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Catalonia Puerta del Sol

799 reviews
#41 of 442 Hotels in Madrid
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Traveller (215)
Room & Suite (258)
Dining (36)
Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“plaza mayor”(48 reviews)
“great location”(78 reviews)
“puerta del sol”(27 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (799)Write a Review
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116
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9
5
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196
116
30
9
5
Show reviews that mention
All reviewsplaza mayorgreat locationpuerta del solinner courtyardcentral locationexcellent hotelstreet viewwalking distancemodern roomsother hotelsmajor attractionsthe air conditioningcoffee machinefour star hotelon footthe room was niceeasy access
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201 - 205 of 356 reviews
Reviewed 5 May 2015 via mobile

We booked this hotel as part of a deal to watch Real Madrid, The hotel was in a great location just 2 minutes from the nearest metro station! The staff on reception very very helpful recommending places to visit and the best way to get...More

Thank JamieNichols1989
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 17 May 2015

Dear JamieNich; Thank you very much for your revier, it always helps us to improve in our service. We expect to host you in your next trip to Madrid. Best regards, Adalberto Vaglica

Reviewed 28 April 2015

we spend four days in Madrid during the Easter weekend and we stay at Puerta del Sol Hotel. The Hotel is placed very centrally. It is a very nice starting point to discover the city by foot. The Hotel is officially a four stars, but...More

3  Thank gimo2010
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 17 May 2015

Dear Gimo2010; Thank you very much for your review, it always helps us to improve in our service. We are very sorry for your complaint about the smoking room, it is true that we have a few smoking rooms that are only given to guests...More

Reviewed 19 April 2015 via mobile

We stayed here as part of a Thomas Cook deal including tickets to a Real Madrid game. Hotel was easy to get to and a short walk from the Sol metro station. Was also close to the Plaza Mayor which is one of the main...More

Thank GDM555
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 17 May 2015

Dear GDM555; Thank you very much for your review, it always helps us to improve in our service. We expect to host you in your next football trip. best regards, Adalberto Vaglica

Reviewed 16 April 2015

We have visited Madrid a number of times but we have not been to this hotel before. We chose it on spec from Trip Advisor reviews, on price and location. We were not disappointed. It is in a great, central location and in a lovely,...More

1  Thank Deirdre Y
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 17 May 2015

Dear Deirdre Y London; Thank you very much for your opinion, it always helps us to improve in our Service. We will take notes about the lack of variety in our ice cream menu, and check options to improve it. We will also share your...More

Reviewed 10 April 2015 via mobile

The location of this hotel is just perfect if you are in Madrid for tourism. Rooms are clean, staff is friendly and I have nothing to complain! I' ve been guest several times, always for business, and some times my room was upgraded, which is...More

Thank Luke T
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 11 April 2015

Dear Luke T; Thank you very much for your feedback, it allways helps us to improve. We expecto to see you in your next trip to Madrid. Best regards, Adalberto Vaglica Front Desk Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$116 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Madrid
#35 Luxury Hotel in Madrid
#52 Romantic Hotel in Madrid
#78 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Madrid
#35 Luxury Hotel in Madrid
#52 Romantic Hotel in Madrid
#78 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (215)
Room & Suite (258)
Dining (36)
Amenities (20)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Questions & Answers
Ask a question
tintin2013
19 August 2017|
AnswerShow all 5 answers
Response from travel198060 | Reviewed this property |
We upgraded our room and because of that we got bottled water, coffee/tea and bathrobes/slippers.
1
Vote
Heather M
9 July 2017|
AnswerShow all 4 answers
Response from peacethroughtravel2 | Reviewed this property |
Take the taxi as the rate is fixed and it is reasonable and quick.
0
Votes
PamNe
14 May 2017|
AnswerShow all 9 answers
Response from Pta_del_SolDireccion | Property representative |
We are located in the middle of three underground stations: Sol, Antón Martín and Tirso de Molina. Any of them are five minutes walk from the hotel. Enjoy your trip!!!
2
Votes
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Room Tips
"Check to see if you're booking an interior or exterior room."
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"We were at the front of the hotel, had a good view and it was very quiet"
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"Away from elevator"
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"Be clear about a no smoking room smell"
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