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Luxury Suites

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#202 of 446 Hotels in Madrid
Certificate of Excellence
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256 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Edina, Minnesota
Reviewed 5 August 2016

I loved the location of this hotel. Very central. Front desk staff - Raymundo and another fellow whose name I have forgot - are both top notch. The rooms are very clean and recently remodeled. Downside: the walls were being painted in the hallway outside our room the whole time we were there. Our rooms smelled of paint the whole...

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Thank 1965Lana
Phoenix, Arizona
Reviewed 3 August 2016

We recently stayed at the Luxury Suites for our initial and final evenings of a tour of southern Spain. The hotel came well recommended and we were happy with the choice. The rooms were spacious and came with kitchen facilities. The beds and sitting areas were comfortable and well maintained. Additionally, our room had nice wall coverings and hardwood floors....

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Thank phantomacct
LuxurySuitesM, Director General at Luxury Suites, responded to this review

Dear Sir, Thank you very much for your opinion. I am really sorry for don´t see the views at night, for that dates we had a private parties two nights but you could have came another night. I hope to seeing you next time in our hotel. Kind regards Luis Garcia. Manager

San Diego, California
Reviewed 11 July 2016

Worst experience ever imaginable. Air conditioner did not work in our suite. The owner, Luis Garcia, personally assured us that it is working OK. He absolutely lied to us, as his assistant gave him away by saying he had known about the air conditioning problem before. We wanted to go to another hotel and requested the refund, but got nothing...

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Thank europe_freq_traveler
LuxurySuitesM, Director General at Luxury Suites, responded to this review

Dear Sir, The only thing that I can tell you about your comments is that is false. People only can check other comments. Kind regards Luis Garcia. Manager

Newport, South Wales
Reviewed 6 July 2016

Fantastic small hotel in superb location to explore the sites of Madrid. Excellent room/suite over looking City Hall within walking distance of the city centre. Highly recommended and great value for money.

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Thank Doctorsorders
LuxurySuitesM, Director General at Luxury Suites, responded to this review

Dear Sir, Thank you very much for your opinion. All team Luxury say thank you. We work much to see that the guests are ok with us. Kind regards Luis Garcia. Manager lgarcia@luxurysuites.es

Reviewed 30 June 2016 via mobile

My wife and I had help with getting the Luxury Suites reserved as our final relaxing location after visiting five other hotels in four locations within Spain and second time staying in Madrid before flying out of the country. We had our son with us and this was the perfect location and relaxing stay. The Luxury Suites staff was excellent,...

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Thank Eric F
Toronto, Canada
Reviewed 20 June 2016

No complaints with the Luxury Suites. Perfect location, close to many local cafes and eateries, metro lines, and walking distances to some of the best local attractions like the Museo del Prado. Highly recommend this place, spacious and clean and comfy. The staff were friendly and informative. I would stay here again, the next time I go back to Madrid.

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Thank Bee833
Reviewed 8 June 2016 via mobile

While you may see some glowing reviews on this site, I would not recommend this hotel for several reasons. This is not a luxury hotel, this is a hotel that lacks customer service and understanding. This hotel has potential but fell short on numerous fronts. Previous reviews mention a free drink at bar and free items in fridge. This is...

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3Thank Mrr07
LuxurySuitesM, Director General at Luxury Suites, responded to this review

Dear Mrs. Panzeri Firstly we are deeply sorry to hear about your experience and we are absolutely disappointed with your comments. Our commitment is offer a superior customer service to all our guests and we work hard every day to get it. Our website is managed by one of the best booking engine providers in Europe, in fact as you...

Hobart
Reviewed 25 May 2016

We cannot speak too highly of this accommodation. It is in a brilliant central location close to museums and in easy walking distance of many important sites. The one bedroom suite itself was very spacious, comfortable, light and airy but what made the stay significant was the service of the reception staff, especially Fernando and David, who could not do...

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1Thank Beverley R
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 24 May 2016 via mobile

Love this place. They were so accommodating, since breakfast was not served at this location they would bring breakfast to your room! The drinks in refrig were no charge and would be replenished each day. The location couldn't have been more perfect, was right across from the Alcazar Palace and a very, very short walk to the Cathedral. This was...

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Thank A TripAdvisor Member
Glasgow, United Kingdom
Reviewed 5 May 2016

Very spacious suite - clean and comfortable. Good location and close to metro. Well equipped kitchen. Really impressed with their customer service - reception staff so helpful and knowledgeable and seemed genuinely happy to help.

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1Thank angie201668
LuxurySuitesM, Director General at Luxury Suites, responded to this review

Dear Sir/Madam, Thank you very much for your opinion. We like that people stay like at your home. Regards Luis García. Manager lgarcia@luxurysuites.es

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Alcala street between Puerta de Alacala and Plaza Cibeles, next to Parquedel Retiro and just a few steps from the art museums of the Golden Triangle (Museo del Prado, Museo Thyssen-Bornemisza and Museo Reina Sofia). Within walking distance to Puerta del Sol and Teatro Real.Luxury Suites offers 18 one and two-bedroom apartments ideal for short, mid and long-term stays, the size of which varies from 65 sqm to 135 sqm including a duplex and connecting apartments.All completely restored with contemporary design and allthe comfort of a home away from home.All Double bedrooms with king size bed or twin beds, one or two bathrooms with Molton Brown amenities, fully equipped kitchen, living room/dining room with sofa-bed. ... more   less 

Additional Information about Luxury Suites

Address: Calle Alcala 57, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $152 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Suites 4*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#134 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Suites staff and other travellers.
7 questions
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Questions? Get answers from Luxury Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the back side of the hotel, away from the street (as the hotel is above a bar/ restaurant)”
 of 5 bubbles phantomacct, 3 Aug 2016 | Read review
“Ask for a person room for this huge room!”
 of 5 bubbles shantt_13, 7 Mar 2016 | Read review
“Accept the price for the room, it is a good place”
 of 5 bubbles petereT4347KD, 28 Feb 2016 | Read review
“Our room did not have a view, but I am sure you could ask for one.”
 of 5 bubbles Liamob1, 11 Oct 2015 | Read review
“Junior suites for Palace views, the higher the better”
 of 5 bubbles boyreporter, 21 Sep 2015 | Read review
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