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We have stayed here many times, when it was the Tryp Alcala, so it was good to see how things have changed.
There have been a number of significant improvements, which will improve the quality of your stay, but are reflected in an increase in...More
Thank Kevin M
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 2 weeks ago
What a lovely review! You just woo us!
We really appreciate every single comment that you wrote about your recent stay with us! It is true that have refurbished the whole building and the 2000 sqm terrace. We now have a brand new...More
We were lucky to find free parking on the road out the front. Hotel parking was 16 EUR not 12 as per Wotif site info. A lot of great little cafes and bakeries within close walking distance. Not really a site seeing location but rather...More
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 4 weeks ago
Thank you so much for this lovely review about the Sercotel Alcalá 611!
We are glad to learn that you had a great experience!
Guest Relations Manager
good hotel, clean, nice staff
heater didn't work in my room so I was pretty frozen and staff didn't know how to turn on
rust in bathroom shower near drain, but plenty of hot water which was nice
walk out of hotel and turn right..walk...More
Thank erika t
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 12 December 2017
Thank you so much for this lovely review about your stay at Sercotel Alcalá 611!
We would like to apologize should the heating in your room did not work properly. We are glad to communicate you that after you told us, it was...More
Great hotel, easy to get to the airport and the city centre from this hotel. Quiet and nice garden but unfortunatly the pool was closed for the season. Breakfast was ok, but nothing more. I would definatly stay at this hotel again.
Thank Per Øivind H
Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 18 October 2017
Thank you so much for this lovely review! We really appreciate it!
Should you be back any time soon, please do not hesitate to let us know!
Guest Relations Manager
The rooms were nice and efficient, with amenities like toothbrush/razor/sponge and robe & slippers refreshed each day. I found the reception staff very friendly and helpful and the breakfast waiters were a good laugh.
The Location is good, perfectly between two metro stops, lots of...More
Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded 14 October 2017
We can't be more agree with you! The hotel location is very convenient, just a few minutes by tube to the city centre! The whole team really appreciate your piece of feedback and we all are very excited about your words regarding our...More
US$70 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#81 Business Hotel in Madrid
#160 Luxury Hotel in Madrid
Non-Smoking Rooms ,
Number of rooms
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Yes, there is a metro underground train station about 200 metres from the hotel which takes you into the City Centre in about 20 mins. About half way along on the same line you can visit the enormous old Bull Ring at Plaza... More
Yes, there is a metro underground train station about 200 metres from the hotel which takes you into the City Centre in about 20 mins. About half way along on the same line you can visit the enormous old Bull Ring at Plaza de las Ventas.
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"Superior Rooms are at the back, therefore quieter"