Room Mate Macarena - Gran Vía

Room Mate Macarena - Gran Vía

Calle Gran Via 43, 28013 Madrid Spain
Traveller (183)
Room Mate Macarena Gran Vía Hotel Madrid
Room & Suite (68)
Room Mate Macarena - Gran Vía
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4.5
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Right on the Gran Via you’ll find Room Mate Macarena - Gran Vía, a modern design hotel in the heart of the city, among thousands of lights and the charming buildings of Madrid. Just a few meters from the main spots of interest such as the Plaza Mayor, Puerta del Sol and Templo de Debod, it is also surrounded by theaters, bars and restaurants where you can experience traditional Spanish cuisine, and, if you need, just one minute from the Callao metro stop. The perfect place to explore, relax and enjoy your spectacular stay in Madrid.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. They are provided to Tripadvisor by third-party partners.
3.0 of 5 stars
227Reviews4Q+A12Room tips
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Detailed Reviews
Mayra Miranda wrote a review Oct 2023
Bethel, Connecticut
Hotel's Favourite
5.0 of 5 bubbles
Customer services was great! Ladies at the front desk and personal at the front door was very helpful and kind
Thank you for let us check in early and for the great breakfast too, all the personal serve and help with breakfast was great thank you for a great memories.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Breakfast is almost half day 7-12 in case you weak up late
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipo Room Mate Macarena, Other at Room Mate Macarena - Gran Vía
Responded Oct 21, 2023
Dear May4022, Thank you so much for sharing your experience in Room Mate Macarena with us! We are very happy to read that you loved your stay and the whole team is looking forward to welcoming you again very soon! We take notes about your suggestions to keeping improve. Best regards, Macarena's team ;)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henrietta S wrote a review Jun 2021
4.0 of 5 bubbles
I would thoroughly recommend this hotel for anyone under 35. Older than that maybe not! The best thing first which is the roof terrace. This is gorgeous, great bar with good cocktails and really fast efficient service, a small ( like very small) plunge pool, more than 4 would be a crowd. For cooling off not swimming. All in all a great place to escape heat and crowds and relax.
Now for the not so good if you are over 35! Firstly you will be older than everyone else. The location is similar to being right on Oxford street or Piccadilly Circus so neither beautiful and leafy nor quiet. You are surrounded by cinemas, theatres, clubs etc. Loud Rock music greet you at the entrance and there is a queue of people outside waiting to get in to the roof top bar. Wether you like the decor is of course subjective, but it is not for the faint hearted. The breakfast is disappointing, orange juice not freshly squeezed, shortage of bread, jam in little packets and not very good. You make your own coffee in a machine.

The Staff however are fantastic, super helpful, super efficient and friendly. They really work hard, particularly those in the roof top bar.

In conclusion I would say for anyone young who wants to be near the nightlife and shopping and are looking for something cool and funky this is the hotel for you.

