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Hotel Regina

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#102 of 446 Hotels in Madrid
Certificate of Excellence
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3,258 Reviews from our TripAdvisor Community

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Showing 1,662: English reviews
Rio de Janeiro, RJ
Reviewed 1 week ago via mobile

Ive been to Madrid last week and stayed at Regina Hotel! The room was great, very clean, comfortable and modern decoration! The location of the hotel is also good, near the Puerto del Sol and plaza mayor! Breakfast was awesome! The only complain is that the rooms of the first floor are very noisy due to conferences, parties or whatever...

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Helpful?
Thank Bruna A
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, cleanliness, breakfast and room. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Cordially yours Carlos López Manager

Lancashire
Reviewed 1 week ago via mobile

Trip to Madrid with my daughter. Hotel Regina was great. Staff helpful & polite. Very central for tourist attractions. We got the express bus from the airport, 20 mins then a 5/10 minute walk from Cibeles to hotel. Room clean and comfortable. Best hotel hairdryer ever! Only downside the bar was being refurbished but didn't spoil our visit at all....

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Helpful?
Thank ACS2
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the staff, room, cleanliness and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time, warm regards Carlos López Manager

London, United Kingdom
Reviewed 1 week ago

This hotel is in a great central location but the room we were allocated was extremely dark and the window facing a courtyard wall with very little natural light coming through. Lighting was very poor in the room as well. The hotel is very modern and an extensive breakfast choice available.

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Helpful?
Thank PlacesInBetween
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client Thank you for your comments. It´s very important for us to know the opinion of our clients. We are glad that the location and the breakfast was for your liking and of coure we take note of your recommendation for improve. We hope see you again in you next visit to Madrid. Thank you again. Carlos López Manager

Indianapolis, Indiana
Reviewed 1 week ago via mobile

I have all good things to say about this place. It's in a great location v close to Puerto Del sol and plaza mayor most important places, in the middle of all activity. V comfortable plush beds and rooms, we slept like anything, rooms are v good(one of the towers has construction going on so make sure you get the...

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Helpful?
1Thank PoojaS_11
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, room, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Sincerely Carlos López Manager

Tel Aviv, Israel
Reviewed 1 week ago

Beautiful newly renovated hotel. We arrived late in the evening, we received an upgraded 2 rooms, we were upgraded to junior suites. the staff are extremely nice and very helpful. very clean hotel with all the amenities needed, the restaurant located on the first floor was very nice with a very rich bouffe. I will definitely recommend Hotel Regina to...

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Helpful?
1Thank Lizi5
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about cleanliness and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López Manager

Reviewed 2 weeks ago via mobile

I was stay with my husband from 13 to 15 Nov 2016. First day 13 Nov after we check in and rest in our room, a housekeeper just open our door to send towels without door knock and our permission, lucky we not naked. Next day 14 Nov, we have indicate do not disturb outside our room before we left...

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Helpful?
2Thank ChouXiaoYa
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear guest First of all, apologize for the inconvenience caused. We are the first to be surprised, nothing like this has ever happened to us. I also inform you that I sent you an email on November 19th at 8:00 am requesting information on what happened, we have not received your response yet. Thank you Sincerely Carlos López Manager

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

I stayed here for two nights. The rooms were nicely decorated but more on the simple side. No carpet though. The bed was very umcomfortable almost like a mattress you'd buy at a low quality store like IKEA. The pillows weren't all that great either. The other issue I experienced is that you really can't have a quiet night's sleep...

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Helpful?
Thank VSTGO
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the staff and location of our hotel. Sorry for the inconveniences Hopefully you,ll chose again our property in your next visit. Thank you for your time, warm regards Carlos López Manager

Ireland West
Reviewed 3 weeks ago

Returned to Regina on a trip to Madrid in October. The place was under renovation and the bits that were finished looked fantastic. Stayed in a part of hotel I had not stayed before and the rooms were newly done up and very boutique hotel style. It looks fantastic so far so looking forward to seeing it when fully finished....

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Helpful?
Thank MikeB_07
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López Manager

Washington DC, District of Columbia
Reviewed 3 weeks ago

This hotel is located just one block from the Puerta del Sol, with easy access to many central spots in Madrid. Reception is both friendly and efficient, breakfast far above average, wifi very good and bathroom spacious and well-functioning. In terms of style it is a bit eclectic, and may not be to everyone's taste, but I much enjoyed my...

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Helpful?
Thank Moritz73
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, room, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Cordially yours Carlos López Manager

Reviewed 4 weeks ago via mobile

Stayed here 3 times now, location is great, right next to the metro and easy reach of great restaurants & bars, friendly staff, rooms clean and comfortable, fantastic value for money. Will stay again soon.

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Helpful?
Thank Carre1974
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear guest. Thank you very much for the description of your hotel experience. Your comments about our location, staff, cleanliness, Quality and price, are the best prize and incentive to continue Making the stay our guests an experience unforgettable. We look forward to welcoming you again soon in our Hotel Kind regards Carlos López Manager

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Regina Restaurant
Hotel Regina Restaurant
Cuisines: Spanish, Mediterranean, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $106 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Regina 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Regina Madrid
Hotel Style:
#62 Romantic Hotel in Madrid
#63 Family Hotel in Madrid
#94 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Regina staff and other travellers.
56 questions
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Questions? Get answers from Hotel Regina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for your El Corte Ingles voucher. Discount and tapas there.”
 of 5 bubbles MikeB_07, 15 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles Moritz73, 13 Nov 2016 | Read review
“upgrade for a renovated room with a window & wooden floor”
 of 5 bubbles 40yaelb, 9 Nov 2016 | Read review
“If you want larger, american-standard rooms, ask for a "superior" room.”
 of 5 bubbles diogob797, 28 Oct 2016 | Read review
“don't even bother to reserve here. Worst lodging experience ever!”
 of 5 bubbles hornetraider, 27 Oct 2016 | Read review
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