Catalonia Puerta Del Sol

Catalonia Puerta Del Sol

Traveller (371)
View of Atocha
Room & Suite (129)
Dining (19)
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C$338
C$306
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About

4.5
#53 of 471 hotels in Madrid
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Catalonia Moratin hotel, which opened its doors in August 2002, is conveniently situated near the famous Golden Triangle (the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum), adjacent to the historic nucleus of the city which includes the Puerta del Sol and the Plaza Mayor. It is only a few metres away from the Plaza Santa Ana, known to be one of the best places for tapas nationwide, and close to the most popular theatres in town.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Air conditioning
Desk
Private balcony
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, Catalan and 2 more

Location

Calle Atocha 23, 28012 Madrid Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Barajas Airport
14.6 km
See all flights
Vodafone Sol
1 minMadrid Metro
Tirso de Molina
3 minMadrid Metro
1,294Review30Q+A85Room tips
Traveller rating
  • 799
  • 383
  • 71
  • 25
  • 16
Time of year
Traveller type
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Detailed Reviews
MeandHeTravel wrote a review Mar 2020
New York City, New York529 contributions179 helpful votes
5.0 of 5 bubbles
First and foremost, our hearts go out to the people of Madrid with the highest hopes that they along with the rest of world return to health, safety and happiness.

We stayed at CPDS in February on our way back to New York before the extent of the corona virus was evident throughout Europe and the US.

We booked a suite (104) which was outstanding value for the price. Beds and bedding were extremely comfortable and suite was fastidiously clean. Excellent location, room service offerings are modest but were delivered in 15 minutes on both occasions. Minibar charge was miscalculated on checkout but person at front desk corrected their own error and advised us before we noticed it and credited us correctly. Suite 104 is on the first floor overlooking the street and we did not hear a sound during our three night stay. Generous complimentary bottled water, excellent towels, hangers, overall well equipped room. Sitting room of suite is not windowed but comfortable and suited our needs perfectly.