For us, a couple in our 60’s, next time we would choose a prettier quieter area with slightly calmer decoration and a more delicious breakfast. This is not a criticism of the hotel which I would say serves its core market very well, it is more of a caveat for anyone like ourselves who might feel as if they have gatecrashed their children’s party by mistake!
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: You have to book your sun lounger on the roof terrace in advance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monica Woodworth wrote a review Sep 2023
5.0 of 5 bubbles
We stayed at Room Mate Macarena Gran Via during our Honeymoon in July and it felt like luxury! The rooftop bar has unbeatable sunset views with delicious cocktails and was something we hit up nightly. The pool is quite small, but it was very refreshing on a hot summer day. The interior design of the reception and dining area are stunning and was one of the reasons we were drawn to this hotel. Our room was clean, had a small view of Gran Via, and had ample closet space for our belongings. We had an iron and ironing board delivered to our room upon request and opted for room cleaning service only once during our stay for environmental reasons, but it was refreshing and well cared for. Reception was helpful in answering questions in both English and Spanish. The location is right on Gran Via and we were able to walk to almost anything we needed, and when we needed a cab we never waited long. We hadn’t realized how busy and touristy Gran Via was upon booking - not quite our taste but also not the fault of the hotel. It felt like a respite entering our hotel from the business of the street right outside. Overall we were happy with our choice and will be keeping Room Mate hotels in mind for our future adventures!
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Josh G wrote a review Sep 2020
5.0 of 5 bubbles
First of all, the location is absolutely amazing but the staff and hotel features are what makes this hotel so good! I cannot speak highly enough of the agents I encountered and spoke to. From Sophie, Eva, Gonzalo, Manuela, Mario, Maria and Laura - there customer service skills and dealing with a non spanish speaker was excellent! My first time in Madrid and I can say I am going to go back and the only place I’d stay is Room Mate Macerena! The roof top has some of the best views in Madrid and would highly recommend watching the sun set from the bar with a Gin and Tonic in hand!
With the currently situation worldwide, the hotel provided all the necessary PPE for the staff and customers staying in the hotel with sand sanitations around the property and the appropriate screens where needed.
Can’t wait to go back and stay here again!!
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipo Room Mate Macarena, Otros at Room Mate Macarena - Gran Vía
Responded Sep 19, 2020
Dear Josh, Thank you very much for sharing your fantastic experience with us. We are very excited to hear that you enjoyed your stay! For us, it is very important that the client feels very comfortable and we are happy to know that we succeeded. Thank you for choosing Room Mate Macarena. We hope to see you again if you ever come back to Madrid! We want you to know how much we value your support! Thank you ever so much! Kind Regards, Macarena Team
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Alex wrote a review Jul 2021
5.0 of 5 bubbles
We spent two very nice nights at the Room Mate Macarena. The rooms are compact but functional, well thought-out – and electric blue. The location is in the bustling heart of the city, very conveniently located. The hotel has a hip vibe, with music thumping at the entrance around the clock, but the rooms were quiet (windows going out on the back). The roof terrace with a tiny pool and a fabulous view over Madrid is a highlight. This hotel is definitely for the glam crowd. (We went as a family, and that wasn't always a perfect fit.) It can feel a bit like living in someone's instagram account. It's definitely fun, the service was friendly, and the location couldn't be better.
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Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ginger L wrote a review Aug 2022
New York City, New York
5.0 of 5 bubbles
The staff was very accommodating and professional. They were always there to assist and we excited to do so. The breakfast was amazing. The views were amazing. The accommodations were amazing. We booked two separate rooms because we have teenagers and they made sure the rooms were close to one another. The location is central making it easier to travel everywhere. Highly recommend.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipo Room Mate Macarena, Other at Room Mate Macarena - Gran Vía
Responded Aug 29, 2022
Dear 559gigerl, Thank you so much for sharing your experience at Room Mate Macarena!! We are delighted to read that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid!! Best regards, Macarena's Team :)
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Chris L wrote a review Sep 2022
Manchester, United Kingdom
4.0 of 5 bubbles
Stayed for 5 nights and had a lovely stay. Our room faced gran via but we had great soundproofing and the internal noise was low as well. Seemingly 20 mins walk to everywhere. The bathroom area is both small and some (me) would have liked a toilet door that actually shut for that little bit of privacy. Would happily stay again though
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipo Room Mate Macarena, Other at Room Mate Macarena - Gran Vía
Responded Sep 13, 2022
Dear Chris, Thank you for sharing your experience at Room Mate Macarena. We are happy to know that you enjoyed your stay in Madrid with us. We really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
