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Melia Castilla

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#56 of 447 Hotels in Madrid
Certificate of Excellence
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2,374 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Plano, Texas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

So, We came to This Hotel for a Small Conference in Madrid. This was actually The First Time that We have actually been to Madrid. I was Very Impressed with The History, the Buildings, and The Sights. So, The Hotel was quite Impressive and It was Extensive as well! Everything looked Nice and Clean. Our Room was Awesome, It was... More 

Helpful?
Thank PTLSTraveller
London, United Kingdom
1 review
Reviewed 2 days ago NEW

Incredible service in a property near Bernabeu Stadium, Spacious rooms, great breakfast and friendly and attentive staff. Located in a bussines area, plenty of restaurants and very well connected. Se alojó el noviembre de 2016, viajó en pareja

Helpful?
Thank jaalbr
Krakow, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

Very nice and very good quality. Staff is helpful and nice. Will return in a near future. The location is very good with the fact that you always have taxis at the entrace and you are very close to two subway stations.

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank nunomigueld943
Javier_Alcalde, Assistant Manager. at Melia Castilla, responded to this review

Estimado Nuno Miguel, We would like to provide our sincere grateful for your recent visit and for sharing your experience. We realize that you´ve enjoyed the experience and we´ve met your expectations. That is a fantastic piece of new for us. We´ll be delighted to see you back again at The Meliá Castilla. All the staff remain to your entire... More 

Mountain View, United States
Level Contributor
5 reviews
Reviewed 1 week ago

Had the good fortune to be a guest at this super hotel in Madrid recently. It was simply excellent in every aspect. Warm, friendly, clean, good food, nice rooms. This was a business trip (70 people) and they looked after every aspect of our needs for 4 days. Would recommend this to other companies or organisation who are planning to... More 

Helpful?
Thank Paul L
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Paul, We are delighted with your recent visit to The Meliá Castilla and your positive comments about us. Your recommendation for future guests is a really important matter for us. thanks so much. We´ll be deligthed to see you back again. All the staff remain to your entire disposal. Warmest regards, Javier Alcalde More 

Caerphilly
Level Contributor
161 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 week ago

Visited here for two nights whilst conducting business in the area and was very pleased that the office had booked me into this fine establishment. The staff are all very polite and helpful, and speak pretty good English. The only negative I experienced was one of the female concierges, when I enquired about Atletico Madrid tickets, she reluctantly looked onto... More 

Helpful?
1 Thank Richy1708
Javier_Alcalde, Assistant Manager. at Melia Castilla, responded to this review

Dear Richy, We would like to provide our sincere grateful for your comments and your recent visit to the hotel. Your detailed comments allow us to realize that your experience has been positive in general. I completely agree with you when you speak about service and excellence. I would like to apologize for your feelings. We´ll be delighted to see... More 

London, United Kingdom
1 review
Reviewed 1 week ago

The Melia Castilla has never let me down, All Staff are most courteous, friendly and helpful. My room was generous by Spanish standards and nicely appointed. The breakfast buffet was amaizing with a great range of options to suit every culture and taste. I've really enjoyed. I can recommend this hotel even for families.

Helpful?
Thank jameswhite68
Javier_Alcalde, Assistant Manager. at Melia Castilla, responded to this review

Dear James, We would like to provide our sincere grateful for your recent visit and your cooments about your experience at The Meliá Castilla. We realize that you have enjoyed the experience and this is a very important matter for us. Thans so much for recommending the hotel. We´ll be delighted to welcome you again in Madrid. Warmest regards. Javier... More 

London, United Kingdom
Level Contributor
8 reviews
Reviewed 2 weeks ago

Stayed for 1 night on business. Good location, the appearance of the hotel from the outside does not do justice to the excellent interior. The room was well appointed, clean and welcoming. The communal areas were very good. Staff were helpful. The only problem was with the octopus I had in the restaurant, which I was looking forward to but... More 

Helpful?
Thank octopancake
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We appreciate your nice comments, that we'll keep in mind and we celebrate you've enjoyed your stay among us. Thanks also for sharing your sensations with others users. Best regards and we look forward to seeing you once again. More 

Sydney, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Lovely Hotel with nice decor and a beautiful pool area. Room was clean and had everything we needed. Staff were very friendly and courteous making us feel welcome. Breakfast offered an extensive array of food. This stay made the start of our trip very enjoyable.

Helpful?
Thank Dianne M
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear Dianne, We all celebrate you have had a wonderful stay and you have found everything under you expected. Thanks for your grateful comments and we look forward to seeing you soon. Kind regards More 

Malaysia
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Charming and nice hotel. The staff are very friendly and ready to provide service with a warm smile. The rooms are nicely decorated, clean and has nice amenities. A contemporary hotel tastefully decorated.

Helpful?
Thank flyingace28
Javier_Alcalde, Assistant Manager at Melia Castilla, responded to this review

Dear guest, We appreciate your nice comments and celebrate you've enjoyed your stay among us. Thank you for sharing them with other users and we look forward to seeing you soon. Kind regards. More 

SINGAPORE
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago

This was the last hotel in our stay in Spain. They did leave the best hotel in our tour to the last. Very easy check in for the very tired traveller and tour leader. The rooms were adequate , clean and had nice amenities. Only complaint was the complimentary water, coffee was not replenished after the 1st day. The kettle... More 

Helpful?
1 Thank kel5463

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Melia Castilla is considered one of the most emblematic hotels in Madrid, with an appealing blend of perfectly balanced classic and contemporary styles, where peace and urban life are accomplices to delight our guests.The excellent location, a few minutes from Paseo de la Castellana, 15 minutes from Barajas airport and IFEMA exhibition centre, near Chamartin train station and the Real Madrid Santiago Bernabeu football stadium, makes the Melia Castilla the perfect choice for your visit to Madrid. Complimentary WIFI and 24-hour Gym. ... more   less 

Additional Information about Melia Castilla

Address: Calle Capitan Haya 43, 28020 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: $139 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Castilla 4*
Number of rooms: 915
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, HotelTravel.com, Travelocity, Priceline, Odigeo and Agoda so you can book your Melia Castilla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Castilla Hotel Madrid
Melia Hotel Madrid
Melia Hotel Castilla
Hotel Style:
#18 Family Hotel in Madrid
#19 Business Hotel in Madrid
#30 Romantic Hotel in Madrid
#43 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Melia Castilla staff and other travellers.
23 questions
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Questions? Get answers from Melia Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the refurbished rooms”
 of 5 bubbles jaalbr, 1 Dec 2016 | Read review
“Only thing lacking was a bathtub, but bathroom was updated and very nice.”
 of 5 bubbles leandraashleyw, 10 Nov 2016 | Read review
“High up away from the street!”
 of 5 bubbles hpholen, 28 Oct 2016 | Read review
“ask for a room at higher floors”
 of 5 bubbles AndreasP135, 27 Oct 2016 | Read review
“Rooms with Pool view.”
 of 5 bubbles MANOJSARITA, 27 Oct 2016 | Read review
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