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All reviewssantiago bernabeureal madrid stadiumbernabeu stadiumrooftop poolfootball fansnuevos ministeriosbusiness districtsmall gymcorte inglesmetro stationbit datedfree wififamily roomminute walkthe hotel is cleanrooms are nicebars and restaurants
We stayed here due to its location to the stadium, as it's a few minutes walk, and we weren't disappointed with the location. It was easy to get the bus into the centre, and the area around the hotel is nice enough.
The staff at...More
1 Thank minx28
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 23 January 2018
Thank you very much for your comments about the Holiday Inn Madrid Bernabéu. We take note of all your review and items you have mentioned to try to improve our services.
Hoping to welcome you back soon to Holiday Inn Madrid,
This hotel is conveniently located at the business district of Madrid. It is in need of a good renovation, but they have adjusted prices to reflect that. All in all, service and food are good, so nice place to go
Thank Jordi M
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 19 January 2018
Dear Jordi M,
Thank you for your sharing your experience on your recent stay with us, We appreciate your comments regarding our service and food.
Hoping to welcome you back!
Front Office Manager
I am a Spire Elite member and have stayed in many different IHG hotels. I had the worst experience when staying in Holiday Inn Madrid Piramides. This is a personal trip and I booked this hotel several months ago. Since The price was very affordable...More
Thank Miao Z
Response from Paloma M, Director de Recepción at Holiday Inn MadridResponded 8 January 2018
Dear Miao Z,
I am very disappointed to heard about your bad experience in one of our IHG hotels, but in that case I can not personally assit you about this issue as we are Holiday Inn Madrid Bernabéu. I recommend you to contact with...More
This hotel was worth the money. The rooms a little dated but clean and house keeping were brilliant also all the other staff we came across.
We had breakfast here,me and the family were very happy with the choice available. We also had are Christmas...More
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 5 January 2018
Thank for your evaluation! Feedback is very valuable and we thank you.
Hoping to welcome you back soon
Front Office Manager
Until this hotel is renovated, don't bother. We had a junior suite with a "sofabed". The "sofabed" was more like a broken-down fold out futon. I was literally sleeping about 6" off the floor on an uncomfortable foam mattress. I can't believe what they charged...More
Response from Paloma M, Front Office Manager at Holiday Inn MadridResponded 15 December 2017
We are really sorry to hear that your experience at Holiday Inn Madrid Bernabéu was not as good as you expected.
We would like to thanks your comments as this always help us to improve and to try to resolve any issue or...More