Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Inspired by the characrter and autheticity of its location, Gran via/Montera, this new hotel is a place where the casual luxury meets genuinity, defined by an unlikely blend of elegance and boldness. A must stop along the way for the most curious and non conformists. Hotel Montera Madrid feature 93 beautiful appointed rooms with all the comforts one can expect in a Curio Collection by Hilton hotel, fantastic restaurant and cocktail bar with the mos stunning views over Madrid's skyline.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel Montera Madrid, part of the Curio Collection by Hilton, garners accolades for its luxurious amenities such as sumptuous beds and a chic rooftop bar. The property's serene atmosphere is complemented by soundproofing that ensures a peaceful stay, although weekends may bring some street noise. Staff members receive high marks for their warm, attentive service, contributing to the establishment's memorable ambiance.
Nestled in a prime Madrid location, the hotel offers stylish, well-maintained rooms; however, the room size may feel snug to some. Guests commend the hotel's cleanliness and consider it a good value for its elegance and quality.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Noise level
Mixed
Service
Attentive
Amenities
Opulent
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If I could give six stars, I would definitely do it! this hotel is my favorite Hilton so far and I’ve been to quite a few. everything is newly renovated with exquisite taste, rooftop bar and restaurant are unparalleled, and the elegant Madrid style shines throughout . Location also can’t be beat, you are whisked right from the epicenter hustle and bustle onto a quiet hotel rooms . Beds are heavenly. The best part is the outrageously great guest service. The concierge services and iconic sights map rounded up the best of Madrid , everything recommended was absolutely on point and helped us get the best out of our 3 short days . Everyone on the staff is genuinely kind to the point of making you feel right at home! I was also upgraded workout asking! There was not a single slip up in this whole stay, everything from the first contact with the billboard to departure was impeccable!
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Aug 22, 2024
Dear Jelena, We thank you so much for your glowing review! We are thrilled to hear that your stay with us exceeded your expectations and that you consider our hotel your favorite Hilton. It is wonderful to know that you enjoyed our newly renovated spaces, the rooftop bar, and the personalized concierge services. We are especially glad that our team made you feel at home during your stay and that you were able to make the most of your time in Madrid. We look forward to welcoming you back for another impeccable experience! Warm regards
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This has got to be one of the best hotels out there. I arrived to friendly staff waiting to welcome me, helped me with my bags, and called the elevator up for me. Check in was nice and easy, and even got an upgrade and free drink. My room was gorgeous, beautiful view of Gran Via as well as complimentary truffles from a famous chocolateria in Madrid. The staff was so so helpful and accommodating. Out of all the Hiltons I've stayed at, Ive never been treated so kindly from a staff that was truly so selfless.. and never once did they ask for a 5 star review (as other Hilton locations have). Thank you Isaac and Álvaro, and the many many more who made my trip to Madrid so memorable. I'd fly all the way to Madrid again just to stay at this warm, welcoming hotel.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip:Instead of a car/taxi to get to the hotel from the airport, I'd recommend the metro. Its stops...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Aug 21, 2023
Dear Guest, Thank you for taking the time to leave such a positive review of our hotel. We are thrilled that our staff was helpful and friendly throughout your stay. At the Hotel Montera Madrid, Curio Collection by Hilton, providing exceptional service is our priority and we will share your kind words with our team, as they take great pride in making our guests feel welcome and valued. We appreciate your positive feedback. It would be a pleasure to welcome you back on your next visit to Madrid, and we hope to make your next stay even more memorable. Kind regards,
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This is an artsy boutique hotel right the corner of Montera and the GRAN VIA. You can walk to everything!
The entrance feels like you have arrived at someone's private townhouse and their concierges/butlers/security team is receiving you. Check in is on un upper floor (7th or 9th) and you are offered a nice glass of Cava to sip while you check in. Check in was individual and relaxing. The staff is lovely!
There is a huge McDonald's on the corner with outdoor tables that is jumping day and night, but in no way detracts from the cozy hotel. The rooms are appointed with everything you could need, even toothbrush/toothpaste kits and wash mitts. There is a drinking water station on each floor to fill your thermos. The breakfast and coffee are good, and you can order your eggs as you like them. The breakfast staff is attentive. Breakfast is free for Hilton Gold and above as long as you have selected breakfast as your Curio benefit.
