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Hotel Serrano

146 reviews
#301 of 441 Hotels in Madrid
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Traveller (10)
Room & Suite (18)
Dining (1)
Overview
  • Excellent22%
  • Very good44%
  • Average26%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Suites
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)Write a Review
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Traveller rating
7
19
5
2
1
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LanguageEnglish
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19
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All reviewsjimmy chooconvient locationclose to bus stopsroom servicebig bathroomretiro parkexcellent locationgreat hotelone nightsalamancafashionableneighborhoodconciergeratestaxiluxurytv
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1 - 5 of 34 reviews
Reviewed 4 December 2017 via mobile

A very nice hotel in a very elegant street, just a few steps away from most important restaurants and shops in Calle Serrano. Breakfast included with international and local foods. A nice stop in the city!

Thank Michele M
Reviewed 30 November 2017 via mobile

Very nice hotel ina good neighborhood.Room are big enough, newly furnished bed are very comfortable.Salamanca area are quite, but have a very nice restaurant and bars. Hotel is close to metro station and needs 10 minutes to center. Retiro park is very close and it...More

Thank Natasa J
Reviewed 21 September 2017

I generally don't like leaving poor reviews because it can impact the business of a hotel. In this case I must though. The hotel says it is a 4 stars but if feels more like a 3 star. Everything is a bit off. Arrival was...More

Thank erikzrally
Reviewed 15 September 2017

This hotel is situated in the heart of Barrio de Salamanca, Madrid with a number of luxury shops , including Corte Ingles, and restaurants, café shops and tapas bars nearby. You can enjoy a really nice walk around. Overall and although the stay was just...More

Thank Christos-MC
Reviewed 15 July 2017 via mobile

Good location in Barrio de Salamanca and nice service. Rooms are cheap but way too small and tired for a 4 stars hotel. I got an interior room that made the experience even more depressing. Next time in Madrid I will look for a better...More

Thank Cantustus
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Minibar
Details
Price range
US$73 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#172 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$73 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#172 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (10)
Room & Suite (18)
Dining (1)
Hotel & Grounds (8)
Bathroom (6)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
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Room Tips
"avoid the place"
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"Try the junior suite if you can book it in a decent price"
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"I stayed on the second floor and it was quiet so I guess facing another building/courtyard wasn't such a..."
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"I don't believe there were any great views from the Hotel. You can ask to see the room before you accept..."
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