Catalonia Puerta Del Sol
Calle Atocha 23, 28012 Madrid Spain
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Avg. C$205 /night, 3/18 - 3/19
C$549
per night
C$377
per night
C$205
per night
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About
#49 of 486 hotels in Madrid
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Catalonia Moratin hotel, which opened its doors in August 2002, is conveniently situated near the famous Golden Triangle (the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum), adjacent to the historic nucleus of the city which includes the Puerta del Sol and the Plaza Mayor. It is only a few metres away from the Plaza Santa Ana, known to be one of the best places for tapas nationwide, and close to the most popular theatres in town.
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Property amenities
Free High Speed Internet (WiFi)
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Soundproof rooms
Air conditioning
Desk
Private balcony
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, Catalan and 2 more
Location
Calle Atocha 23, 28012 Madrid Spain
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Barajas Airport
14.6 km•
See all flights
Vodafone Sol
1 min•Madrid Metro
Tirso de Molina
3 min•Madrid Metro
Rental Cars
935 Restaurants
within 0.5 kilometers
Reviews
4.5
1,333 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Catalonia Puerta Del Sol hotel stands out for its charming atmosphere, featuring modern rooms and a welcoming interior patio that draw constant praise from guests. Its prime location is a hit among travelers, who appreciate the easy access to attractions and public transport. Staff members earn rave reviews for their friendly and professional service, enhancing the hotel's reputation for cleanliness and attention to detail.
While the amenities are generally well-received, especially the comprehensive breakfast options, some guests note the absence of a bathroom moisture extractor. Nonetheless, the hotel is popular for its spacious and well-appointed rooms, offering good value to those who stay.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Good
Cleanliness
Meticulous
Service
Attentive
Amenities
Well-appointed
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Traveller rating
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Detailed Reviews
This hotel is probably somewhere between a 4 and a 5, but it was the
friendliness and efficiency of the staff that pushes it into a five. The location is excellent, walking distance to most of Madrid's main sites and museums, and with plenty of eating and cafe options nearby. The double windows kept out the noise from the busy street in front, so we were able to sleep soundly. As I said, the staff are great. The rooms are perfectly comfortable and functional, but they are a bit bland and could have a bit more charm given that part of the hotel is based on an older building. The lobby has a comfortable area to chill out in. There's an excellent breakfast buffet, but sadly it's in the basement and most days we didn't think it was worth the price given that in Spain you tend to eat a decent lumch. There are several good cafes nearby to get a coffee and a roll, and a supermarket across the street if you need some fruit or snacks. All in all, it was a good choice and an excellent location for our long weekend in Madrid. My main complaint would be the price - it was quite expensive when we were there, but that might have been because we were there during some major sporting events. The price had been much lower a few weeks earlier. So look around.
friendliness and efficiency of the staff that pushes it into a five. The location is excellent, walking distance to most of Madrid's main sites and museums, and with plenty of eating and cafe options nearby. The double windows kept out the noise from the busy street in front, so we were able to sleep soundly. As I said, the staff are great. The rooms are perfectly comfortable and functional, but they are a bit bland and could have a bit more charm given that part of the hotel is based on an older building. The lobby has a comfortable area to chill out in. There's an excellent breakfast buffet, but sadly it's in the basement and most days we didn't think it was worth the price given that in Spain you tend to eat a decent lumch. There are several good cafes nearby to get a coffee and a roll, and a supermarket across the street if you need some fruit or snacks. All in all, it was a good choice and an excellent location for our long weekend in Madrid. My main complaint would be the price - it was quite expensive when we were there, but that might have been because we were there during some major sporting events. The price had been much lower a few weeks earlier. So look around.
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Date of stay: April 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded May 3, 2024
Dear Mr 636Gregoryv, Thank you for your recent stay at the Catatonia Puerta del Sol and for sharing your thoughts and experiences with us. We are happy to read you have thoroughly enjoyed the room, breakfast and all our facilities. We are delighted to read you enjoyed Madrid and that you liked the ambiance and our exclusive location in the heart of the city. The praise you gave us has been passed onto our staff. Your feedback drives our commitment to and passion for being an excellent host for our guests every day. We would be delighted to welcome you back on another occasion in the near future. In the meantime, we send our best regards and wish you the very best. Yours sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
We have enjoyed 3 perfect days stay.