We loved out stay here and when we left, we were treated to a heat warming gift to commemorate our stay.
Thank you Hotel Montera for a wonderful experience!
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Dec 12, 2024
Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a memorable experience with us at Hotel Montera. It’s great to know that you enjoyed our artsy atmosphere and the prime location right in the heart of Madrid! We are delighted you appreciated the personal touch during check-in, and we’re pleased that our staff made you feel so welcome. It’s also fantastic to hear that you made good use of our thoughtful amenities, from the complimentary water stations to the breakfast offerings. We’ll be sure to pass on your kind words to our breakfast team as well! Your feedback means a lot to us, and we’re grateful for your kind mention of the special farewell gift. Every member of Guest Experience department is thrilled about it! We hope to welcome you back in the future for another exceptional stay! Warm regards, Guest Experience Team
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elegant hotel in a strategic position in the middle of the Gran Via, allowing you to explore the various neighborhoods of the city on foot. Kind and helpful guys will welcome you and guide you to the reception on the 9th floor. the environment is very chic and well finished. the guys at the reception speak Italian and are available to help with reservations for restaurants or various shows, they give excellent advice. the truly top breakfast, with artisanal gluten-free and lactose-free products, to be enjoyed on the veranda. the rooms are small, but comfortable, refined, with ultra-comfortable mattresses, soundproofed to the maximum, you can't hear anything about the confusion in the street or from the rooms next door. the terrace with swimming pool is truly beautiful with a magnificent view. The only flaw is the Braseri restaurant, it is not up to the standard of the hotel, there is no reporting of allergens, not equipped for various intolerances, little choice. definitely needs improvement.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: - Friendly staff across the board in all roles - Great location in the center of Madrid - the Metro is so close to the front door. Short walk to the Sol Cercacenias station - Nice bathroom - tub if you wanted and also a nice shower with a rainshower head - nice huge bath towels - Quiet - we didn’t hear any other noise from other rooms and the outside noise was minimal considering the central location - Comfortable bed (not too soft) with wonderful linens - Breakfast was included for us and included both hot made-to-order items as well as a good amount of cold items on a buffet - we really enjoyed it - Beautiful rooftop bar - good selection of cocktails - Nice common area rooms off of the reception area - it rained for a couple of hours one morning so we settled into one of the rooms for a while
Note that the reception is on the 9th floor - so you need to go up to check-in. Also, at first you may think that there is only one elevator but there are two more to the right that require a few steps to access.
The only slight disappointment was that the balcony doors in our room did not open fully - only about 10 to 15 cm/5 or 6 inches. I understand that this is for safety though.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Nov 29, 2024
Dear Guest, Thank you so much for your detailed and thoughtful review of your stay at Hotel Montera Madrid! We are delighted to hear about the many aspects of your visit that you enjoyed, from our friendly staff to our central location and the comfort of your room. We’re especially pleased that you appreciated the quiet atmosphere, the relaxing shower, and the comfortable bed, it’s wonderful to know that these details contributed to your enjoyment. Your kind comments about our breakfast selection and rooftop bar also warm our hearts, as we strive to provide a memorable experience for every guest. We’ve also taken note of your feedback regarding the balcony doors in your room. While we prioritize guest safety with these features, we understand how this might have slightly impacted your experience. We truly appreciate you sharing this observation, as guest feedback helps us improve continuously. Thank you once again for choosing Hotel Montera Madrid. We hope to welcome you back soon for another fantastic stay! Best regards, Guest Experience Team
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Montera Madrid by Curio exceeded my expectations. The rooms are well designed and beds are comfy and soft like sleeping on clouds (even better than other Hiltons). They used designer toiletries toiletpaper. The location is right smack in the middle of Gran Via but it is the service, that daily greetings and fuss over you that made the stay so enjoyable and pleasant. Even our bartender, Andrei, engaged with us in a friendly conversation about life and history of Madrid.