We love Madrid and will undoubtedly return when circumstances allow. We would not hesitate to stay again at CPDS as we had a very excellent experience.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Suite facing the street was extremely comfortable and quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pta_del_SolDireccion, Gerente at Catalonia Puerta Del Sol
Responded Mar 19, 2020
Dears, We feel deeply thanksfull for your comment, I do remember you, and your patientness regarding the situation. I´m glad to know you arrived home safety and healthy. Your feedback it´s our main source to improve services and facilities, and I would like thank you on behalf of every member in here. Of course we will be here waiting for your next visit once everything has gone. We wish you best, and we look forward to seeing soon.
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parminder m wrote a review Feb 2020
London, United Kingdom2 contributions5 helpful votes
5.0 of 5 bubbles
Stayed here 17-21st February with my two kids during half term in a triple room on the first floor. Easy to get to from the airport using the metro system and much cheaper. Journey took 50 minutes. The building is stunning and the staff really helpful and friendly. Location is key here as we were able to walk to all the attractions. Room was very clean and preferred the wooden floors to carpet floors as it feels cleaner. We had three single beds and the size was adequate. Slept well on all four nights. The only negative I would say is the frosted bathroom door which does not have a lock and so leaves a very slim gap. Even with my 19 and 14 year old kids I felt we needed privacy. Seeing more and more of this in hotels but am not a fan. Was offered a reduced rate for breakfast at €14 each but felt it was still pricey as there are plenty of cheaper options right outside the hotel. The complimentary snacks in the evening between 5-8pm was also nice. Overall, would definitely stay here again.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Our room faced the central courtyard on the first floor and was very quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pta_del_SolDireccion, Gerente at Catalonia Puerta Del Sol
Responded Feb 27, 2020
Dear PKM2021, thank you for your sharing your experience with more travellers, and for your kindly and fully comment. Even though we very well located, our must is the staff and cleaness, as you mentioned. Now a days we changing those doors, so for sure in your next visit it won´t be a problem. We feel deeply proud about your review, and we would love to see you once more in out hotel, we are waiting for you.
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etinegev wrote a review Mar 2020
Tel Aviv, Israel2 contributions4 helpful votes
5.0 of 5 bubbles
We had a great experience and an awesome stay, even though it was cut short because of COVID-19.
We had 2 suites and they were very spacious and welcoming.
The staff was very kind and accommodating, especially Diana and Aron that helped us when our flight was cancelled and our plans had to change.
The extra treats that were supplied to the room free of charge really helped keep our spirits up in this hard time.
Also, the hotel is located in the center of everything!
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pta_del_SolDireccion, Gerente at Catalonia Puerta Del Sol
Responded Mar 16, 2020
Dear Etinegev, we appreciate your great review and score at Tripadvisor´s website. For us, to make feel our guests like home, is one of our goals and we want to thank you for letting us know. Our colleagues Diana an Aron are very grateful for your words, and the entire Catalonia Puerta del Sol team would love to have you back again in future occasions. Best regards
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greynomad16 wrote a review Jan 2020
Queensland42 contributions93 helpful votes
5.0 of 5 bubbles
We stayed at this hotel recently and it was in a great location where you could walk to all the central attractions. It is a small hotel and the staff were helpful. They gave us a card that we could use on the trains to go to see other sights such as the Real Madrid stadium and the bull fighting ring. We added 10 trips but did not use them all. We gave the card back so the next visitors could use it instead of having to buy a card. The only thing that was a bit disconcerting was that we required 2 beds and even though I sent an email regarding 2 beds the response was it could not be guaranteed- it depended on the day what was available. Fortunately we got 2 beds.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pta_del_SolDireccion, Gerente at Catalonia Puerta Del Sol
Responded Jan 9, 2020
Dear greynomad16, thank you for your time, your review is of one of the main sources to improve our services and facilities. The staff is really helpfull, and as long as we can the idea is always tryed to provied a transportation card. Thank you for the new trips, for sure someelse will enjoyed them and, probably we can increase the famous ¨Pay it Forward¨ We will check the procedure we did when we answered your required, not to generate missunderstading. We would lo to see you again in Catalonia Puerta del Sol Best wishes, and Happy 2020!
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agrebennikov wrote a review Jan 2022
St. Petersburg, Russia1 contribution
3.0 of 5 bubbles
Stayed here for the second time: very convenient location close to everything, big, clean and elegant room and bathroom with plenty of space for everything, very friendly and helpful staff. Breakfast is just superb, the food is of great choice and quality, and obviously has become even better since our last visit.
Unfortunately, unlike our previous staying, the standard room was booked. Yes, the room is big and clean, but two major drawbacks spoil the visit greatly, to say it mildly:
1)all standard rooms overlook inner courtyard, elegant, but covered with a glass roof in a patio style. As a result you are not able to breathe in the night even with the windows open, is is very hot and no fresh air comes into the room. Moreover, it is impossible to use AC in cooling mode during winter months;
