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Mercure Madrid Centro

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Mercure Madrid Centro
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802 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Torfaen
Reviewed 6 days ago NEW

Modern looking hotel within walking distance of the railway station. The walls seemed a bit thin as you could hear the people in the room opposite but fortunately they weren't too noisy! Bedroom wasn't overly large but big enough for what I needed and the bathroom was modern and well laid out.

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Helpful?
Thank MasonMaui
Shanghai, China
Reviewed 1 week ago

The Mercure Madrid Centro was a strategic choice. A hotel close to the 3 most important museums, in a quiet place and at walking distance to the Plaza del Sol and all bars and restaurants that make Madrid a great city to stay.

Review collected in partnership with Accorhotels.com
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Thank Tjerk R
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Tjerk R, Thank you very much for taking your time and reviewing your experience at Mercure Madrid Centro! It is fantastic to read that you made the most of our central location and we look forward to welcoming you back soon! Sincerely, Clara García-Jiménez Front Office Manager

Reviewed 2 weeks ago via mobile

Very well located if you want to visit the main turistic spots of Madrid .Modern hôtel with large rooms well equipped. Nice and efficient service.Very good value for money. Several restaurants in the neighbourhood as you can only get breakfast there. Good address !

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Helpful?
Thank Marcogig61
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Marcogig61, Thank you for your great review and score after your stay with us! It is lovely to read that you enjoyed your time in Madrid. As you mention, we are located in the heart of the city, close to all the main sights and with lots of great places to eat nearby. I will share your comments with...

Brussels, Belgium
Reviewed 2 weeks ago via mobile

I would really advise not to take this hotel as you will not sleep at all. This hotel is over warmed, while the airco is not available when eating. Before entering your room, you will face a very hot corridor. As no airco in the room, the only way to cold the room is to open the windows, but the...

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Helpful?
Thank Ralf2ralf
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Ralf2ralf, First of all thank you for taking the time to tell us about your experience at Mercure Madrid Centro. I am sorry that you faced this challenge during your stay. As I explained on a previous email, these were exceptionally warm days in Madrid for this time of the year. Our central AC/Heating system was not prepared for...

Sydney, Australia
Reviewed 4 weeks ago

Very convenient for Prado and central plazas of Madrid. No restaurant. The hotel would not book parking underneath ahead. It was very small but we got there early and were assisted to enter. OK but would be depressing place to stay for longer than a day or two.

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Thank Archaeobuff
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Archaeobuff, Thank you very much for taking your time and comment your stay with us. I am glad to read that you enjoyed our great location. Our hotel is indeed a great place to stay if you are interested in visiting the main museums of Madrid! Besides that, we are located in the heart of the "Barrio de las...

Reviewed 19 February 2017

We have really enjoyed our staying at this lovely hotel! Its located directly at the city center, particularly, we could see splendid Prado Museum outside of our window. Big nutritious breakfasts, internet, large balconies – all these contribute to my exclusively positive impressions of this place!

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Thank Jeff M
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Jeff M, Thank you very much for your great review about your stay with us! I am delighted to read that we contributed towards your great experience in Madrid! Comments like yours encourage us to keep improving day by day. We look forward to welcoming you back in the near future! Sincerely, Clara García-Jiménez Jefa de Recepción

The Hague, The Netherlands
Reviewed 2 February 2017

As always it has been a pleasure to stay here, very good service and price quality is very good. Breakfast was excellent and included in the special tariff which I booked. Room / bathroom were good will certainly return to one of my favorite cities. Very close to Parco Retiro / Atocha and the city center.

Review collected in partnership with Accorhotels.com
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Thank 207henkh
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear 207henkh, Thank you very much for taking your time and commenting your stay at Mercure Madrid Centro! It is a pleasure to read that you enjoyed your stay with us and that you will return. It is comments like your that encourage all of us to keep working towards providing the best service to all our guests. We look...

Reviewed 22 January 2017 via mobile

I was under the impression after reading the reviews and its rating that it would be a higher end hotel for a short nights sleep and on to my next stop on this trip. When i arrived late the front desk person was helpful and was able to get me checked right in, he also was about to print the...

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2Thank Whomper55
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Whomper55, We appreciate your comments following your stay at Mercure Madrid Centro. I am glad to read that you had an efficient check in with my colleague and that the amenities in your room were up to your standards. I am very disappointed to read about the issue that you comment. Please, accept my apologies and rest assured that...

Antioch, California
Reviewed 13 January 2017

This is a great location, with excellent services & extremely customer-focused employees! it was a real pleasure staying there & so convenient to seeing all the key sites in Madrid Centro. we walked just 5 minutes across the street to get to the Museo del Prado.

Review collected in partnership with Accorhotels.com
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Thank redmark55
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear redmark55, Thank you for your great review after your stay with us! I am thrilled to read your lovely words about our team and will share your comments with them. This is the best reward to our work. We look forward to welcoming you back in Madrid soon! Sincerely, Clara García-Jiménez Jefa de Recepción

Philadelphia, Pennsylvania
Reviewed 9 January 2017

We had planned to stay at the Hilton (which did not open in time), and Mercure Madrid Centro was able to accomodate my family with 2 rooms with only 4 weeks notice- and we had a small balcony with a side view of the Prada Musuem (across the street) all lit up for Christmas. We were pleasantly surprised with friendly...

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1Thank Ann M
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Ann M, Thank you very much for your great review about your stay with us! I am delighted to read that you had a nice stay during Christmas. It was our pleasure to accommodate you and your family. I will share your lovely words with the whole team which I am sure will encourage them to keep improving our...

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Mercure Madrid Centro is a nice and welcoming hotel themed around the life and work of Golden Age writer, Don Felix Lope de Vega. Its privileged location in the well known and popular "Barrio de las Letras ", will let you feel in an atmosphere of culture and art in Madrid, and explore its bars and restaurants to sample the local cuisine. Ideal to enjoy whether you come for business or pleasure. With an excellent location in the center of the "Triangle of Art" of Madrid, formed by the Museo del Prado, the Thyssen-Bornemisza and the Reina Sofia and just 10-minute walk from the Puerta del Sol. Atocha station is just 800 meters away. The nearest Metro stations are Atocha (L1 ), Bank of Spain ( L2 ) and Anton Martin ( L1 ). ... more   less 

Additional Information about Mercure Madrid Centro

Address: Calle Lope de Vega 49 | Triangulo del Arte, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: $128 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Centro 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Lope De Vega Madrid
Lope De Vega Hotel
Hotel Style:
#119 Luxury Hotel in Madrid
#141 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Madrid Centro staff and other travellers.
7 questions
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Questions? Get answers from Mercure Madrid Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms have a balcony with side view of the Prada Museum.”
 of 5 bubbles B6769XLannm, 9 Jan 2017 | Read review
“Rooms on the upper level and away from the street will be quieter.”
 of 5 bubbles highmtnsgirl, 13 Dec 2016 | Read review
“upgrade your room”
 of 5 bubbles lutziab2016, 3 Dec 2016 | Read review
“Try to ask for a quiet room on the top floor...”
 of 5 bubbles leniag2016, 28 Sep 2016 | Read review
“corner rooms have an extra single murphy bed for families”
 of 5 bubbles juliedA1579BD, 3 Sep 2016 | Read review
5 of 5