so greatful for your so fantastic comments about your stay in Ayre Gran Hotel Colón; we are pleased to confirm that you have received the treatment you deserve and you could enjoy all our services, and the placement of the hotel was as excellent as you was looking for in your trip to the city. We...

Reviewed 4 weeks ago

Room was very small, bed was a nightmare to sleep in as it was a double mattress laid across 2 single metal frames - every time either my husband or I moved, it felt like sleeping on a water bed! The en suite bathroom was actually just boxed in with opaque glass - so when either of us went to...

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Helpful?
Thank Jill S
Ayre Hoteles A, Community Manager at Ayre Gran Hotel Colon, responded to this review

Dear Jill S, We are so sorry about your experience in the hotel due to the breakfast and the mattress. We are changing all mattresses in that moment, and working to improve the breakfast service; that is why it is so important for us the custumer's opinions. Moreover, we appreciate you have been satisfied for the placement of the hotel,...

Munich, Germany
Reviewed 16 March 2017

The hotel is clean an conveniently located 5 minutes walk from an underground station. The ride to the city center is not short, but given the terrific metro system of Madrid, this is not a big problem (although you have to well plan your trip, since there will not be such a thing as "quickly resting and getting changed at...

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Helpful?
Thank Aniello F
Ayre Hoteles A, Community Manager at Ayre Gran Hotel Colon, responded to this review

Dear Aniello, First of all, we appreciate a lot you have shared your experience in Madrid in Ayre Gran Hotel Colón with all travellers through Tripadvisor website. We regret that everything was not so good as you expected, but your comments are very importants for us to continue improving. Anyway, we are delighted that all your services required had been...

Pretoria, South Africa
Reviewed 11 March 2017

Our room was rather small and cramped. There was good hanging space but almost no shelf or drawer space. There were however good storage space for suitcases. A small but adequate work space and good light and sockets. The bathroom made up for the bedroom, a great walk-in shower with water tight sliding doors and plenty of space for toiletries....

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1Thank Mike P
Ayre Hoteles A, Community Manager at Ayre Gran Hotel Colon, responded to this review

Dear Mike, We are sorry about for opinion about the room size; in this case there are available Junior Suites at your disposal with an extra charge which are bigger , so for the next time you will be able to ask for them at front desk. And we are sure that if you express your discomfort, our staff will...

Port Macquarie, Australia
Reviewed 3 March 2017

This hotel comprises of 2 buildings connected by a walkway. On arrival, our taxi dropped us off and as we had heavy luggage we followed the ramp signs but could not locate the ramp. So we then had to lug our bags up the stairs without assistance. At the check in desk we were informed that we had come to...

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Helpful?
Thank beachykeen70
Chennai, Tamil Nadu, India
Reviewed 1 March 2017

Stayed at the hotel to attend business meetings. Was allotted room in the America building (there is a Europa section as well). Room was not very spacious but clean. The room air conditioner worked ok but gave a whirring sound once in a while. Biggest disappointment for me was there was no coffee machine in the room since I need...

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Thank Madhu R
Reviewed 28 February 2017 via mobile

This is Thé best hotel I had stayed for business in my entire life. Rooms are faultless and very modern. Location is good. Staff is just Thé nicest and most qualified. Breakfast is excellent, words are not enough to explain my satisfaction. Hotel definitely worths Thé cost and I plan to stay there again in Thé nearest future.

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Thank yagmur2000
Reviewed 19 February 2017

Close to Retiro park, "Ayre" is a very good option to stay in Madrid. Thr rooms are nice,with special decors and bathrooms with all the needed amenities. To reach the city center, you can walk or use the subway. Friendly staff and the breakfast is very good. Recommended.

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Thank Adrian V
Reviewed 2 February 2017 via mobile

Affordable hotel with good location near Retiro park and 45 min walk from city center. Rooms with renovated bathrooms are ok. The main problem are technical issues: heating not working, cold everywhere in hotel and low level of services: whatever you ask answer is NO.

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Helpful?
Thank Martin1982Slovakia
Ayre Hoteles A, Community Manager at Ayre Gran Hotel Colon, responded to this review

Dear Martin First of all, we would like to thank you for sharing your experience at our hotel. We truly apologize about the technical issues you experienced, but as far as I investigated, our colleagues from technical service told us they couldn't access to your room on time because the "No disturbing" hanger was displayed on your door. About the...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Ayre Gran Hotel Colon is located near the Paseo de Arte and the famous Retiro Park. In addition to its superb location, the hotel offers 359 modern rooms each with a fully-fitted bathroom, air-conditioning, and internet connection. Most rooms have a terrace and are WI-FI equipped. Guests can also enjoy 3 restaurants, a bar, conference rooms, gym, hairdresser, sauna, and private garage. An expert team of professionals specializes in organising meetings, conventions, and banquets. ... more   less 

Additional Information about Ayre Gran Hotel Colon

Address: C/ Pez Volador 1-11 | Av del Doctor Esquerdo 117-119, 28007 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: $89 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ayre Gran Hotel Colon 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Ayre Gran Madrid
Hotel Style:
#93 Romantic Hotel in Madrid
#101 Business Hotel in Madrid
#104 Family Hotel in Madrid
#106 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Ayre Gran Hotel Colon staff and other travellers.
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Questions? Get answers from Ayre Gran Hotel Colon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no views to worry about so it doesnt matter what room you choose.”
X7042ZBjills, 29 Mar 2017 | Read review
“Ask for room in the Europa building”
Madhusudan68, 1 Mar 2017 | Read review
“The building is very tall, for me is better a room in higher floors.”
O111VMalejandroc, 14 Nov 2016 | Read review
“rooms on the south is good”
316akhtera, 18 Oct 2016 | Read review
“Any room is a good room as the hotel is located just off the main road.”
Gohgohmobile, 16 Oct 2016 | Read review
5 of 5