2) the bathrooms ajjoins the bed and has a glass door. It is another design catastrophy. In the night the light from the bathroom comes right into your eyes, as everything else that happens there. It is not the fault of the staff of course, but a design failure, when design is created for the designers, but not for the customers.
With all things mentioned, the night sleeping, which is the main purpose of every hotel, is uncomfortable and that is unadmissible for a 4 star hotel for thoser rates.
Sleepers should be also a cheap, but great plus.
A complimentary water was not provided, but perhaps it should nave not been provided for the standart rooms.
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Review collected in partnership with this hotel
Date of stay: January 2022
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Padron, General Manager at Catalonia Puerta Del Sol
Responded Jan 10, 2022
Dear agrebennikov, First of all, thank you very much for taking the time to evaluate us For us it is very important to know the opinion of our guest in order to improve our facilities and service day by day. Despite your good words about our hotel regarding location, service and breakfast, we regret not having met your expectations during your stay and we sincerely apologize. We would have liked that you have contacted us during your stay so that we could have solved it. Just tell to you that the patio window is open on the sides and there is fresh air. As for air conditioning, it is true that we do not have a hot-cold system. Being a historic building we cannot modify the system and just can be or hot or cold air , and these days the temperatures have been higher than normal. Finally, let you know that we take note of your suggestion about the bathroom door for future investments. We hope that you will give us an opportunity in the future to stay with us again to show you that we work hard every day to fulfill our main objective, which is that all our clients have a nice stay. Kind regards,
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123 wrote a review May 2
5 contributions
5.0 of 5 bubbles
This hotel is probably somewhere between a 4 and a 5, but it was the
friendliness and efficiency of the staff that pushes it into a five. The location is excellent, walking distance to most of Madrid's main sites and museums, and with plenty of eating and cafe options nearby. The double windows kept out the noise from the busy street in front, so we were able to sleep soundly. As I said, the staff are great. The rooms are perfectly comfortable and functional, but they are a bit bland and could have a bit more charm given that part of the hotel is based on an older building. The lobby has a comfortable area to chill out in. There's an excellent breakfast buffet, but sadly it's in the basement and most days we didn't think it was worth the price given that in Spain you tend to eat a decent lumch. There are several good cafes nearby to get a coffee and a roll, and a supermarket across the street if you need some fruit or snacks. All in all, it was a good choice and an excellent location for our long weekend in Madrid. My main complaint would be the price - it was quite expensive when we were there, but that might have been because we were there during some major sporting events. The price had been much lower a few weeks earlier. So look around.
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Date of stay: April 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded 3 weeks ago
Dear Mr 636Gregoryv, Thank you for your recent stay at the Catatonia Puerta del Sol and for sharing your thoughts and experiences with us. We are happy to read you have thoroughly enjoyed the room, breakfast and all our facilities. We are delighted to read you enjoyed Madrid and that you liked the ambiance and our exclusive location in the heart of the city. The praise you gave us has been passed onto our staff. Your feedback drives our commitment to and passion for being an excellent host for our guests every day. We would be delighted to welcome you back on another occasion in the near future. In the meantime, we send our best regards and wish you the very best. Yours sincerely
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Sinyptk wrote a review May 2023
Houston, Texas102 contributions21 helpful votes
5.0 of 5 bubbles
This hotel is located in the heart of Madrid. Our triple room was spacious, clean and well located. The hotel itself is in a historic building and is stunning. The staff was wonderful from check in to check out, answering our questions and ensuring our comfort. Parking is available within a 2 minute walk from the hotel in a public garage, easily accessible.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: No on site parking, but a public parking garage is very close by.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded May 9, 2023
Dear Sinyptk, Thank you for choosing to stay at the Catalonia Puerta del Sol Hotel and for sharing your feedback with your lovely review. This will enable us to further improve our service. It was delightful to welcome you in our property and we looking forward to welcome you back soon again. Kindest regards,
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jules21holiday wrote a review Jan 2020
Cardiff, United Kingdom134 contributions115 helpful votes
5.0 of 5 bubbles
Have stayed in Madrid many times , first time at this hotel . It was fantastic we were delighted , a beautiful hotel with a large spacious , clean and importantly quiet bedroom . The hotel is in a fantastic location , easy walk to everywhere including the metro from the airport ( we got off at Sol ). The staff were fantastic so friendly and efficient a credit to the hotel . The free afternoon tea was a lovely touch , we really enjoyed it and they serve the best coffee 👍. We didn’t have breakfast so can’t comment on it . We will stay here again when we come back to Madrid , 10 out of 10 . Thank you .
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pta_del_SolDireccion, Gerente at Catalonia Puerta Del Sol