steph wrote a review Apr 2023
Victoria, Canada
5.0 of 5 bubbles
Wonderful friendly staff, great location , central to museums, parks, shopping, restaurants and more. Easy to access metro, breakfast was well worth the price, and roof top patio was a great place to unwind at the end a a day of site seeing. Busy area , but safe and fun to walk around.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Super easy to take metro from this hotel, but really only a 15 minute walk max to any of the main...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipo Room Mate Macarena, Other at Room Mate Macarena - Gran Vía
Responded Apr 7, 2023
Dear Steph, Thank you so much for shaing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John wrote a review Mar 2020
5.0 of 5 bubbles
Stayed at the hotel recently with my wife. It was extremely clean and the staff were very friendly and couldn't do enough for us. The breakfast was very tasty and I couldn't fault it. The restaurant was on the top floor and you could see the city from the windows or even go for a stroll on the balcony. It is so central and within walking distances to many of the places we wanted to visit eg Royal Palace and Prado museum. I would use this hotel again.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: I think all the rooms would be similar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Go11993430602, Director de Recepción at Room Mate Macarena - Gran Vía
Responded Mar 24, 2020
Dear John, Thank you very much for sharing your great experience with us and the rest of Tripadvisor users. I am very pleased to know that Room Mate Macrena has met all your expectations. Thank you very much for highlighting our unbeatable location, or beautiful views and the magnificent treatment received by all my colleagues. We look forward to welcoming you again very soon! Laura Castillo Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
390nataliei wrote a review Jul 2023
Ilkley, United Kingdom
5.0 of 5 bubbles
Great location just a short walk from the Royal Palace and main square and literally a stones throw away from the main shopping area. Our room had a city view and on the 1st floor but despite it being close to a very busy street, had good soundproofing. There are some construction works going on though nearby but it was only at limited points you could hear it. There was free cava at reception all day which was a lovely touch. The rooftop pool was beautiful but can get busy in the afternoon so if you'd like to enjoy a swim, we'd recommend getting there in the morning. Overall a great hotel!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equipo Room Mate Macarena, Other at Room Mate Macarena - Gran Vía
Responded Jul 8, 2023
Dear Natalie, Thank you so much for sharing your experience at Room Mate Macarena!! We are happy to know that you enjoyed your stay in Madrid with us and we really hope to be able to welcoming you back at your home away from home in Madrid. Best regards, Macarena's Team :)
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunshine492792 wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"Make sure to have a drink on the terrace "
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Mayra Miranda wrote a tip Oct 2023
Bethel, Connecticut24 contributions2 helpful votes
5.0 of 5 bubbles
"Breakfast is almost half day 7-12 in case you weak up late"
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Sarah S wrote a tip Aug 2023
9 contributions
4.0 of 5 bubbles
"Don’t miss Calle de Ponzano for tapas! "
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Sara R wrote a tip Jul 2023
11 contributions
5.0 of 5 bubbles
"If you find a deal that includes the breakfast, it’s well worth it. "
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David_MTL_514 wrote a tip Jul 2023
Montreal, Canada216 contributions64 helpful votes
4.0 of 5 bubbles
"the 8th floor is just below the 9th/terrace so at night if people are parying you'll hear it."
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LOCATION
SpainCommunity of MadridMadridGran Via / Palacio / Centro
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Room Mate Macarena - Gran Vía - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Room Mate Macarena - Gran Vía
Which popular attractions are close to Room Mate Macarena - Gran Vía?
Nearby attractions include Gran Via (0.2 km), Mementorium (0.1 km), and Gula Gula (0.1 km).
What are some of the property amenities at Room Mate Macarena - Gran Vía?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Room Mate Macarena - Gran Vía?
Top room amenities include a minibar, air conditioning, and a view of a nearby landmark.
What food & drink options are available at Room Mate Macarena - Gran Vía?
Guests can enjoy a rooftop bar and a lounge during their stay.
Is parking available at Room Mate Macarena - Gran Vía?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Room Mate Macarena - Gran Vía?
Conveniently located restaurants include Steakburger Preciados, Zenith Brunch & Cocktails - Desengaño, and Oven Mozzarella Preciados.
Are there opportunities to exercise at Room Mate Macarena - Gran Vía?
Yes, guests have access to a pool during their stay.
Is Room Mate Macarena - Gran Vía located near the city centre?
Yes, it is 0.8 km away from the centre of Madrid.
Are any cleaning services offered at Room Mate Macarena - Gran Vía?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Room Mate Macarena - Gran Vía?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Room Mate Macarena - Gran Vía?
Many travellers enjoy visiting Royal Palace of Madrid (0.7 km), Plaza Mayor (0.6 km), and Museo Cerralbo (0.7 km).
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