The staff has been super attentive from the first moment we arrived, especially Alessandro, the receptionist who checked us in, who recommended places to visit and eat, was very friendly. The hotel is beautiful and the room was perfectly clean, and the bed was very comfortable. Regarding the value for money, I think it is great, as the location is perfect if you come to know the center of Madrid, as you can walk everywhere.
Breakfast has a lot of variety and is very delicious. We also went to the bar one night and it is very quiet, and the service is unbeatable.
I'm sure I'll repeat in this hotel! I have no doubt which one to choose every time I come to Madrid.
The staff has been super attentive from the first moment we arrived, especially Alessandro, the receptionist who checked us in, who recommended places to visit and eat, was very friendly. The hotel is beautiful and the room was perfectly clean, and the bed was very comfortable. Regarding the value for money, I think it is great, as the location is perfect if you come to know the center of Madrid, as you can walk everywhere.
Breakfast has a lot of variety and is very delicious. We also went to the bar one night and it is very quiet, and the service is unbeatable.
I'm sure I'll repeat in this hotel! I have no doubt which one to choose every time I come to Madrid.
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Automatically translated
Date of stay: October 2024Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A paradise in the center of Madrid, very clean and very friendly and helpful staff. The hotel offers organic and compostable kits for each room (toothbrush and toothpaste, comb, shoe horn, etc.). They accommodated me with a room with a bathtub, as I requested!
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Review collected in partnership with this hotel
Date of stay: February 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: Beautiful hotel, very quiet and excellently located, you can walk to places of interest in all directions.
The staff is very friendly and willing to attend to all requests.
The room we had was #412, spacious and with a beautiful view of Atocha Street, well soundproofed with double windows (not double glass in one window, but 2 windows that open and close and an air chamber in the middle) and it really makes a difference. This should be implemented in all hotels in the world! The mattresses are excellent and very comfortable.
Cons: The bathroom does not have a moisture extractor.
The breakfast is not up to the standard of the hotel. All products are served in small portions, which means they run out faster than the staff can replenish them. Little fruit for those who need a healthy breakfast.
The late check-out offered by booking through the website is unlikely to be taken advantage of, since it depends on whether they are going to give that room to another guest. They had offered us to stay until 6pm or until 3pm, since we had a return flight at night, but in the end they only let us stay until 1pm. Luckily, they did let us leave our bags free of charge until it was time to leave the hotel.
The staff is very friendly and willing to attend to all requests.
The room we had was #412, spacious and with a beautiful view of Atocha Street, well soundproofed with double windows (not double glass in one window, but 2 windows that open and close and an air chamber in the middle) and it really makes a difference. This should be implemented in all hotels in the world! The mattresses are excellent and very comfortable.
Cons: The bathroom does not have a moisture extractor.
The breakfast is not up to the standard of the hotel. All products are served in small portions, which means they run out faster than the staff can replenish them. Little fruit for those who need a healthy breakfast.
The late check-out offered by booking through the website is unlikely to be taken advantage of, since it depends on whether they are going to give that room to another guest. They had offered us to stay until 6pm or until 3pm, since we had a return flight at night, but in the end they only let us stay until 1pm. Luckily, they did let us leave our bags free of charge until it was time to leave the hotel.
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Date of stay: November 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded Dec 9, 2024
Dear Its time to hit the road, First of all, thank you very much for your kind comment. It is a pleasure for us to get this feedback and it motivates us to keep offering the best service. The guest´s satisfaction is our goal and we achieve it through our professional staff and quality. By the other hand, We are very sorry about what happended at the restaurant and also with the late check out. Please rest assured that we will review your feedback and discuss the respective matters with the members of staff responsible. We would be delighted to welcome you back on another occasion in the near future. In the meantime, we send our best regards and wish you Merry Christmast! Yours sincerely We would love to see you back soon to keep enjoying! My best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located between the Royal Palace and The Prado, making most of the top tourist sites within walking distance. Hotel staff could not have been more accommodating. Our rooms were comfortable and clean, although the frosted glass door to the bathroom allowed too much light into the room at night, disturbing the sleep of my travel buddy.