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Date of stay: June 2023Trip type: Travelled with friends
Room Tip:Great place, can walk to major attractions in town
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Jun 14, 2023
Dear Mr. DanielYong, It is a pleasure for us to have been part of your experience in the capital. We are very happy to receive comments like yours. We are proud to receive such positive reviews about the mattresses, the amenities and our location in the heart of the capital, as well as delighted to know that the service provided by our team members was so good and was a special factor during your stay. Comments like this make us work hard every day with pride and enthusiasm to provide the best service possible. We look forward to having you back with us as soon as possible. Best regards and thank you for your trust, Guest Experience Team
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We definitely recommend the Hotel Montera Madrid. It combines period and contemporary style in a way that would impress anyone. Our room was on the 4th floor above Madrid’s Gran Via which is busy from mid-day until late in the evening and we immediately remarked at the peace and calm inside. (We did, however, enjoy occasionally opening the window and experiencing the hustle and bustle of people down below!). The location, on a pedestrian street, was central to most of the sights you’d want to take in and, if you wanted a show of some kind, the Gran Via is Madrid’s theater center. Everything in the room enhanced our stay, from the amazing mattress (we were walking over 15,000 steps a day & were exhausted!) to the upscale bathroom supplied with many amenities and huge bath sheets. The amount of storage in both the foyer area and the bedroom couldn’t be improved on. A well-stocked food and drink bar was definitely enticing but we mostly enjoyed the plentiful Nespresso coffee pods and water heater for tea. The entire staff from door men, to reception, to restaurant and housekeeping were polite and welcoming and always ready to assist you. We definitely hope to return!
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Jan 25, 2025
Dear Mrs.Melgar & Mr. Hicok, Thank you very much for such a lovely review! We are very happy to hear that your stay at Hotel Montera Madrid was so satisfactory. We work very hard to provide a unique experience and to make our guests feel comfortable and relaxed, and we love to know that we succeeded with you! We're glad you enjoyed the tranquility of the room so much, despite the vibrant energy of Gran Via, and that the hotel's location was ideal for exploring the city. It's also great to know that the comfort of the bed and luxurious bathroom contributed to making you feel at home, we know how important it is to get a good night's rest after a day of sightseeing! We really appreciate your words about our team, as we love being able to offer a close and friendly service at all times. It will be a pleasure to welcome you again on your next visit to Madrid. See you soon and thank you again for your recommendation! Best Regards, Guest Experience Team
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The attention and detail at this hotel was extraordinary. From the moment that you reached the doors of the hotel, you’re greeted with enthusiasm. And then when you check in at the front desk, it’s the same mannerisms and attitude (Paola and David were so friendly, warm, and welcoming!). We were highly welcomed and felt so comfortable, immediately. Esther, the concierge greeted us, inviting us to go over any questions or itinerary we had planned for seeing the city. Her knowledge of the city and recommendations for sites and restaurants were excellent. The beds are so comfortable. My husband and I slept so well, which was such a welcome experience after traveling from the U.S. There were macaroons as welcome gift in the room. There are also stainless steel water bottles that are pre-sanitized, useable, and refillable, with refillable water stations on every floor. Loved the sustainability concept. There’s also a rooftop Bar/restaurant with a beautiful view. The hotel is in the center of Granvia, which is in the middle of many sites that you’d want to see. Upon our departure, the doorman/porter, Angel, helped us with directions to get to our next stop in Sevilla. He personally walked us to the train station and took us down to our train. We’ve never received this kind of treatment at a hotel, ever! Highly recommend! We would definitely stay here again.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Feb 2, 2025
Dear Mrs. Yun & Mr. Ehlin, What a pleasure to read your comment! We are thrilled to know that you felt so comfortable with us. The whole team, from Paola and David at the front desk to Esther and Angel, we are very grateful for your words. We work very hard to make our guests feel at home, and knowing that we achieve this with you makes us very happy. We love that you noticed the little details, like the comfort of the beds, the reusable bottles and the sustainable concept. And the views from the rooftop terrace, they are a gift, right? Thank you so much for recommending us so warmly, it will be a pleasure to have you back with us on your next visit to the city! Best regards, Guest Experience Team
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Truly a beautiful property in the most perfect location. We were welcomed really quite early for our 4 night stay in Madrod since our flight from the US arrived at 8:30 am and due to my Hilton status, we received a nice upgrade in addition to the early check in. We were offered welcome cocktail coupons (which we actually didn't use but gave to another guest upon leaving our last day while at breakfast). We also received a daily complimentary breakfast from the ala carte menu in addition to a European-ized Hilton style buffet. While abundant, many of until ala carte items had an interesting twist.
