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Melia Castilla

3,172 reviews
#66 of 442 Hotels in Madrid
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Traveller (754)
Room & Suite (436)
Dining (135)
Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from Melia Castilla
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Reviews (3,172)Write a Review
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All reviewsconference hotelreal madrid stadiumlarge conferencepaellalarge hotelattending a conferencebusiness tripoutdoor poolbernabeu stadiumbusiness districtpremium roompillow menucity centrelobby barbit datedexcellent hotelpublic transportation
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1 - 5 of 803 reviews
Reviewed 1 week ago via mobile

I stayed in this hotel for 2 nights. The location is good especially if you plan to watch La Liga matches, since Santiago Bernabeu Stadium is just around the corner. I found that the layout of the room that I stayed in last time was...More

Thank Adam J
Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 3 days ago

Dear Adam J, Thank you for taking the time to write a review on Tripadvisor regarding your recent stay. We are delighted that Meliá Castilla was up to your expectations and your experience was a pleasant one. It is always a pleasure to read positive...More

Hotel's Favourite
Reviewed 9 December 2017

I stayed in this hotel for 3 nights for a conference. I would highly recommend this hotel - my room was very modern, spacious, warm and light / airy. Lots of mirrors in the bathroom (!). The buffet breakfast was first class with a lot...More

3  Thank ypct
Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 11 December 2017

Dear Guest, Thank you for taking the time to write a review on Tripadvisor regarding your recent stay at Meliá Castilla. We are delighted to hear that you had a wonderful experience and thank you for your compliments on the service provided, the room and...More

Reviewed 1 week ago via mobile

This hotel is to expensive for the quality offered. Rooms outdated, price to high, climatización a desastre. We paíd 150€ por a doble room. The heating at sauna level,left my windows open, put airco on hold, but temperatura didn’t go down. I slept therefore very...More

Thank canjonker
Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 1 week ago

Dear Guest, We appreciate the review about your recent experience at Meliá Castilla. It is a pity to read your feedback as we always strive for a superior experience for our customers. Our pricing is comparable to similar hotels in the area and we feel...More

Reviewed 2 weeks ago

The rooms in the hotel are lovely. Staff are very professional and friendly and I can’t fault them. There are plenty of eating options in the surrounding area and a handy little supermarket around the corner. Try to get a poolside room as it’s a...More

Thank Marc E
Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 1 week ago

Dear Marc E, Thank you for having taken the time to share your opinion about Meliá Castilla and your experience while staying amongst us with the other Trip Advisor users. I am very much pleased to see that your stay met your expectations. However, I...More

Reviewed 2 weeks ago

I was here for conference and I rilli liked the staff and service here. The wifi is pretty fast and made it easier for me to handle my work. The interior of the hotel also is impressive. I like the style and the fireplace next...More

Thank CelinaLA
Response from Gerencia_MCastilla, Guest Experience Manager at Melia CastillaResponded 1 week ago

Dear Guest, Thank you for taking the time to leave us your feedback following your recent stay and for your five star review. I am delighted to read that you enjoyed the interior of the hotel, the wifi and the personalised service of Meliá Castilla....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
US$152 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Madrid
#19 Business Hotel in Madrid
#29 Romantic Hotel in Madrid
#52 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$152 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Madrid
#19 Business Hotel in Madrid
#29 Romantic Hotel in Madrid
#52 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (754)
Room & Suite (436)
Dining (135)
Pool & Beach (64)
Amenities (91)
Family and Play Areas (14)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Emjopage
14 May 2017|
AnswerShow all 6 answers
Response from Gerencia_MCastilla | Property representative |
Thanks for your interest in Melia Castilla. The most important landmak within walking distace is the Santiago Bernabéu Stadium, home of Real Madrid F.C. It can be visited everyday (except when there is a footbal... More
1
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Emjopage
2 May 2017|
AnswerShow all 4 answers
Response from Gerencia_MCastilla | Property representative |
Thanks for your interest in our hotel. The closes attraction is the Santiago Bernabeu Stadium, home of Real Madrid F.C. We have excellent transport connexion (bus and tube) with the rest of the city, such as old town and... More
2
Votes
Google Translation
I8281PDhelenm
1 February 2017|
Answer
Response from Gerencia_MCastilla | Property representative |
Good morning! At the time of the booking, if you reserve a double room with the breakfast included, the total of the two breakfasts per night is 35EUR during weekdays and 30EUR during weekends (for the two breakfasts). If... More
0
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Google Translation
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Room Tips
"Only one side of the hotel is with sun, while the front side gives on the road with more noise"
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"High rooms on the opposite side of the entrance will give you the most quiet stay"
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"As for a floor with renovated rooms"
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"Was not offered any upgrade, do ask. Hotel may have been quite full but check-in experience was not good in..."
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