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Hyatt Regency Hesperia Madrid

Paseo de la Castellana, 57 Chamberi, 28046 Madrid Spain
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Traveller (435)
Panoramas (24)
Room & Suite (399)
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#49 of 479 hotels in Madrid
Travellers' Choice
Hyatt Regency Hesperia Madrid is a luxurious and sophisticated urban hotel, located in Paseo de la Castellana, the financial and cultural center of Madrid; opposite the National Museum of Natural Sciences, close to the Sorolla Museum and with the most exclusive shopping area (Calle Serrano) only a five-minute walk away. The hotel also offers easy access to Adolfo Suarez Madrid Barajas Airport and Atocha station and features exquisite gastronomy such as the Santceloni Restaurant (awarded with two Michelin stars) in addition to La Manzana, where you can find local market produce. If you want to enjoy a snack or a glass of wine, the bar Mery Barbola, located in the lobby, is the ideal place. The hotel has 169 rooms, 33 of which are suites. In each room you will find a 65-inch flat-screen SmartTV with satellite, Nespresso coffee maker, pillow menu, top-of-the-range textiles, down fillings and ecological luxury toiletries. In addition, room service is offered 24 hours a day, free high-speed WiFi is available across the hotel in addition to complete security and privacy systems. The decor and attention to detail have been taken to the maximum through interior design directed by the prestigious interior designer Luis Alicandu and elements such as the unique Meninas, the work of sculptors Antonio Azzato and Rosa Figuls, arranged in the lobby and welcome spaces such as the bar Mery Barbola and El Market, which is a reference point offering gourmet products to take and enjoy wherever you desire. This taste for the environment is also evident in the rooms, which have been completely renovated (with a wide range available in terms of capacity and exclusivity) where much importance has been given to the use of noble materials and the contribution of natural light to achieve the correct combination of intimacy, classicism and warmth. Our SkyGym is located on the rooftop and offers the best views in the city. For company or private events, it has nine rooms equipped with the latest furniture and technology. Hyatt Regency Hesperia Madrid is a pet-friendly hotel and allows its guests to stay with up to two pets of a maximum of eight kilos per pet (see conditions and supplement).
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
1876Reviews28Q+A100Room tips
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Popular mentions
Paul wrote a review Jul. 10
Maui, Hawaii8 contributions1 helpful vote
I stayed here for a week on business in July of 2021, just as things were starting to re-open. Because of COVID, you have to "pad" your business travel schedule with more time for tests and the possibility of delays, so I was there for a full week compared to past trips that would be more like a day or two. The hotel made me very comfortable for this longer stay. I met the manager, they gave me a room upgrade. I had dinner a few nights in the hotel - great service and food - and breakfast each morning. After a day or two, the staff instantly remembered me and my coffee and food preferences as well. Rooms were very nice and the gym was adequate, if not amazing.
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Date of stay: July 2021
Sleep Quality
Trip type: Travelled on business
stevelena wrote a review Jun. 2021
New York City, New York20 contributions21 helpful votes
My wife and I stayed at the Hyatt Regency in Madrid for the three last days of a six week trip in other parts of Spain. We were very favorably impressed with the property itself, the location, and most of all the courtesy and professionalism shown by all staff we encountered. Not all of the restaurant options are reopened yet, but we received very good custom prepared breakfast every day and everything about our room was perfect. This is without question the place we will stay on our next trip to Madrid!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Sleep Quality
guest1234568 wrote a review Apr. 2020
33 contributions1 helpful vote
Stayed at the hotel up to it’s temporary closing on March 15th. The general manager Monica and her team were exceptional. It was a very scary time and the staff was gracious and highly professional. They tried to help me cancel travel reservations but none of the airlines were picking up calls. Grateful for the team making a difficult situation bearable.