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Date of stay: September 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded Sep 24, 2024
Dear SD Cali, Thank you so much for your recent stay at Catalonia Puerta del Sol and for sharing your thoughts and experience with us. We are happy to read you have thoroughly enjoyed your vacation with us except for the bathroom's door and our team could make your stay memorable for you. We would be delighted to welcome you back on another occasion in the near future. In the meantime, we send our best regards and wish you the very best. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second trip here, last time was in 2018. Location is very good, about 2/3 the way from Atocha Train Station (15 minute walk) to Plaza Mayor (5 minute walk). 15 minutes to the Prado and Retiro. If you can walk a mile, you can see just about everything. Area is clean. A bit uphill from Atocha, something to keep in mind if you are bringing luggage from the train station, but we managed it fine.
The building is an old one and beautifully restored. The rooms are modern.
We had a Superior Room, which was quite roomy. Bathroom contained separate tub (with a shower nozzle) and shower (with choice between 2 showerheads), as well as a bidet. Fluffy towels, though no washcloths. Hairdryer in bathroom.
Furnishings included a couch and coffee table, good-sized desk, king-sized bed, and a tea caddy. Wood floor. Good closet space. Tea kettle and Krups coffee machine, and small refrigerator. Good breakfast available on Floor -1; bar and good snack food available on floor 0. A/C worked well. Staff was very helpful.
I would stay here again.
The building is an old one and beautifully restored. The rooms are modern.
We had a Superior Room, which was quite roomy. Bathroom contained separate tub (with a shower nozzle) and shower (with choice between 2 showerheads), as well as a bidet. Fluffy towels, though no washcloths. Hairdryer in bathroom.
Furnishings included a couch and coffee table, good-sized desk, king-sized bed, and a tea caddy. Wood floor. Good closet space. Tea kettle and Krups coffee machine, and small refrigerator. Good breakfast available on Floor -1; bar and good snack food available on floor 0. A/C worked well. Staff was very helpful.
I would stay here again.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded Nov 4, 2024
Dear NTXTravelBug60, Thank you for your recent stay at Catalonia Puerta del Sol and for sharing your thoughts and experience with us. We are happy to read you have thoroughly enjoyed your vacation in Madrid and we are delighted to read that you liked the ambiance and our exclusive building and location in the heart of the city. The entire team is looking forward to welcome you back soon again, in the meantime we send our best regards. Yours sincerely, We would be delighted to welcome you back on another occasion in the near future. In the meantime, we send our best regards and wish you the very best. Yours sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Every time I come to Madrid I stay at this hotel because it is very cozy.
The rooms with all kinds of details, the breakfasts are very complete and the staff is very attentive to any need and very friendly... when you enter the hotel you find a very nice interior patio that belongs to the snack bar where you can have a drink or snack.
The staff is charming, both in the bar, reception, floors or restaurant... of course this is the best value that this hotel has and the tranquility, you can't hear anything despite being in the center of Madrid.
It is very well located, near Puerta del Sol, you can go to many places on foot.
The rooms with all kinds of details, the breakfasts are very complete and the staff is very attentive to any need and very friendly... when you enter the hotel you find a very nice interior patio that belongs to the snack bar where you can have a drink or snack.
The staff is charming, both in the bar, reception, floors or restaurant... of course this is the best value that this hotel has and the tranquility, you can't hear anything despite being in the center of Madrid.
It is very well located, near Puerta del Sol, you can go to many places on foot.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located in the heart of Madrid. Our triple room was spacious, clean and well located. The hotel itself is in a historic building and is stunning. The staff was wonderful from check in to check out, answering our questions and ensuring our comfort. Parking is available within a 2 minute walk from the hotel in a public garage, easily accessible.
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Date of stay: April 2023
Value
Location
Service
Room Tip:Â No on site parking, but a public parking garage is very close by.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded May 9, 2023
Dear Sinyptk, Thank you for choosing to stay at the Catalonia Puerta del Sol Hotel and for sharing your feedback with your lovely review. This will enable us to further improve our service. It was delightful to welcome you in our property and we looking forward to welcome you back soon again. Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were a bit nervous about staying here as twin rooms weren't guaranteed. However on arrival, we had exactly the rooms we requested, which were on 4th floor overlooking the courtyard. For a city centre hotel it was exceptionally quiet. Rooms were a bit warm and aircon wasn't too good, but it didn't bother us although it might be a problem in summer.