The room was truly amazing (albeit a bit odd shaped). The Esperanza Suite when looking at the hotel layout. The bed itself and bedding was pretty exceptional which is one of the main criteria for all of my stays. The appointments were truly over the top for this price point - the toiletrie kits they provide were filled with the perfect amenities. The storage was way more than we needed to live there a month and the intuitive lighting with a master switch at the entry for the entire suite (once we figured it out) was great - especially the auto on for late night trips to the bathroom.
The Daily service was sporadic as far as the time but twice a day which was truly great for coffee and towel restocking and it fit our schedule. The elevator system was fast and efficient (we found the one not used by arriving guests off to the right of the entry and up a few steps was much faster on the delivery) . The staff was the most pleasant of any we encountered during our entire time in Madrid .
I can't say enough about how enjoyable this part of our 28 day journey in Europe was for us this year. The next hotel we stayed at in Barcelona had the very worst bed so we felt truly spoiled having just left Curio Montera .
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip:Thanksgiving was a pretty special time - just know it's going to be like New Year's Eve at Time...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Dec 19, 2023
Dear Laura, Thank you for your delightful feedback on your recent stay at Hotel Montera Madrid, Curio Collection by Hilton. We are thrilled to hear that you enjoyed our prime location and the warm welcome extended during your early check-in. Your kind words about the accommodations, including the Esperanza Suite and its thoughtful amenities, are greatly appreciated. It is wonderful to know that our team's hospitality left a positive impression on your overall experience in Madrid. We are grateful for the opportunity to have been a part of your European trip. Your satisfaction is our priority, and we hope to welcome you back to Hotel Montera Madrid in the future for another enjoyable stay. Best regards, Guest Experience Team
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Lovely new hotel in a great location. All of the employees were very professional and helpful. The hotel features purified water stations on each floor and refillable bottles in every room. The air conditioning in the rooms was not turned on during our stay, so we got really warm at night. Luckily the windows open, so this was a way to cool down. But if you're a light sleeper, this wouldn't be a good option as it's a noisy party of town. We received free drinks for our Hilton Honors status. The rooftop was beautiful and for the cooler evenings we were offered blankets. I definitely recommend this hotel!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FrontDeskTeam Montera, Atención al cliente/recepción at Hotel Montera Madrid, Curio Collection by Hilton
Responded Dec 11, 2023
Dear Guest, We extend our sincere gratitude for sharing your positive feedback regarding your recent stay at our hotel. Your commendation of our prime location, professional service, and commitment to sustainability with purified water stations is truly appreciated. We apologize for any inconvenience with the room temperature and appreciate your understanding. It's great to hear you enjoyed the complimentary drinks. Your recommendation means a lot, and we look forward to hosting you again. Kind regards. Guest Experience Team.
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Dear Guest, we are pleased to inform you that we will host a special dinner in our restaurant on the 9th floor overlooking gran via.
After the 12 lucky grapes (spanish tradition at midnight to celebrate new year`s eve), the event will last for several hours.
As for our skybar, unfortunately there will be no party, but you will be able to watch the fireworks from the pool area if you wish once you stay with us.
In case you are interested in having more information about this event, please contact us at +34 919049662
Best regards and happy holidays!
Guest Experience team
We did not have Corinto suite. So I can not answer that question. However we liked the hotel so much we have booked it again, for our trip to Madrid, in September.
Dear jmcfarland84,
It is our pleasure to answer your kind question.
Regarding your question, we would like to let you know that all Hilton Honors Diamond members have breakfast buffet included in their accommodation rate (up to two people in double rooms and up to 3 in triple rooms, for multiple room bookings under the same name, it will only be included in one of the rooms in the name of the diamond customer profile).
Please do not hesitate to contact us again in case you have any further questions and we will be happy to get back to you as soon as possible.
We hope to have the opportunity to host you in the heart of the capital at some point in the future.
Greetings and thank you again for your inquiry.
Guest Experience Team
There are more places to choose from in the Madrid area.
PRICE RANGE
C$437 - C$667 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadrid
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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