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
Response from Belén Sansegundo, Atención al cliente/recepción at Hyatt Regency Hesperia Madrid
Responded May 10, 2021
Dear Guest, On behalf of all the Hyatt Regency Hesperia Madrid team and specially from Monica, we would like to thank you for trusting us in those dificult times. It was such an honor welcoming you with us! We feel more than pleased to know you had a great stay from the very beginning, as our priority is always making you feel at home and help you out to sort it out every problems might happen. We thank you again for having chosen us, it would be a huge pleasure welcoming you back soon! Kindest regards, Carolina Basterrechea Guest Relations
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born_t0_travel wrote a review Apr. 2020
Brooklyn, New York289 contributions72 helpful votes
We enjoyed our stay here. The room was clean and the amenities were decent. Not much of a view in the room. It faced a wall with figures of the hotel mascot. Staff was friendly and helpful. The buffet breakfast in the hotel was excellent with a large spread. It is a bit far to walk to the main tourist sites, but just about 20 min via taxi or Uber. The metro is conveniently located around the corner.
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Date of stay: February 2020Trip type: Travelled as a couple
3 Helpful votes
Response from Belén Sansegundo, Atención al cliente/recepción at Hyatt Regency Hesperia Madrid
Responded May 10, 2021
Dear born_t0_travel, Thank you so much for trusting Hyatt Regency Hesperia Madrid for your stay at the city and for sharing your review with us. It was a true pleasure welcoming you. Our priority everyday is making our guests feel at home, for this reason, reading your comments make us to work even harder to achieve your expectations. We really appreciate your time to share your experience, All the team is looking forward to welcome you back soon, Kindest regards, Carolina Basterrechea Guest Relations
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The Gym Lad wrote a review Mar. 2020
St. Catharines, Canada440 contributions254 helpful votes
The room is not particularly large, and for that price is alright, the location is convenient. For the same price, you can't stay in a hotel of this specification in a popular location. Very close to malls and restaurants. Some rooms have patio windows, but everyone goes out to play during the day, so it’s not too necessary. Of course, the price is relatively low. Dinner in the restaurant is expensive, it’s not bad.
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Date of stay: October 2019Trip type: Travelled with family
3 Helpful votes
Response from GuestRelationsHHM, Carolina Basterrechea, Guest Relations at Hyatt Regency Hesperia Madrid
Responded Mar. 20, 2020
Dear theguyfromthatonebar, We are truly happy to see your stay in our hotel was this great. Thank you for taking the time to share your great feedback, showing your appreciation of your stay with us. I’m sincerely looking forward to have the pleasure to welcoming back to our hotel, on your next visit to Madrid. Best regards, Carolina Basterrechea, Guest Relations
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US$192 - US$500 (Based on Average Rates for a Standard Room)
hesperia madrid hotel madrid, hesperia hotel madrid, madrid hesperia hotel
SpainCommunity of MadridMadridChamberí / Ríos Rosas
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Frequently Asked Questions about Hyatt Regency Hesperia Madrid
Which popular attractions are close to Hyatt Regency Hesperia Madrid?
Nearby attractions include Museo Sorolla (0.4 km), Museo Nacional de Ciencias Naturales (0.3 km), and Monument Glorieta de Emilio Castelar (0.5 km).
What are some of the property amenities at Hyatt Regency Hesperia Madrid?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Hesperia Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Hesperia Madrid?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hyatt Regency Hesperia Madrid?
Yes, parking is available to guests.
What are some restaurants close to Hyatt Regency Hesperia Madrid?
Conveniently located restaurants include La Gaditana Castellana, Pilar Akaneya, and Domo Abascal.
Are there opportunities to exercise at Hyatt Regency Hesperia Madrid?
Yes, guests have access to a fitness centre during their stay.
Does Hyatt Regency Hesperia Madrid have an airport shuttle?
Yes, Hyatt Regency Hesperia Madrid offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Regency Hesperia Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Hesperia Madrid offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Regency Hesperia Madrid?
Many travellers enjoy visiting Royal Palace of Madrid (3.0 km), Plaza Mayor (2.9 km), and Museo Cerralbo (2.5 km).