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AC Hotel Cuzco

Paseo Castellana 133, 28046 Madrid, Spain
Hotel website
Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$25 US$161*US$136*
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Traveller (116)
Room & Suite (127)
Dining (28)
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09/04/2017 10/04/2017
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    • Excellent24%
    • Very good51%
    • Average17%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Room Service
    Fitness centre
    4 Star Hotel
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    Offers from AC Hotel Cuzco
    Special Offer: Member Rates
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    09/04/2017 10/04/2017
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    Standard Room

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    Free Cancellation
    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews business hotel cuzco metro station business district santiago bernabeu stadium soccer stadium business trip hotel is located paseo de la castellana nice hotel high floor room service hams laundry service city centre rooms are big modern decor public areas nice breakfast comfortable rooms pleasant stay
    Reviewed 1 week ago via mobile

    Nice hotel - very comfortable room (pillows&mattress perfect for a deep sleep!) Bathroom clean and spacious. So many amenities , nice gesture :) love this ball soap! The breakfast buffet is amazing! Great quality, huge variety. Never disappointed by it!! The food at the bar...More

    Reviewed 1 week ago

    Modern looking and feeling hotel, but one gets the feeling you are intruding on the peace and quiet of the staff who would rather be somewhere else. Rooms are smallish but clean, the bed was firm with little bounce, mattress felt cheap, the room was...More

    Response from AC-CUZCO, General Manager at AC Hotel Cuzco

    Thank you for your post, We profusely apologize for not cover your expectations. We have taken the necessary steps to avoid this experiences with our staff in the future. Regarding the temperature, all our guests are able to set the control with their preferences, our...More

    Reviewed 2 weeks ago via mobile

    I'll concede Madrid was busy this week with a big conference and the hotel was rammed. But the whole experience in this hotel is one of a big brand which fails to deliver an acceptable experience for business travellers. The basics are missed. There was...More

    Response from AC-CUZCO, Front Office Manager at AC Hotel Cuzco

    Thank you for share your experience, As you have note in your posts Madrid and our hotel was fully booked. Also a high percentage of our occupancy was members of the same party, so they move looking for our services at the same time. This...More

    Reviewed 2 weeks ago via mobile

    PRt of Marriott brand , surprised with little things like no kettle / tea/ coffee , and the tiniest ironing board with taped up wiring on the iron . Friendly staff , modern decor . Would expect a brand like Marriott to pay closer attention...More

    Response from AC-CUZCO, Front Office Manager at AC Hotel Cuzco

    Thank you for sharing, We do apologize for the regular room standards did not cover your expectations. For the moment, the coffee and tea facilities are included only in our room categories upper than basic one. We have a courtesy stock of free ironing sets,...More

    Reviewed 3 weeks ago

    Our bedroom was small but well laid out. It had good hanging space but minimum shelf space. There is small but adequate work space with sockets and a good desk lamp. Overall the lighting of the bedroom was poor, I dropped a pen on the...More

    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Traveller (116)
    Room & Suite (127)
    Dining (28)
    Hotel & Grounds (46)
    Nearby Restaurants
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    De Vinis
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    Nearby Attractions
    Cuatro Torres Business Area
    62 reviews
    .37 km away
    Monument Glorieta de Emilio Castelar
    16 reviews
    .40 km away
    Plaza de Cuzco Madrid
    16 reviews
    .09 km away
    Paseo Comercial Castellana 200
    19 reviews
    .48 km away
    Questions & AnswersAsk a question
    HOW FAR IS THIS HOTEL FROM THE MADRID INTERNATIONAL AIRPORT? Is there a shuttle from the airport to the hotel? If so, where can we pick up the shuttle?
    11 September 2015|
    What is your answer?
    Posting guidelines
    Tianjin P
    Is there free wifi in the hotel rooms or only in the common areas? Our travel agent has booked this hotel for us on 3-5 October.
    7 September 2015|
    Answer Show all 5 answers
    Response from scuba077 | Reviewed this property |
    I had Wifi in room. Desk gave you the login info. FYI.There numerous cafes etc in this neighborhood. U[pon exit from hotel take a right and follow. There is an open air cafe that is great..unfortunately do not remember namee... More
    Donna D
    Does the room have a hair dryer? Thanks!
    27 July 2015|
    What is your answer?
    Posting guidelines
    Room Tips
    "Rooms on the higher floors are quieter due to the large volume of rush hour traffic ."
    Chris C, 1 month agoRead review
    "Higher floors off street avoid noise from major traffic circle in front of hotel"
    Jeff L, 2 months agoRead review
    "try to stay on a high floor away from the street (back side of hotel) for a quieter room"
    MemTrav, 2 months agoRead review
    "Upgraded rooms are very special with a fantastic bath/shower arrangement"
    Hawk470, 4 months agoRead review
    "get a room in the upper floors and away from traffic noise"
    TJstl, 4 months agoRead review
    "With excellent sound proofing to the front and quiet rooms to the back, all options are covered!"
    SachmoIreland, 5 months agoRead review
    "High floors are always the best floors."
    M_Lietaert, 5 months agoRead review
    "Call the NH Collection...."
    Repetepete, 6 months agoRead review
    "Top Floors"
    HarryJhb, 10 months agoRead review
    "The noise at early mornings, because of the traffic was higher then expected."
    deere d, 11 months agoRead review
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