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2018-01-28 2018-01-29
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    Melia Castilla

    Calle del Poeta Joan Maragall, 43, 28020 Madrid, Spain
    +1 855-269-5374
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    2018-01-28 2018-01-29
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     11 people are viewing this hotel
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    US$157
    US$126
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    Traveller (730)
    Room & Suite (382)
    Dining (134)
    Overview
    • Excellent55%
    • Very good33%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,128)
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    1 - 5 of 795 reviews

    Reviewed 4 days ago

    My wife and i stayed here for a family conference that totaled over 200 people. The hotel staff was very well organized and very good at their customer service. I have been involved with many hotels in the States & some around the world and...More

    Thank antman57
    Hotel's Favourite
    Reviewed 9 December 2017

    I stayed in this hotel for 3 nights for a conference. I would highly recommend this hotel - my room was very modern, spacious, warm and light / airy. Lots of mirrors in the bathroom (!). The buffet breakfast was first class with a lot...More

    3  Thank ypct
    Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 11 December 2017

    Dear Guest, Thank you for taking the time to write a review on Tripadvisor regarding your recent stay at Meliá Castilla. We are delighted to hear that you had a wonderful experience and thank you for your compliments on the service provided, the room and...More

    Reviewed 1 week ago

    The Melia Castilla is a nice hotel with good facilities and a great breakfast set up along with a good location in Madrid. The floor we stayed on was old and tired and needed refurbishment. We found it easy to hop on the train and...More

    Thank SRSMITH1964
    Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 1 week ago

    Dear Guest, Thank you for taking the time to leave us a review following your stay with us. I am pleased to see that you enjoyed our facilities, breakfast and convenient location, however, I am sorry to hear that certain elements of your experience did...More

    Reviewed 2 weeks ago

    All good except attitude of staff. Music far too loud, extremely loud, in breakfast area and while I was the only person there, my reasonable request for it to be lowered, was met with an aggressive, "no". Later spoke to hotel GM who appeared to...More

    Review collected in partnership with Meliá Hotels International
    Thank patrickjohnr2017
    Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 2 weeks ago

    Dear Patrickjohnr2017, Thank you for taking the time to share your insights on TripAdvisor. Whilst I am pleased that overall your stay was pleasant, I'm sorry to hear you had a mixed experience with us. As you will see from previous reviews the team members...More

    Reviewed 3 weeks ago

    Massive hotel with bars and restaurants. I stayed on The Level on 15th floor with it's own reception and bar area where you can also have breakfast. Rooms are a good size with a drench shower and free toiletries.More

    Thank Andy K
    Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 3 weeks ago

    Dear Andy K, Thank you for taking the time to reach out and share your experience. I am pleased that you had a good stay with us and that you feel that our rooms are comfortable. I have shared comments with the teams for you....More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$140 - US$262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Madrid
    • #19 Business Hotel in Madrid
    • #29 Romantic Hotel in Madrid
    • #52 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 915
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Prodigios Interactivos SA, Agoda, Orbitz, Travelocity, Hotwire, Priceline, HotelQuickly, Cancelon and getaroom.com so you can book your Melia Castilla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Melia Castilla Hotel Madrid ,
    • Melia Hotel Madrid ,
    • Melia Hotel Castilla
    Add Photo Photos
    Traveller (730)
    Room & Suite (382)
    Dining (134)
    Pool & Beach (61)
    Hotel & Grounds (505)
    Bathroom (40)
    Family and Play Areas (14)
    Business Centre & Event Rooms (12)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Emjopage
    14 May 2017|
    AnswerShow all 6 answers
    Response from Gerencia_MCastilla | Property representative |
    Thanks for your interest in Melia Castilla. The most important landmak within walking distace is the Santiago Bernabéu Stadium, home of Real Madrid F.C. It can be visited everyday (except when there is a footbal... More
    1
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    Google Translation
    Emjopage
    2 May 2017|
    AnswerShow all 4 answers
    Response from Gerencia_MCastilla | Property representative |
    Thanks for your interest in our hotel. The closes attraction is the Santiago Bernabeu Stadium, home of Real Madrid F.C. We have excellent transport connexion (bus and tube) with the rest of the city, such as old town and... More
    2
    Votes
    Google Translation
    I8281PDhelenm
    1 February 2017|
    Answer
    Response from Gerencia_MCastilla | Property representative |
    Good morning! At the time of the booking, if you reserve a double room with the breakfast included, the total of the two breakfasts per night is 35EUR during weekdays and 30EUR during weekends (for the two breakfasts). If... More
    0
    Votes
    Google Translation
    Room Tips
    "High rooms on the opposite side of the entrance will give you the most quiet stay"
    Read review
    "As for a floor with renovated rooms"
    Read review
    "Was not offered any upgrade, do ask. Hotel may have been quite full but check-in experience was not good in..."
    Read review
    "Rooms on 15th floor are best"
    Read review
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