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Hotel Regina

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#106 of 445 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Regina
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3,332 Reviews from our TripAdvisor Community

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Showing 1,680: English reviews
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Reviewed 2 days ago NEW

We stayed for only 1 night in a Deluxe room, which was great. We were traveling with 2 others and they stayed in a Standard room, which was really outdated. So I can recommend to spend a little extra for the Deluxe room, it's worth it. Although it seemed like the hotel was already busy updating the Standard rooms throughout...

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Helpful?
Thank Sander v
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear guest We are very glad to know that you were so comfortable in our hotel and that both the location and the attention of our staff made your stay as pleasant as you indicates. Do not hesitate to contact us for future reservations and we will be happy to inform you about the different room types we have, whether...

Reviewed 4 days ago NEWvia mobile

Great location (close to Prada/Thyssen museums, squares, tapa bars), beautiful rooms/toilets/beds in updated section. Dining room being rebuilt by May/2017. Strolling is great, gardens are nearby, Sevilla Metro subway station is just across the street. Beautiful architecture all around.

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Helpful?
Thank Casey A
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear Casey, We are glad to know that your stay at the hotel was to your liking both for the location as well as the rooms we offer. As you indicate we are improving our facilities our restaurant Gran Cafe Regina which will be open at the end of the month of April beginning of May. We are waiting for...

Zurich
Reviewed 4 days ago NEW

Great location close to Sol and Seville transport links. Walking distance of many attractions including the Prada, Cathedral, Royal Palace, Plaza Major etc. Lots of bars and restaurants near by. Close to la venencia sherry bar which is a great old place. Swift check in. Noisy works could be heard in the reception but it was quiet in our room....

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Helpful?
Thank EKSAYERS
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear Eksayers First of all thank you for your comment. We are glad to know that your stay was to your liking, both for the location, the cleanliness, the room that was assigned to you, the bathroom as the mini bar that is at your disposal in the room. As you indicated we are improving our facilities to offer a...

Reviewed 5 days ago NEWvia mobile

Great room for only ~$130; very convenient location (1 block away from the Puerta Del Sol) and very comfortable bed. Definitely a great option if you want a middle priced hotel in a great location. As usual, breakfast not included and expensive.

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Helpful?
Thank Nicolás M
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear Nicolás. Thank you very much for your valuation to our hotel. We are glad to know that the room that was assigned to you, was up to your needs and that the situation of the hotel made your stay in Madrid more comfortable. We are very sorry that the price of the breakfast seemed a little high, however we...

Reviewed 1 week ago

Pretty much in the centre of Madrid, a perfectly acceptable stay with no complaints. We opted out of breakfast and went room only so can't comment. Room was modern, clean, comfortable and recently refurbished. Got a good deal so very satisfied overall.

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Helpful?
Thank Rob A
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear guest, We are pleased to know that you felt so comfortable with us and that your stay was enjoyable for you. We really appreciate your opinion about the renovation that we are carrying out, as it is always in order to improve to make our guests feel at home. We hope to welcome you once again on your next...

Torino, Italia
Reviewed 1 week ago

We booked a room for the weekend at Regina, suggested by tripadvisor customers. We decided to reserve a Superior room with breakfast,and this choice was great. The hotel is in renovation (i suppose they will be change all the old rooms as the superior one). Whatever this, weren't noise all around, and the new rooms are very beautiful, wise, clear...

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Helpful?
Thank Alberto A
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear guest. We are very glad that your stay in our hotel was enjoyable. Despite we are doing reformation in the facilities, we try to do our best for our clients to feel confortable. And everything is just to improve and to offer the best service. We would like to let you know that we have Deluxe and Junior Suite...

Province of Malaga, Spain
Reviewed 3 weeks ago

My wife and I have just spent two nights at this hotel. We found it to be both comfortable and located in the perfect part of the old City. We booked a superior room which seemed quite recently updated. The bed was very comfortable and the furniture and decor were good. The shower room was excellent with, in addition to...

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Helpful?
Thank John L
ReginaMadrid, Director General at Hotel Regina, responded to this review

Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about location, room and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López Manager

Reviewed 15 January 2017 via mobile

We stayed at the Hotel Regina for 2 nights. The location was walking distance to Puerto Del Sol and the metro station. They were very accommodating helping us arrange transportation to the airport the next morning. We very much enjoyed our stay!

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1Thank Christie P
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear guest It´s always nice to know that you have had a pleasant stay with us, due to the service as well as the amenities and location of the hotel. We hope welcome you again in your next visit to Madrid We thank you very much for your feedback. Cordially yours, Carlos López Manager

Reviewed 14 January 2017 via mobile

I've stayed at this hotel 4 or 5 times due to its excellent location . Right now they're in the middle of an ambitious refurbishment programme which has totally wrecked their "service-to-guests" rating. Staff seem to be less welcoming than before, efficient yet robotic in attitude. This visit we stayed in one of the newly refurbished rooms (it stills smells...

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Helpful?
Thank rely-on-m
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear guest First of all, thank you for your trust. We are working to improve and make our guests have a pleasant stay and excellent service. We hope welcome you again in your next visit to Madrid and check that we have improved Thank you again Sincerely Carlos López Manager

Charlotte, North Carolina, USA
Reviewed 9 January 2017

This was our second stay in Hotel Regina in Madrid, we have used this hotel in the past for its great location just a few feet away from Puerta del Sol in Madrid's Calle Alcala. It is a clean and modern hotel with a very friendly reception staff. We had prepaid a standard double room reservation. The staff at the...

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2Thank jjmurillo
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you for your comments. It´s very important for us to know the opinion of our clients, mainly when the experience has been so positive, enabling us to improve our operation. It´s nice to know that you were so pleased with the interior design, maintenance and location of our hotel. We hope welcome you again on your next...

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Regina Restaurant
Hotel Regina Restaurant
Cuisines: European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $106 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Regina 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Regina Madrid
Hotel Style:
#61 Romantic Hotel in Madrid
#63 Family Hotel in Madrid
#92 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Regina staff and other travellers.
58 questions
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Waterbury, Connecticut
8 months ago
Bremerton, Washington
Beirut, Lebanon
6 months ago

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Questions? Get answers from Hotel Regina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The renovated rooms, Deluxe and Junior Suite.”
 of 5 bubbles 776sanderv, 19 Feb 2017 | Read review
“Choose a superior room with a view to the road.”
 of 5 bubbles P9297OLjohnl, 31 Jan 2017 | Read review
“Ask for an upgrade to the top floors, they are newer rooms with all the amenities.”
 of 5 bubbles jjmurillo, 9 Jan 2017 | Read review
“Don't get the standard rooms. No sunlight, no view”
 of 5 bubbles alibY3057PU, 4 Jan 2017 | Read review
“Choose the renovated rooms on the upper levels in the back of the hotel for noise control.”
 of 5 bubbles SusanR465, 3 Jan 2017 | Read review
5 of 5