Responded Jan 2, 2020
Dear jules21holiday, Thank you for your great feedback about your recent stayed at Catalonia Puerta del Sol, it's a pleasure to know that you enjoyed it, and every detail made us get the 10 out of 10. Every member of Catalonia Puerta Sol work really hard in order to give every day an excellent service, and it is always motivating receive comments like yours as they reward our daily effort. As per your mentioned, we will be here waiting for your next visit, and proud to give you the welcome once again. Best wishes for 2020!
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SFbySail wrote a review Oct 2021
San Francisco, California486 contributions103 helpful votes
5.0 of 5 bubbles
Catalonia Puerta Del Sol has an excellent location in heart of Madrid. The staff is professional and courteous. The rooms are well appointed, including a Nespresso coffee machine. The breakfast was excellent with hot items being constantly replaced for freshness and plenty of selection. This is a very well run hotel. Catalonia rewards provide instant cash credits and upgrades.
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Review collected in partnership with this hotel
Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jose Padron, General Manager at Catalonia Puerta Del Sol
Responded Nov 2, 2021
Dear SFbySail, First of all, thank you very much for taking the time to evaluate us . For us it is very important to know the opinion of our clients in order to improve. We are glad and proud that you had a very good stay with us and you like our hotel and its rooms, location , breakfast and the most important, our service as all staff work very hard to do the bes for our guest. We hope to see you again soon staying with us using your travel cash of Catalonia Rewards. Kind regards,
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Ignacio wrote a review Jun 2021
New York City, New York4 contributions
5.0 of 5 bubbles
My stay at Catalonia Puerta del Sol was perfect. The hotel has a great location, close to bars, restaurants and tourist attractions within walking distance. My queen bed room was very clean and spacious. Everyone at the hotel was very helpful and pleasant. I would 100% stay here again!
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Date of stay: May 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GoNC77 asked a question Feb 2020
Belmont, North Carolina5 contributions5 helpful votes
Is your hotel a smoke-free hotel?
Answer from My_Aunt
Toronto573 contributions181 helpful votes
Yes. I liked this hotel
Answer from hewkinj
Elche, Spain54 contributions33 helpful votes
Don't bother to eat in the hotel as there are hundreds of restaurants around the area. One word though, Spain is not a country that does much in the way of vegetarian food. At the coast there is fish but not in Madrid.
arlyjb asked a question Jul 2018
West Palm Beach, Florida61 contributions83 helpful votes
Where are the nearest car rental offices of either Hertz or Alamo?
Answer from SearchForGoodFood
Milton Keynes, United Kingdom242 contributions108 helpful votes
As Becky says or you could ask the hotel - sure they'd know.
Answer from alunl2018
Cardiff, United Kingdom4 contributions2 helpful votes
Yes to both questions (staff help to move cases upon arrival)
tintin2013 asked a question Aug 2017
New Delhi, India2 contributions
Is there tea/coffe making facility in the rooms ?
Answer from travel198060
Mount Hope, Canada49 contributions13 helpful votes
We upgraded our room and because of that we got bottled water, coffee/tea and bathrobes/slippers.
leighingilbertaz wrote a tip May 5
Hailey, Idaho4 contributions1 helpful vote
5.0 of 5 bubbles
"Book now!"
Read full review
Sharon M wrote a tip Apr 2024
Worcester, United Kingdom1 contribution
5.0 of 5 bubbles
"Visit the Plaza Santa Ana and the streets just round the corner for super tapas bars and restaurants and the lively atmosphere."
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delfy g wrote a tip Mar 2024
3 contributions
5.0 of 5 bubbles
"Perfect location "
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JMorris711 wrote a tip Sep 2023
St. John's, Canada140 contributions125 helpful votes
5.0 of 5 bubbles
"Book through the Catalonia company website directly. Get the breakfast up front. "
Read full review
jeffreysv wrote a tip Jul 2023
Los Angeles. CA109 contributions81 helpful votes
5.0 of 5 bubbles
"Pay for the suite, it's worth it. "
Read full review
Not the right property for you?
There are more places to choose from in the Madrid area.
PRICE RANGE
C$199 - C$445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia puerta del sol hotel madrid, catalonia moratin hotel madrid, catalonia moratin madrid
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Catalonia Puerta Del Sol - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Catalonia Puerta Del Sol
Which popular attractions are close to Catalonia Puerta Del Sol?
Nearby attractions include Calle 365 Callejón Secreto (0.3 km), Plaza Mayor (0.4 km), and The PubCrawl Company (0.08 km).
What are some of the property amenities at Catalonia Puerta Del Sol?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Catalonia Puerta Del Sol?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Puerta Del Sol?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Catalonia Puerta Del Sol?
Yes, parking is available to guests.
What are some restaurants close to Catalonia Puerta Del Sol?
Conveniently located restaurants include Brunchit - Las Letras, La Vaca Argentina Ventura, and Taberna el Sur.
Is Catalonia Puerta Del Sol located near the city centre?
Yes, it is 0.2 km away from the centre of Madrid.
Are any cleaning services offered at Catalonia Puerta Del Sol?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Catalonia Puerta Del Sol?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Catalonia Puerta Del Sol offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Catalonia Puerta Del Sol?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Catalan.
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