The hotel location is fabulous, near everything. Most places in central Madrid are within a 10 to 15 minute walk at most, and many much nearer. Rooms are a decent size and have all the amenities you'd expect. Housekeeping was efficient.
The staff were wonderful....everyone at reception greeted us each time we came back. Breakfast choices were excellent and there were different items each day. Breakfast serving staff were especially friendly, remembering what we liked to order each day.
The price of our stay was lower than many other similar hotels nearby. I'd thoroughly recommend this Catalonia hotel.
The hotel location is fabulous, near everything. Most places in central Madrid are within a 10 to 15 minute walk at most, and many much nearer. Rooms are a decent size and have all the amenities you'd expect. Housekeeping was efficient.
The staff were wonderful....everyone at reception greeted us each time we came back. Breakfast choices were excellent and there were different items each day. Breakfast serving staff were especially friendly, remembering what we liked to order each day.
The price of our stay was lower than many other similar hotels nearby. I'd thoroughly recommend this Catalonia hotel.
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Date of stay: February 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Calvo, Director General at Catalonia Puerta Del Sol
Responded 2 weeks ago
Dear Mr Kdytraveller, Thank you very much for your kind comment. It is a pleasure for us to get this feedback and it motivates us to keep offering the best service. The guest´s satisfaction is our goal and we achieve it through our professional staff and quality. We appreciate the detail of highlighting the attention offered by my colleagues. We would love to see you back soon to keep enjoying! My best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A hotel to repeat, I booked the Catalonia Goya and due to some problem they placed me in the Puerta del Sol. They were very kind at the reception, they deducted money from my rate and paid for the taxi from one hotel to another. The stay was great, It is a beautiful palace-type hotel in a privileged location in Madrid, a few steps from Puerta del Sol and Plaza Mayor. The room is huge, the only thing is that the window overlooks a very beautiful interior patio but you can't see what the weather has been like since The room. The breakfast was great, nothing was missing. I will definitely repeat when I return to Madrid. I would highlight the kindness of the receptionist at the Puerta de Sol.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes. I liked this hotel
Don't bother to eat in the hotel as there are hundreds of restaurants around the area. One word though, Spain is not a country that does much in the way of vegetarian food. At the coast there is fish but not in Madrid.
As Becky says or you could ask the hotel - sure they'd know.
Yes to both questions (staff help to move cases upon arrival)
We upgraded our room and because of that we got bottled water, coffee/tea and bathrobes/slippers.
"The reception area is staffed 24/7 and English was not a problem. Every request was fulfilled promptly, and breakfast was the best of trip."Read full review
"Visit the Plaza Santa Ana and the streets just round the corner for super tapas bars and restaurants and the lively atmosphere."Read full review
…
PRICE RANGE
C$225 - C$421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia puerta del sol hotel madrid, catalonia moratin hotel madrid, catalonia moratin madrid
LOCATION
SpainCommunity of MadridMadridHuertas / Literary Quarter (Barrio de Las Letras) / Cortes / Centro
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Catalonia Puerta Del Sol
Which popular attractions are close to Catalonia Puerta Del Sol?
Nearby attractions include Calle 365 (0.3 km), Plaza Mayor (0.4 km), and The PubCrawl Company (0.08 km).
What are some of the property amenities at Catalonia Puerta Del Sol?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Catalonia Puerta Del Sol?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Puerta Del Sol?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Catalonia Puerta Del Sol?
Conveniently located restaurants include Brunchit - Las Letras, Grama Lounge, and Brunchit Plaza Mayor.
Is Catalonia Puerta Del Sol located near the city centre?
Yes, it is 0.2 km away from the centre of Madrid.
Are any cleaning services offered at Catalonia Puerta Del Sol?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Catalonia Puerta Del Sol?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Catalonia Puerta Del Sol offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Catalonia Puerta Del Sol?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Catalan.